Bilingual Medical Administrative Assistant
Chicago, IL
Category: Healthcare
Reference ID: 10061891
Shortcut: http://addisongroup.gosnaphop.com/YTFHug
Job Title: Medical Administrative Assistant
Location: Chicago, IL
Compensation: $22 – $23 / Hour
Benefits: This position is eligible for medical, dental, vision, and 401(k).
Industry: Healthcare / Behavioral Health
Work Schedule: Monday–Friday, 9am–5pm, 10am–6pm, or 11am–7pm (varies)
Type: Contract-to-hire
About Our Client
Addison Group is partnering with our client, a well-established nonprofit organization focused on community health and support services. They provide essential programs throughout the Midwest and are seeking additional administrative support due to staffing needs. The ideal candidate will be flexible to work at one of two potential Chicago locations based on organizational needs.
Job Description
We are seeking a detail-oriented and compassionate Medical Administrative Assistant to support front-office operations within a behavioral health setting. This role is responsible for assisting patients, managing documentation, coordinating scheduling needs, and ensuring an organized and welcoming office environment.
Key Responsibilities
- Welcome and check in patients, ensuring a positive and professional first point of contact
- Upload, organize, and maintain patient documents and records in the electronic health system
- Make outbound calls to clients regarding appointments, follow-ups, and general communication
- Confirm scheduled visits and support providers with appointment coordination
- Manage calendars, scheduling requests, and daily administrative workflows
Qualifications
Soft Skills:
- Strong communication abilities with a customer-focused mindset
- Ability to work independently while contributing well to a team
- Sound judgment and problem-solving skills
- Reliable, adaptable, and professional demeanor
Hard Skills:
- Previous experience in healthcare or behavioral health settings is preferred but not required
- Comfortable using technology such as EHR systems, Outlook, and cloud-based tools
- Ability to work effectively with individuals from diverse backgrounds, including underserved communities
- Demonstrated cultural competency and the ability to support a wide range of patient needs
Perks
- Opportunities for long-term growth and development
- Collaborative environment where new ideas are encouraged
- Exposure to mental health professionals and hands-on experience supporting clinical programs
- A meaningful role within an organization making an impact in community behavioral health
Additional Details
- Contract-to-hire opportunity
- Business casual attire (comfortable shoes acceptable; no leggings)
- On-site parking available at one location; street parking at the other
- Training provided specific to behavioral health operations
- Must have reliable transportation
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
IND 004-008
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