Desktop Support Engineer
Houston, TX
Category: Information Technology
Reference ID: 10078426
Shortcut: http://addisongroup.gosnaphop.com/n8WnsS
Desktop Support Engineer
Location: Ludington, MI
Assignment Type: Contract-to-Hire
Compensation: $65-85k - depending on experience
Work Schedule: Onsite
Benefits: This position is eligible for medical, dental, vision, and 401(k).
About the Company
A large industrial organization is seeking a Desktop Support Engineer to provide dedicated onsite technology support for employees at a local facility. This role will serve as the primary point of contact for day-to-day end-user issues while supporting an active technology migration.
Job Description
The Desktop Support Engineer will provide hands-on technical support for laptops, virtual desktop environments, printers, applications, and user access. This position requires someone who can follow established procedures while independently troubleshooting issues when standard steps do not resolve the problem.
The ideal candidate combines strong desktop support fundamentals with excellent customer service and is comfortable assisting users in a busy onsite environment.
Key Responsibilities
- Image and reimage Windows laptops using established deployment procedures.
- Troubleshoot virtual desktop access and performance issues.
- Provide frontline technical support for employees and onsite users.
- Assist users with reconnecting to applications following system changes or migrations.
- Troubleshoot application access through virtual desktop environments.
- Configure local printers, printer queues, and network connectivity.
- Support printer address changes and migration-related activities.
- Assist with cloud-based print services as access and responsibilities expand.
- Provide hypercare support during technology migrations and deployments.
- Diagnose and resolve general desktop, hardware, software, and connectivity issues.
- Document support activities and escalate complex problems when appropriate.
- Deliver responsive, professional customer service to users across the facility.
Qualifications
- Hands-on experience imaging or reimaging Windows laptops.
- Experience with Windows deployment and desktop support.
- Experience troubleshooting virtual desktop environments.
- Experience supporting printers, printer queues, and local printer configurations.
- Strong troubleshooting and problem-solving skills.
- Experience providing direct technical support to end users.
- Ability to follow documented procedures while adapting when unexpected issues arise.
- Strong communication and customer-service skills.
- Ability to work onsite in Ludington, Michigan.
Preferred Qualifications
- Experience supporting cloud-based print services.
- Experience providing technical support in a manufacturing or industrial environment.
- Experience supporting technology migrations, deployments, or post-launch hypercare.
- Familiarity with enterprise applications accessed through virtual desktop environments.
Additional Details
This is a contract-to-hire opportunity supporting a local facility. The position requires consistent onsite availability. Candidates who live elsewhere in Michigan may be considered if they can remain near the facility during the workweek.
Perks
- Opportunity to become the dedicated onsite technology resource for a local user community.
- Hands-on involvement in migration and modernization initiatives.
- Broad exposure to desktop, virtual desktop, printing, and application-support technologies.
- Long-term opportunity through contract-to-hire conversion.
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
-
IT Support Technician
Two Harbors, MN
Job Title: End User Support Technician Location: Two Harbors, MN (onsite 5 days per week) Compensation: $30/per hour Benefits: This position is eligible for medical, dental, vision, and 401(k) Job Description: We are seeking an End User Support Technic...
Recommended
-
End User Support
Oklahoma City, OK
Job Title: End User Support Location: Oklahoma City, OK (Onsite with local travel) Pay Range: $20 - $22 / hour depending on experience Benefits: The position is eligible for medical, dental, vision, and 401(k). **Onsite requirement - Must be authorized...
Recommended
-
Desktop Engineer
Houston, TX
Role: Desktop Engineer Location: Houston, TX Pay Range: $120,000 - $130,000 / year Benefits: This position is eligible for medical, dental, vision and 401(k). About the Role We are seeking an experienced Desktop Engineer to support and enhance enterpri...
Recommended
-
Cloud Engineer
Austin, TX
Job Title: Cloud Infrastructure Engineer (AWS) Location: Austin, TX - must be local and able to be onsite 1-2 days per week Duration: 6 month contract-to-hire Compensation: $75-$95/HR Work schedule: Monday-Friday (8 AM-5PM CST) - onsite 1-2x per week B...
Recommended
-
IT Systems Support Technician
Oklahoma City, OK
Job Title: IT Systems Support Technician Location: Oklahoma City, OK (Onsite with local travel) Pay Range: $50,000 - 65,000 / year depending on experience Benefits: The position is eligible for medical, dental, vision, and 401(k). **Onsite requirement ...
Recommended
-
IT Support Specialist
Oklahoma City, OK
Job Title: IT Support Specialist Location: Oklahoma City, OK (Onsite with local travel) Pay Range: $50,000 - 65,000 / year depending on experience Benefits: The position is eligible for medical, dental, vision, and 401(k). **Onsite requirement - Must b...
Recommended
-
Enterprise Endpoint Engineer
Dallas, TX
Title: Enterprise Endpoint Engineer Location: Dallas, TX - Onsite 1 day a week Salary: $160k This position is not eligible for sponsorhip Benefits: Immediate eligibility for health and welfare benefits 401(k) savings plan with dollar-for-dollar match u...
Recommended
-
Power Control Systems Applications Engineer
Houston, TX
Power Control Systems Applications Engineer Location Houston, TX Assignment Type Contract-to-Hire Compensation $135,000-$165,000 annually Work Schedule Hybrid Benefits This position is eligible for medical, dental, vision, and 401(k). About The Opportu...
Recommended
-
Data Engineer
Edmond, OK
Data Engineer Direct Hire * Must be authorized to work in the United States now and in the future without assistance* Pay: $125,000 - $150,000 base salary + annual discretionary bonus Edmond, OK - Hybrid schedule with flexibility. Candidates must be lo...
Recommended
-
Full Stack Engineer
Houston, TX
Title: Full Stack Engineer Location: Houston, TX (Hybrid) Job Type: Contract-to-Hire Pay: $75.00 -$95.00 / Per Hour Benefits: This position is eligible for medical, dental, vision, and 401(k). About the Role We are seeking a Full Stack Software Enginee...
Recommended
-
IT Support Specialist II
Austin, TX
Position: Information Technology Systems Support Specialist II Duration: FTE Work Location: Austin, TX - onsite 5 days per week Pay: $75,000-80,000 / year Benefits: This position is eligible for medical, dental, vision and 401k. Position Summary We are...
Recommended
-
Data Engineer
Oklahoma Cityh, OK
Data Engineer Location: Onsite in OKC – 5 days/week Employment Type: Direct Hire Work Authorization: Must be authorized to work in the U.S. now and in the future without sponsorship We’re partnering with a client on a direct-hire Data Engineering role ...
Recommended
-
Helpdesk Technician
Oklahoma City, OK
Role: Desktop Support Technician Position Type: Contract Location: Oklahoma City, OK (100% Onsite) Pay Rate Range: $21.00 - $23.00/hour DOE Benefits: You are eligible for medical, dental, vision insurance benefits, 401K Are you looking for a growth opp...
Recommended
-
Field Desktop Support Analyst
Midland, TX
Role: Field Desktop Support Analyst Location: Midland, TX Pay Rate Range: $31.25 - $33.75 / Per Hour Internal Job ID: 10076439 Benefits: This position is eligible for medical, dental, vision, and 401(k). Are you looking for a growth opportunity for a r...
Recommended
-
Full Stack Software Engineer
Reno, NV
Full Stack Software Engineer developing and maintaining internal systems built on .NET and Angular that empower our teams to deliver exceptional enterprise application features. You will deploy and manage applications on the Azure cloud platform, ensur...
Recommended
-
Building Engineer
Chantilly, VA
Role: Building Engineer Location: Chantilly, VA Pay Rate Range: $38.00 - $44.00 / Per Hour DOE Internal Job ID: 10070106 Benefits: This position is eligible for medical, dental, vision, and 401(k). Are you looking for a growth opportunity for a reputab...
Recommended
-
Building Engineer
Ashburn, VA
Role: Building Engineer Location: Ashburn, VA Pay Rate Range: $40-$47/hr. DOE Internal Job ID: 10070093 Are you looking for a growth opportunity for a reputable company with a positive work environment? Our client is looking for a Lead Building Enginee...
Recommended
-
Lead Data Engineer
REMOTE, IL
Job Title: Lead Data Engineer Industry: Transportation / Technology Location (City, State): Chicago, IL (Hybrid Preferred | Remote Considered) Assignment Type: Contract-to-Hire Pay: $75.00 - $85.00 / Per Hour | $130,000 – $150,000 / Annually + Bonus up...
Recommended
-
Data Engineer II
Tulsa, OK
Title: Data Engineer II/III Location: Tulsa, Oklahoma Salary: $120-135k Position is not eligible for sponsorship Benefits: Health insurance Disability insurance Life insurance Retirement plans (like a 401(k)) Paid time off (PTO) including vacation and ...
Recommended
-
System Engineer - Infrastructure
Bellvue, WA
Role: Infrastructure Engineer Duration: 12 Months to start Location: Bellevue and Everett Pay: $70/hr Start: ASAP Process: 3 Steps Seeking a Contractor to provide the following services a skilled and motivated hardware infrastructure engineer to join o...
Recommended
-
Onsite, ML FinTech Data Engineer (Bethesda Maryland)
Bethesda, MD
Position Title: ML Data Engineer Location: Bethesda, MD - 5 Days onsite - No Relocation Assignment Type: Contract to Hire Pay Rate: $65.00 - $67.00 Work Schedule: Onsite, Monday - Friday Benefits: This position is eligible for medical, dental, vision, ...
Recommended
-
Desktop Support Team Lead
Oklahoma
Role: Desktop Support Team Lead Position Type: Contract Location: Oklahoma City, OK (100% Onsite) Pay Rate Range: $65,000 / Annually DOE Benefits: This position is eligible for medical, dental, vision, and 401(k). Are you looking for a growth opportuni...
Recommended
-
Software Developer - Windows Applications
Nashville, TN
Role: Software Developer - Windows Application Location: Greater Nashville Area (Hybrid – 4 Days Onsite Weekly) Salary: $130,000 – $145,000 / year Base + Performance Bonus Job Type: Full-Time | Exempt Benefits: This role is eligible for comprehensive m...
Recommended
-
AI.ML Engineer (Google)
San Antonio Metro Area, Texas
Job Title: AI.ML Engineer (Google) Compensation: $125000 / Year Benefits: Medical insurance, Vision insurance, Dental insurance, 401(k), Disability insurance The AI/ML Solutions Engineer is responsible for designing, building, and supporting scalable A...
Recommended
-
Senior Enterprise Integration Engineer (SAP)
Houston, TX
Senior Enterprise Integration Engineer (SAP) Location Houston, TX or Dallas, TX Assignment Type Contract-to-Hire Compensation $140,000-$160,000 annually DOE Work Schedule Hybrid Schedule About The Opportunity A large enterprise organization is seeking ...
Recommended
-
Remote M365 Engineer
West Lake Hills, TX
Job Title: Remote M365 Integration Engineer Compensation: $55 - $60 / hour depending on experience Benefits: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses Top Technical Requirements: 1) Background in suppor...
Recommended
-
Senior Backend Software Engineer
District of Columbia
Job Title: Senior Backend Software Engineer Location: Remote Employment Type: Contract Pay Rate: $65 - $70/ hour Benefits: This position is eligible for medical, dental, vision, and 401(k). The Role We are seeking a Senior Software Engineer to play a p...
Recommended
-
Business Central Developer
Houston, TX
Role: Business Central Developer Location: Texas Pay Range: $100,000 - $130,000 / year Benefits: This position is eligible for medical, dental, vision and 401(k). About the Role We are looking for a Business Central Developer to join a growing ERP team...
Recommended
-
Data Analytics Engineer
Anywhere
Role: Data Analytics Engineer Location: Remote (U.S Based Candidates Only) Pay Rate Range: $80,000 - $110,000 /year Internal Job ID: 10078007 Are you looking for a growth opportunity for a reputable company with a positive work environment? Our client ...
Recommended
-
Technology Support Analyst II
Burlington-South Burlington Metro Area, Vermont
Role: Technology Support Analyst II Location: Burlington, VT Pay Rate Range: $62,400–$68,400/year Benefits: This position is eligible for medical, dental, vision and 401(k) Are you looking for a growth opportunity for a reputable company with a positiv...
Recommended