We are Here for YOU!
Looking for a trusted partner dedicated to driving results, or more insight into what Addison Group brands can provide? You have come to the right place.
No matter the need, our brands have a solution, no matter the project size, we are dedicated to your success.
Need Verification of Employment or References?
IT Support Analyst
,
Category: Information Technology
Salary: 65,000.00
Reference ID: 10023495
Shortcut: http://addisongroup.gosnaphop.com/vesuBo
IT Support Analyst
Office Status: On Site Everyday
Location: Houma, LA
About the Role:
- Perform on-site analysis, diagnosis, and resolution of desktop problems for end users, and recommend and implement corrective solutions, including on-site and remote users as needed.
- Install, configure, test, maintain, monitor, and troubleshoot end user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, software, and other products in order to deliver required desktop service levels.
- Receive and respond to incoming calls, email messages and or help desk tickets regarding desktop problems.
- Performing routine inspections and upkeep of existing installations.
- Configure and troubleshoot mobile devices, iPads, and iPhones.
- Escalating complex problems to the appropriate support teams.
- Prepare reference material and user guides.
- Ability to lift and carry 50 lbs. of computer equipment.
- Liaise with company’s technology vendors for prompt rectification of any problems or emergencies.
- Coordinate with other IT infrastructure and application groups to provide ‘boots on the ground’ support to resolve incidents.
Requirements:
- 2 - 5 years of experience in an end-user desktop support role.
- Experience with Microsoft Active Directory, Microsoft Desktop Operating Systems, Microsoft Office products including Teams, Adobe, TeamViewer, and other related desktop software.
- Experience with Copier / Printer / Peripheral device installation and troubleshooting.
- Experience with Audio / Video and conferencing solutions.
- Exceptional customer service and communications skills
- CompTIA A+ certification
-
Desktop Support Technician
,
Desktop Support Technician Location: Oklahoma City, OK Salary: Up to $55,000 depending on experience Job Summary: Responsibilities: - Provide technical assistance and support for desktop computers, laptops, mobile devices, printers, software, and assoc...
Recommended
-
SCCM Engineer
Houston, TX
RESPONSIBILITIES Advanced End User System Support · Provides support for incidents and problems escalated from our tier 1 and tier 2 support teams with a particular focus on PC hardware, operating systems, peripherals, IoT, and other issues. · Support ...
Recommended
-
Desktop Support Analyst
Washington, DC
Position: Desktop Support Analyst Location: District of Columbia - 5 Days Onsite Are you looking for a growth opportunity for a reputable company with a positive work environment? Our client is looking for a Desktop Support Analyst to join a project. P...
Recommended
-
Senior Network Admin
Houston, TX
Senior Network Admin Office Status: Hybrid Responsibilities Manage, monitor, and maintain servers, infrastructure, backups, security, patching, applications, and connectivity for IT environments. Troubleshoot network, server, application, and endpoint ...
Recommended
-
Training & Change Management Lead
Houston, TX
Job Title: Training & Change Management Lead Salary: $80,000 - $100,000 Office Status: Onsite (Remote Friday’s) Experience and Qualifications: · 7-10+ years of training, software implementation, change management or similar roles. · BA or BS degree in ...
Recommended
-
Sr. Systems Administrator
Pennsauken, NJ
Sr. System Administrator Direct Hire Pay: up to $100K Our client is looking for a jack of all trades system administrator to join their team. They need a candidate that is comfortable working with Azure, Intune, legacy and Azure Active Directory (creat...
Recommended
-
Dynamics365 Consultant
Seattle, WA
Working with us, you will: · Work with business and technical personnel to provide application architecture, design, configuration, and support with respect to Microsoft Dynamics 365 platform · Serve as a Subject Matter Expert (SME) within all aspects ...
Recommended
-
IT Manager
,
IT Manager Houston TX $120K plus bonus Responsibilities Strategy & Planning · Lead IT Department’s operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources. · Part...
Recommended
-
Cisco Engineer
Alexandria, VA
Position: Onsite in Alexandria VA - Cisco Engineer Location: 5 days on site in Alexandria, VA (metro accessible), with hybrid flexibility after 90 days Target Salary: $100,000 with Great Benefits (Candidates must be able to work in the US without requi...
Recommended
-
ERP - App Support, Report Analyst, Sage ERP
Lincolnwood, IL
Title: ERP - Application Support, Report Analyst, Sage ERP Location: O'Hare Airport area of Chicago Salary: $100-110K + bonus No sponsorship We are seeking a skilled ERP Application Support Administrator with a strong focus on operations to join our te...
Recommended
-
IT Site Manager - Roseville, CA
,
IT Site Manager Roseville, CA (Sacramento, CA AREA) Onsite 5X weekly Annual Base Salary Range: $120,000 - $160,000 / year Visa Transfer for Visa's with 1 year or more left on them. We offer a competitive compensation package plus a benefits and equity ...
Recommended
-
POS Analyst
Coppell, TX
Job Title: POS Analyst Location: Coppell TX, 75019 Work Model: Onsite M-F, standard 8am-5pm CT Contract Length: 3-6 months Pay Rate: $30-$40/Hour Job Description: We are looking to bring on 3 additional POS Analysts for our ongoing project to support t...
Recommended
-
Costpoint SME (Business Systems Analyst)
Arlington, VA
Position: Costpoint SME (Business Systems Analyst) Location: Arlington, VA Are you looking for a growth opportunity for a reputable company with a positive work environment? Our client is looking for a Costpoint SME (Business Systems Analyst) to join t...
Recommended
-
Sr. Business Analyst
,
A client in Houston is seeking a Sr BA, this is a hybrid role. With assistance and/or direction from Manager, Applications, work with user department personnel to solve support issues, identify problems, gather business requirements, document processes...
Recommended
-
IT Service Desk Lead
,
IT Service Desk Lead Schedule: In Office Experience: Experience with goal management and setting task assignments. Experience building and maintaining ITSM solutions. Experience managing Microsoft products such as MS365 suite of solutions including O36...
Recommended