Customer Experience Representative
Deer Park, IL
Category: Administrative
Reference ID: 10062258
Shortcut: http://addisongroup.gosnaphop.com/u7JTQ2
Job Title: Customer Experience Representative
Location: Deer Park, IL (fully onsite)
Industry: Medical Equipment
Pay: $23 - $25 / Hourly
Benefits: This position is eligible for medical, dental, vision, and 401(k).
About Our Client:
Our client is a Global leader in the Medical Devices and Diagnostics Industry, dedicated to improving lives through their innovative products and solutions. They foster a collaborative and fast-paced work environment where every team member plays a key role in delivering exceptional service to a wide range of customers. This role offers stability, core business hours and work/life balance.
Job Description:
Calling all professional Customer Service, Administrative, Hospitality experienced candidates with order entry!! This role involves providing high-quality support to customers by managing orders, addressing inquiries, and resolving issues. The ideal candidate is technically savvy, customer-focused, detail-oriented, and thrives in a dynamic environment. A positive attitude and high attention to detail is critical to the success of this role.
Key Responsibilities:
- Process daily customer orders via phone, email, fax, and electronic systems.
- Respond promptly and professionally to customer inquiries and complaints.
- Manage the entire order fulfillment process, ensuring accuracy and timely delivery.
- Handle shipment, billing, warranty, and product-related inquiries.
- Support internal training initiatives for non-technical customer service processes.
Qualifications:
- High school diploma required
- Minimum of 2 years of product based customer service experience
- Strong technical skills to keep up with fast-paced training
- Professional business correspondence and follow-up to utilize different software platforms
- Familiarity with SAP or Salesforce is a plus.
- Must be able to commute everyday onsite to Deer Park.
Additional Details:
This position is based on-site and involves working closely with cross-functional teams to deliver an exceptional customer experience. This role is very fast paced that requires patience and mature problem solving.
Perks:
- Beautiful office with cafe, newly remodeled work spaces
- Supportive, friendly and collaborative work environment
- Plenty of training and coaching
- Normal business hours, no weekends. Not a call center environment.
- Beautiful office, friendly and everyone works together
- Professional development and growth opportunities
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities upon request.
-
Customer Service and Order Entry Assistant
Houston, TX
Job Title: Customer Service/Order Entry Assistant Location: Houston, TX Pay: $19-$20 Benefits: This position is eligible for Medical, Dental, Vision and 401K benefits Main Duties or Job Description: Be able to enter, process and assist with sales order...
Recommended
-
Customer Service Representative
Dallas Metro Area, Texas
Job Title: Customer Service Representative Location: Addison, TX (75001) 100% onsite Industry: Customer Service / Call Center Pay: $17 - $17.50 / hour About Our Client: Our client is a well-established organization in Downtown Dallas looking to bring o...
Recommended
-
Administrative Assistant
Texas
Job Title: Administrative Assistant Location: Lewisville, TX Work Schedule: Monday – Friday, 9:00 AM – 6:00 PM Type of Employment: 6-Month Contract Compensation: $22/hour Industry: Administrative Support Benefits: This position may be eligible for dent...
Recommended
-
Customer Experience Associate
Chicago, IL
Job Title: Customer Experience Associate Location: Chicago, IL – Hyde Park Industry: Healthcare Compensation: $20.00 – $21.25 / hour Work Schedule: Monday–Friday, 8:30 AM – 5:00 PM, 100% on-site Benefits: This position is eligible for medical, dental, ...
Recommended
-
Customer Support Coordinator
Oklahoma City, OK
Job Title: Customer Support Coordinator Location: Oklahoma City, OK Industry: Customer Service / Utility Services Pay: $18.00-$19.00/hour Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Our client is a wel...
Recommended
-
Receptionist
Washington, DC
Job Title: Receptionist Industry: Administrative / Customer Service / Office Operations Location: Washington, DC (Onsite) Assignment Type: Short-term contract (2–4 months) Pay: $18–$20/hour (commensurate with experience) Work Schedule: Monday–Friday | ...
Recommended
-
Bilingual Contact Center Representative
Addison, TX
Job Title: Bilingual Call Center Representative Location: Addison, TX Work Schedule: Monday – Friday | 8:00 AM – 5:00 PM | Overtime required during peak times (1st and 15th of each month) Type of Employment: Contract-to-Hire | Onsite Compensation: $18 ...
Recommended
-
Administrative Assistant
Austin, TX
Job Title: Administrative Assistant Type: Contract to Hire Schedule: Onsite, M-F, 8AM-5PM Location: South Austin Pay: $20 - 23/hr Benefits: This position is eligible for medical, dental, vision, and 401K About the Role A well-established engineering fi...
Recommended
-
Property Assistant
Reston, VA
Job Title: Property Assistant Location (city, state): Arlington, VA (Fully on-site) Industry: Commercial Property Management Type: Contract (4-6+ month contract) Pay: $20 - $22hr / hour (depending on experience) Work Schedule: Monday-Friday 8am-5pm Abo...
Recommended
-
Junior Account Manager
Carol Stream, IL
Job Title: Junior Account Manager Location (city, state): Carol Stream, IL Industry: Manufacturing Pay: $20 – $21.63 / hour Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is hiring on behalf...
Recommended
-
New Business Case Manager
Addison, TX
Job Title: New Business Case Manager Location: Addison, TX Compensation: $17 / Hour Type of Employment: Contract-to-Hire Benefits: This position is eligible for medical, dental, vision, and 401(k). Job Description: Addison Group is seeking New Business...
Recommended
-
Customer Service Representative
Aurora, CO
Job Title: Customer Service Representative Location: Aurora, CO Assignment Type: Temp-to-Hire (with strong potential for conversion) Industry: Manufacturing / Engineering Services Pay: $19.00 – $21.50 /hour Work schedule: Monday–Friday, 8:00 AM – 5:00 ...
Recommended
-
Medical Front Office Specialist
Houston Metro Area, Texas
Job Title: Medical Front Office Specialist Location: Houston, TX - 77094 Assignment Type: Contract-to-Hire (open to candidates on a 2-week notice) Industry: Healthcare / Outpatient Clinic Pay: $20–$21 per hour (based on experience) Benefits: This posit...
Recommended
-
Benefits Analyst
New York City Metro Area, New York
Job Title: Benefits Analyst Location: New York, NY Industry: Human Resources / Benefits Administration Pay: $25 – $28 / Hour (Contract) Work Setup: Hybrid (2 days in office, 3 days remote) Benefits: This position is eligible for medical, dental, vision...
Recommended
-
Bilingual Dispute Resolution Specialist I
Reston, VA
Job Title: Bilingual Dispute Resolution Specialist I (Bilingual – English/Spanish) Location: McLean, VA (Hybrid after training) Schedule: Monday–Friday, 9:00am–6:00pm EST (1-hour lunch) Type: Contract-to-Hire (long-term, conversion once training is com...
Recommended
-
Provisioning Specialist
Reston, VA
Job Title: Provisioning Specialist Industry: Telecommunications / IT Infrastructure Location (city, state): Ashburn, VA Assignment Type: Direct Hire Pay: $60,000 – $70,000 annually (depending on experience) Work Schedule: Monday – Friday, standard busi...
Recommended
-
Administrative Assistant
Chicago, IL
Job Title: Administrative Assistant – 6-month contract Location: Chicago, IL Industry: Financial Services Compensation: $25 – $28 / Hour Work Schedule: Hybrid – 3 days onsite, 2 days remote Benefits: This position is eligible for medical, dental, visio...
Recommended
-
Bilingual Call Center Agent (Mandarin)
District of Columbia
Job Title: Call Center Agent (Mandarin & English Bilingual) Industry: Customer Service / Professional Services Location (city, state): Remote (U.S.–based) Assignment Type: 3-month contract with potential to extend Pay: $30–$32 per hour (commensurate wi...
Recommended
-
Bilingual Office Assistant
Washington, DC
Job Title: Office Assistant (Bilingual) Industry: Professional Services / Administrative Support / Office Operations Location: Washington, DC (Onsite) Assignment Type: Contract (3-5 months) Pay: $22–$25/hour (commensurate with experience) Work Schedule...
Recommended
-
Patient Access Representative
Houston, TX
Job Title: Patient Access Representative Location: Houston, TX - 77005 Industry: Healthcare Pay: $17-$18 / hour Benefits: This position is eligible for medical, dental, vision, and 401(k) Assignment Type: Contract-To-Hire About Our Client: Addison Grou...
Recommended
-
Receptionist
Reston, VA
Job Title: Receptionist Location: Falls Church, VA Compensation: $18.00 – $19.00 / Hourly Assignment Type: Contract-to-Hire, Fully Onsite Industry: Administrative / Professional Services Work Schedule: Monday–Friday, 9:00 AM–5:00 PM (1-hour lunch) Bene...
Recommended
-
Accounts Payable Specilaist
Calabasas, CA
Job Title: Accounts Payable Specialist (Temp-to-Hire) Location: On-site – Calabasas, CA Schedule: Monday–Friday, 9:00 AM–5:30 PM Duration: 1–3 months temp-to-hire Compensation: $24-$26 / hour Benefits: This position is eligible for medical, dental, vis...
Recommended
-
Outside Sales Business Development Representative
Anywhere
Job Title: Outside Sales Representative Location: Remote – Servicing the Northeast Markets (Maryland to Maine) Work Schedule: Monday – Friday, 8:00 AM – 5:00 PM Type of Employment: Direct Hire Compensation: $70,000 base salary (paid weekly) + $6,000 an...
Recommended
-
Helpdesk Manager
Broken Arrow, OK
Role: Helpdesk Manager Location: Tulsa, OK (on-site) Pay Rate Range: $65,000 - $85,000 / Annually Benefits: The position is eligible for medical, dental, vision, and 401(k). **Must be authorized to work in the United States now, and in the future, with...
Recommended
-
Payroll Specialist
Los Angeles, CA
Job Title: Payroll Specialist Location: Los Angeles, CA Compensation: $32 - $35 / Hour Benefits: This position is eligible for medical, dental, vision, and 401(k). About the Role: We are seeking an experienced Payroll Analyst to join our team and ensur...
Recommended
-
Customer Account Specialist
Coppell, TX
Job Title: Customer Account Specialist Location: Coppell, TX Industry: Logistics Type of Employment: Contract – to – Hire I Onsite Compensation: $19 - $20/hr Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client:...
Recommended
-
Customer Support Administrator
Vandalia, MO
Job Title: Customer Support Administrator Location: Vandalia, MO (fully onsite) Industry: Manufacturing Pay: $20-$23/ hour Benefits: medical, 401(k), PTO Direct hire opportunity Job Summary: We are seeking a detail-oriented and customer-focused Custome...
Recommended
-
Conference and Meeting Coordinator
Chicago, IL
Job Title: Conference and Meeting Coordinator Location: Southside Chicago, IL – Hyde Park Area Industry: Civic & Social Organization Compensation: $24–$27/hour Work Schedule: Monday–Friday, 8:30 AM – 5:00 PM, on-site (30-minute unpaid lunch) Benefits:...
Recommended
-
Executive Assistant
Reston, VA
Job Title: Executive Assistant Location: Manassas, VA (On-Site) Job Type: Contract-to-Hire Compensation: $38.00 – $40.00 / Hourly | $85,000 – $90,000 / Annually Upon Conversion Benefits: This position is eligible for medical, dental, vision, and 401(k)...
Recommended
-
Administrative Assistant
New York, NY
Job Title: Administrative Assistant Location: Midtown Manhattan, NY Industry: Corporate Consulting Pay: $28.00/hr. - $34.00/hr. Job Description: As an Administrative Assistant, you will play a crucial role in supporting the efficient functioning of the...
Recommended