Support Specialist

Saint Paul, MN


Apply Save

Type: Direct-Hire

Category: Healthcare

Reference ID: 10078763

Shortcut: http://addisongroup.gosnaphop.com/Qh95KU


Job Title: Support Specialist

Location: Remote

Industry: Healthcare

Pay Rate: $40 - $45 / HR

Benefits: This position is eligible for Medical, Dental, Vision, and 401K benefits.


Job Description:

We are currently hiring for a Support Specialist. Duties will consist of taking incoming calls pertaining to support helping participants of programs set goals, make progress in their mental health journey, and identify needs.

 

Key Responsibilities:

  • Create a positive, warm and welcoming safe space for clients.
  • Take inbound calls regarding support services, identify areas to support with unmet needs, and set goals and plans for follow-up.
  • Manage caseload by responding to transfer calls and place outbound calls with established participants.
  • Assist clients in understanding employer benefits, eligibility, and available resources.
  • Complete strong and clear documentation.
  • Other duties as assigned.

Qualifications:

  • Must have a Master's degree in Social Work, Counseling, Psychology, Health & Wellness Coaching, or a related health field.
  • Must have at least 2 years of providing behavioral health or solution focused support.
  • Must be able to work full time hours Monday thru Friday within the hours of 10AM-8PM CST.
  • Must have excellent written and verbal communication abilities.
  • Must have strong organizational and time-management skills.
  • Must strong follow-up skills.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.




  • Benefits Administrator

    Austin-Round Rock-San Marcos Metro Area, Texas

    Benefits Specialist Location: Austin, TX Schedule: Hybrid – 3 days in office Hours: Monday–Friday, 8 AM–4 PM or 9 AM–5 PM Employment Type: Contract-to-Hire Pay: $28 - $31/ hour Benefits: This role is eligible for medical, dental, vision, and 401(k) Our...

    Recommended

  • HR Customer Experience Associate

    Chicago, IL

    Job Title: HR Customer Experience Associate Industry: Healthcare Location: Chicago, IL – Southside Assignment Type: Contract (Long Term) Pay: $20 – $22 / Hour Work Schedule: Monday–Friday, 100% Onsite Benefits: This position is eligible for medical, de...

    Recommended

  • Senior Specialist, State Affiliate Relations

    Alexandria, VA

    Job Title: Senior Specialist, State Affiliate Relations (Contract) Industry: Nonprofit / Professional Association (Healthcare) Location (city, state): Alexandria, VA (Remote or Hybrid, 1 day/week onsite for local candidates) Assignment Type: Contract (...

    Recommended

  • Benefits Enrollment Specialist

    Chattanooga Metro Area, Georgia

    Job Title: Benefits Enrollment Specialist Industry: Healthcare / Benefits Administration Location: Rossville, GA Assignment Type: Contract-to-Hire Pay: $17- $19/hour Work Schedule: Monday–Friday, 8:00 AM–5:00 PM. Benefits: This position is eligible for...

    Recommended

  • Front Office Coordinator

    Durham, NC

    Title: Front Office Coordinator Location: Durham, NC Compensation: $20.00 - $21.00 per hour Benefits: This position may be eligible for medical, dental, vision, and 401(k) benefits through Addison Group during the contract period. About the Opportunity...

    Recommended

  • Medical Billing Specialist

    Charlotte, NC

    Title: Medical Billing Specialist Location: Charlotte, NC (Hybrid after training) Compensation: $24.00 - $25.00 per hour Benefits: This position may be eligible for medical, dental, vision, and 401(k) benefits through Addison Group during the contract ...

    Recommended

  • Patient Service Representative

    Austin, TX

    Patient Service Representative Location: Remote (must reside in one of the following states to be considered TX, FL, GA, IN, KY, MS, MO, NC, OH, and SC) Schedule: Monday-Friday, full-time schedule. Training schedule is 8:00 AM - 5:00 PM Eastern Time, w...

    Recommended

  • Grant Accountant

    Chicago, IL

    Benefits: This position is eligible for medical, dental, vision, and 401(k). Pay: $35-40//hr Location: Chicago, IL About the Organization A nonprofit healthcare organization based in Chicago, Illinois, providing affordable, comprehensive medical care t...

    Recommended

  • Insurance Verification Specialist

    Dallas, TX

    Job Title: Insurance Verification Specialist Location: Dallas, TX Pay: $19-$24/hour Schedule: Monday-Friday, 8:00 AM-4:30 PM Alternative Schedule: 7:30 AM-4:00 PM may be available Position Type: Contract-to-Hire Work Arrangement: Fully Onsite Start Dat...

    Recommended

  • HIM Tech

    Naperville, IL

    Job Title: HIM Technician Industry: Healthcare Location (city, state): Arlington Heights, IL Assignment Type: Indefinite Contract Pay: $18.00 – $21.00 / hour, based on experience Work Schedule: Monday–Friday. Flexible start times of 7:00 AM, 7:30 AM, 8...

    Recommended

  • Oncology Authorizations Specialist

    Richardson, TX

    Oncology Insurance Authorization Specialist Location: Remote – Must reside near Allen, Garland, or Richardson, TX Pay: $25–$27/hour, based on experience Employment Type: Contract-to-Hire Work Setting: Remote (local candidates required) Benefits: This p...

    Recommended

  • Data Analyst - Gov. Public Trust Eligibility

    Atlanta Metro Area, Georgia

    Job Title: Data Analyst - Must be eligible for a Public Trust Location: Remote during the contracting phase and then hybrid in Atlanta, GA once converted to employee Employment Type: Contract to Hire Compensation: $65-70/ Per Hour / W2 Benefits: This p...

    Recommended

  • Provider Enrollment Specialist

    Houston, TX

    Job title: Provider Enrollment Specialist Location (city, state): West Houston (Hybrid – One Week Onsite / One Week Remote) Industry: Healthcare / Provider Enrollment & Credentialing Pay: $21–$25/hour, based on experience Benefits: This position is eli...

    Recommended

  • Full-Cycle Billing Specialist

    Houston, TX

    Job title: Full-Cycle Billing Specialist Location: Texas Industry: Healthcare / Infusion Revenue Cycle Pay: $22.00 - $26.00 / Per Hour (Based on years of experience) Benefits: This position is eligible for medical, dental, vision, life insurance and 40...

    Recommended

  • Insurance Verification Specialist

    Phoenix, AZ

    Job Title: Insurance Verification Specialist (Contract-to-Hire) Location (city, state): Phoenix, AZ 85016 Industry: Healthcare / Revenue Cycle Pay: $19.00 – $21.00 / hour Benefits: Medical, dental, and vision coverage, 401(k), paid holidays and plus PT...

    Recommended

  • Member Service Specialist

    Tulsa, OK

    Job Title: Member Service Specialist Industry: Insurance / Healthcare Services Location (City, State): Tulsa, OK Assignment Type: Full-Time, Contract-to-Hire Pay: $20-25/hr Work Schedule: Monday–Friday, 10am-7pm Benefits: This position is eligible for ...

    Recommended

  • Member Service Specialist

    Tulsa Metro Area, Oklahoma

    Job Title: Member Service Specialist Industry: Insurance / Healthcare Services Location (City, State): Tulsa, OK Assignment Type: Full-Time, Contract to Hire Pay: $20-25/hr Work Schedule: Monday–Friday, 10am-7pm Benefits: This position is eligible for ...

    Recommended

  • Administrative Assistant

    Peoria, AZ

    Job Title: Administrative Assistant Location: Peoria, AZ Compensation: $20.00 - $25.00 / Per hour + Weekly bonus of $400-$750 Industry: Financial Services Benefits: This position is eligible for medical, dental, and vision insurance, with the employer ...

    Recommended

  • Reimbursement Specialist

    Westchester, IL

    Job Title: Reimbursement Specialist – Liability Industry: Healthcare / Medical Billing Location: Westchester, IL (Hybrid) Assignment Type: Direct Hire Pay: $22 – $26 / hour (up to $27/hour based on experience) Work Schedule: Full-time, Monday–Friday wi...

    Recommended

  • Newsletter Photographer & Editor

    Leander, TX

    Role: Newsletter Photographer and Editor Location: Austin, Texas Compensation: $30-35 / HR depending on experience Benefits: This role is eligible for medical, dental, vision and 401k. Please apply if you have the following skills: Experience with a co...

    Recommended

  • Customer Service Representative

    Austin, TX

    Job Title: Customer Service Representative Industry: Customer Support / Call Center Location (City, State): Austin, TX (Onsite) Compensation: $18 – $20 per hour Benefits: This position is eligible for medical, dental, vision, and 401(k). Work Schedule:...

    Recommended

  • Treatment Coordinator

    Albany, NY

    Title: Dental Treatment Coordinator Location: Albany, NY area (must be able to travel occasionally between nearby practice locations) Compensation: $23–$30/hour, depending on experience Industry: Dental / Healthcare Benefits: The position is eligible f...

    Recommended

  • Accounts Receivable Specialist

    Schertz, TX

    Job Title: Accounts Receivable Specialist Location: San Antonio, Texas Job Type: Contract to Hire Compensation: $24-26/hr Benefits: This position is eligible for medical, dental, vision, and 401(k). Accounts Receivable Specialist - Contract to Hire - F...

    Recommended

  • Engineering Support & Customer Success Analyst (Remote, MUST be in USA)

    Anywhere

    Position: Engineering Support & Customer Success Analyst Location: 100% Remote – Mainland-USA based candidates ONLY (working EST) Length: 3+ months contract to hire Target Pay Range: $25.00 / Hourly W2 (Benefits eligible after 60 days) Benefits: This p...

    Recommended

  • Desktop Support Technician

    Oklahoma

    Role: Tier 2 Support Technician Position Type: Contract to Hire Location: Oklahoma City Pay Rate Range: $25.00 - $34.00/hour Benefits: You are eligible for medical, dental, vision insurance benefits, 401K Are you looking for a growth opportunity for a ...

    Recommended

  • Medical Phone Operator

    Flowood, MS

    Job Title: Medical Phone Operator Industry: Healthcare Location (city, state): Flowood, MS Assignment Type: Contract Pay: $16 / hr Work Schedule: Monday–Friday, 8am-4:30pm Benefits: This position is eligible for medical, dental, vision, and 401(k). Abo...

    Recommended

  • Benefits Specialist

    Dallas Metro Area, Texas

    Job Title: Benefits Specialist Location: Dallas-Fort Worth, TX (100% Onsite) Compensation: $60,000 – $65,000 / year (depending on experience) Employment Type: Contract Benefits: This position is eligible for medical, dental, vision, and 401(k) Job Desc...

    Recommended

  • Controls Project Manager BAS

    San Antonio Metro Area, Texas

    Role: Controls Project Manager BAS Location: San Antonio, TX Pay: $110,000 - $130,000 / year Benefits: This role is eligible for health, dental, and vision insurance, retirement plan options, ongoing training and professional development opportunities ...

    Recommended

  • Controls Project Manager

    Houston, TX

    Role: Controls Project Manager BAS Location: Houston, TX Pay: $110,000 - $130,000 / year Benefits: This role is eligible for health, dental, and vision insurance, retirement plan options, ongoing training and professional development opportunities and ...

    Recommended

  • Benefits Specialist

    Houston, TX

    Title: Benefits Specialist Location: Houston, TX Salary: $100,000-$120,000 DOE Benefits: Medical/401(k)/PTO Our client is currently looking for an experienced Benefits Specialist to oversee employee benefits administration for both U.S. and Canadian em...

    Recommended