IT MSP Project Manager
Chicago
Category: Information Technology
Reference ID: 10061901
Shortcut: http://addisongroup.gosnaphop.com/THsmao
IT MSP PROJECT MANAGER
Pay Rate: 45-55/hr
Salary: 100K Max
Location 100% Remote CST/EST
Contract to Hire
Our client is seeking a highly organized and client-focused IT Project Manager to join our Project Services team. This role is responsible for managing a high volume of MSP projects—including new client onboarding, cloud transitions, and infrastructure-related updates—while coordinating closely with engineering teams to ensure smooth delivery. This is a fast-paced position ideal for someone who enjoys managing many moving parts, leading client communication, and keeping projects tightly organized.
Responsibilities
- Lead onboarding engagements for new MSP clients, including environment assessment, scheduling, and coordination with engineers
- Manage 8–15+ concurrent technical projects with varying complexity
- Host kickoff calls, weekly check-ins, and steering meetings with clients
- Build project timelines, track progress, identify risks, and escalate issues
- Coordinate technical tasks across cloud, email, endpoint, and light networking workstreams
- Maintain detailed project notes, tickets, documentation, and status reports
- Partner with internal engineering teams to ensure projects are delivered on time
- Track and maintain client expectations through consistent communication
Requirements
- 2-4 years of IT Project Management experience
- Strong MSP or multi-client environment background
- Demonstrated experience managing client onboarding or transition projects
- Excellent communication, writing, and meeting facilitation skills
Core Benefits Included
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