Customer Service Representative
Irwin, PA
Category: Administrative
Salary: 40,000.00
Reference ID: 10025822
Shortcut: http://addisongroup.gosnaphop.com/eAQplM
Job Title: Customer Service Representative
Hours: 7:30 am - 4:30 pm, Monday-Friday
Compensation: $18+ dependent on experience
Location: Irwin, PA
Direct hire
Internal Job ID: 10025822
Job Requirements:
Year(s) of Experience: 1-2 years of customer service experience
Education: HS diploma/GED required, bachelors preferred
Additional:
- Proficiency in MS Office especially excel is required.
- Salesforce and SAP are a plus.
This position is responsible for entering incoming orders, creating standard quotes, and supporting the Sales and Service Departments. Will perform any additional assignments, duties, and responsibilities as may be requested by management.
Role & Responsibilities:
- Develop SAP quotations for machine spare parts, consumables, tooling, contract services, etc. by working with Customers and internal partners. Support Regional Business Managers with Feasibility quotations and order entry.
- Present quotations to customer and follow-up to convert into sales.
- Provide prompt support to customer questions and requests.
- Perform commercial contract review and process customer purchase orders in SAP.
- Support Customer Service Manager with special projects as requested.
- Support Customer Feedback process
- Complete Customers’ Supplier Survey forms
- Update Salesforce with machine serial numbers that are active/inactive.
- Provide back-up to Customer Service team members as needed.
Qualifications and Education Requirements:
- High school diploma or equivalent. Business school preferred
- Customer Service/Internal Sales experience preferred
- Good computer skills
- Good analytical and problem solving skills
- Able to understand machine tools and machine tool components
- Self-starter, with ability to work with limited direction in an office setting
- Good written and verbal communication skills
- Ability to follow tasks through completion efficiently and effectively in a fast-paced environment.
- Able to comprehend and follow ISO procedures and processes relating to job performance and quality.
- Team Player, with ability to work with all levels of employees from different functions and departments.
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
-
Sales Operations Specialist
Washington, DC
Job Title: Sales Operations Specialist Location: Arlington, VA (Hybrid Format, Metro Accessible) Industry: Professional Association Pay: $65,000-70,000 depending on experience Background Check: Required upon offer About Our Client: Addison Group is wor...
Recommended
-
Customer Sales Representative
Fresno, CA
Job Title: Customer Sales Representative Location (city, state): Fresno, CA Industry: Insurance Pay: $19 - $20/hour 4-6 month temporary assignment About Our Client: Addison Group is partnering with a valued client in the Fresno area to help support a t...
Recommended
-
Sales Representative
New Jersey
Job Title: Sales Representative Location (city, state): Remote – Must be located on the East Coast (Boston, NY, NJ, Carolinas, GA, etc.) near airport Industry: Food Equipment and Retail Pay: $90,000 - $110,000 (including bonus potential) About Our Clie...
Recommended
-
Sales Specialist
Fairfax, VA
Job Title: Sales Specialist Location: Atlanta, Georgia Industry: Healthcare Pay: $85K-$100K base, with total compensation potential of $170K-$200K including variable incentives About Our Client: Addison Group is hiring on behalf of our client, a rapidl...
Recommended
-
Account Manager
Washington, DC
Job Title: Account Manager Location: Arlington, VA (Hybrid) Industry: Manufacturing, Construction, Home Furnishing, Furniture Pay: $55,000 - $60,000 + Quarterly/Annual Bonus Hours: 8:30 AM – 5:00 PM (40 hours per week). Travel: Required Background Chec...
Recommended
-
Business Development Manager
Philadelphia, PA
Job Title: Business Development Manager (BDM) Location (city, state): Philadelphia, PA Industry: Construction, Industrial, Chemical, Lubricants Pay: 80-90k About Our Client: Our client, a leader in their industry, is seeking a driven and strategic Busi...
Recommended
-
AR Associate
Virginia
Temporary AR Associate Ashburn, VA $33-34/hr Addison Group's client is searching for a Temporary AR Associate for a 3-4-month project paying $33-34/hr. This role is on-site in Ashburn, VA. Apply here to learn more! Job Responsibilities: Generate and se...
Recommended
-
Billing Supervisor
Bethesda Metro Area, Maryland
Billing Supervisor Bethesda, MD Salary in the 65-72K range Addison Group's client is searching for a Billing Supervisor to join their team in Bethesda, MD. This role is on-site with a starting salary in the 65-72K range. Apply here to learn more! Respo...
Recommended
-
Customer Service Representative
Tampa, FL
Job Title: Customer Service Representative Location: Tampa, FL, fully onsite Industry: Real Estate Pay: $18.00 - $19.21 per hour 3-6 month contract opportunity About Our Client: Addison Group is partnering with a leading organization in the real estate...
Recommended
-
Account Manager
Longmont, CO
Job Title: Account Manager Location (City, State): Longmont, CO Industry: Building Materials Pay: $20/hour + 3% Commission + Overtime Pay (Estimated earnings are $60,000 TO $85,000) About Our Client: Addison Group is partnering with a thriving organiza...
Recommended
-
Salesforce Coordinator-Remote
Anywhere
Salesforce Coordinator-Remote Contract-to Hire Pay Rate Range $38-$45 Our commercial energy solutions provider client is experience rapid growth across the US as they drive change to more sustainable energy is looking to add a Salesforce Coordinator to...
Recommended
-
Sales Support Specialist
Columbia, TN
Job Title: Sales Solutions Support Specialist (Contract to Hire) Location: Columbia, TN - Fully Onsite Industry: Insurance Pay: 16-19/hour About Our Client: Addison Group is partnering with a well-established organization seeking a Sales Solutions Supp...
Recommended
-
Customer Support Administrator
Bridgeton, MO
Job Title: Customer Support Administrator Location: Bridgeton, MO Industry: Construction Pay: $42,000–$44,000 annually About Our Client: Addison Group is partnering with a manufacturing client seeking a detail-oriented and customer-focused Customer Sup...
Recommended
-
Communications Assistant
Washington, DC
Job Title: Communications Assistant Location (city, state): Alexandria, VA Industry: Nonprofit Pay: $23 per hour Type: Contract (2-3 months, with potential for extension) Hours: 40 hours/week Background Check: Required About Our Client: Our client is l...
Recommended
-
Aviation Technician
Eagan, MN
Role: Aviation Technician Location: Minnesota Pay Rate Range: $28-30/hr Internal Job ID: 10043971 Are you looking for a growth opportunity for a reputable company with a positive work environment? Our client is looking for an Aviation Technician to joi...
Recommended
-
Development Associate
Washington, DC
Job Title: Development Associate Location: Washington, D.C. (Hybrid) Industry: Nonprofit & Public Policy Pay: $22 - $25/hour (Based on experience) Position Type: Contract (at least 3 months) Start Date: ASAP Schedule: 40 hours/week About Our Client: Ad...
Recommended
-
Production Coordinator
Carol Stream, IL
Job Title: Production Coordinator Location: Carol Stream, IL Pay: $18 - $19/hr + regular OT pay About Our Client: Join a stable and rapidly growing manufacturing organization as a Production Runner! We’re looking for someone who thrives in a fast-paced...
Recommended
-
AP Specialist
Valhalla, NY
A Westchester based renewable energy company is seeking an accounts payable specialist to join a growing team. As a part of the accounts payable department, the AP Specialist will perform accounting and clerical tasks related to the efficient maintenan...
Recommended
-
Construction Sales Estimator
Charlotte, NC
Job Title: Construction Sales Estimator Location (city, state): Charlotte, NC Industry: Construction/Estimating Pay: $70,000 - $125,000 depending on experience About Our Client: Our client is a dynamic player in the construction industry, specializing ...
Recommended
-
Pricing Analyst and Project Coordinator
Lincolnshire, IL
Job Title: Pricing Analyst and Project Coordinator Location (city, state): Lincolnshire, IL Industry: Manufacturing Pay: $72,000 – $87,000 (based on experience) About Our Client: Addison Group has partnered with a leading organization to identify a mot...
Recommended
-
Sr Accountant
San Antonio, TX
Job Title: Sr Accountant Location: San Antonio, Texas (On-site) Pay Rate: $30 - $35 per hour Internal Job ID: 10043242 Addison Group is seeking an Sr Accountant for a Project with our client in San Antonio, Texas. This role is ideal for someone who thr...
Recommended
-
Executive Finance Assistant
Houston, TX
Job Title: Executive Finance Assistant Location: (City, State): Houston, TX Pay: $35-$36 Formal Job Description: We are looking for a highly organized Financial Executive Assistant to support senior leadership by managing calendars, coordinating meetin...
Recommended
-
Interim Senior Accountant
Minneapolis, MN
Job Title: Interim Sr. Accountant Location: Burnsville, MN Pay Rate: Up to $60/hr depending on applicable experience Internal Job ID: 10031787 Addison Group is supporting a client who is seeking an Interim Senior Accountant to join their team. This rol...
Recommended
-
Key Account Manager
Charlotte, NC
Job Title: Key Account Manager Location (city, state): Rock Hill, SC Industry: Automotive / Sales Pay: $90,000 - $130,000 based on experience + potential annual bonus based on company performance About Our Client: Our client is a leading organization i...
Recommended
-
HR Coordinator (Compensation)
Washington, DC
Job Title: HR Coordinator (Compensation) Location (city, state): Washington, DC (Hybrid) Industry: Education Pay: $25-30/hour Type: Contract (Approximately 6 months) Work Schedule: 35 hours/week Location: Hybrid (3 days onsite per week) About Our Clien...
Recommended
-
Project Coordinator
Washington, DC
Job Title: Project Coordinator Location: Washington, DC (Hybrid) Industry: Project Management/Administration Pay: $22 - $25 per Hour Type: Contract (3-6 months) Location: Hybrid in Washington, DC Background Check: Required About Our Client: Addison Gro...
Recommended
-
Executive Assistant
Washington, DC
Job Title: Executive Assistant Location: Washington, DC (Hybrid – In-office Tuesday, Wednesday, and Thursday preferred) Industry: Healthcare Research / Nonprofit Pay: $30/hour Type: Contract-to-Hire (~6-month contract before conversion). Hours: 37.5 ho...
Recommended
-
Credit Analyst
Chandler, AZ
Job Title: Credit Analyst Location: Chandler, AZ Industry: Financial Services / Aviation Financing Pay: $65,000 – $70,000 annually About Our Client: Addison Group is partnering with a highly respected company specializing in aviation financing solution...
Recommended
-
Talent Support Specialist
Tulsa Metro Area, Oklahoma
Job Title: Talent Support Specialist Location (city, state): Tulsa, OK Industry: Human Resources Pay: $22 - $24/hour About Our Client: Addison Group is working with a reputable client in the Tulsa area to hire a Talent Support Specialist. This is a gre...
Recommended
-
Accounts Payable Clerk
Rockville, MD
Role: Accounts Payable Clerk Location: Rockville, MD Pay Rate: $20 - $24/hr Type: Contract to Hire Internal Job ID: 10029439 Our client is actively seeking an AP Clerk to join their team on a contract-to-hire basis! The ideal candidate will be immediat...
Recommended