Membership Services Coordinator
Washington, DC
Category: Administrative
Reference ID: 10062061
Shortcut: http://addisongroup.gosnaphop.com/urutUR
Job Title: Membership Services Coordinator
Industry: Professional Membership / Trade Association / Nonprofit
Location (City, State): Washington, DC (Hybrid – 2 days per week in office; occasional in-person meetings/events)
Assignment Type: Direct Hire
Pay: $55,000 – $60,000 annually (depending on experience)
Work Schedule: 35 hours per week, 7-hour workday with 1-hour unpaid lunch; hybrid schedule
Benefits: This position is eligible for medical, dental, vision, and 401(k).
About Our Client:
Addison Group is hiring for a client that is a membership-based professional organization supporting hospitals and healthcare providers. The organization is committed to member engagement, education, and professional development, offering a collaborative environment with accessible leadership and a strong benefits package.
Job Description:
We are seeking a highly organized, detail-oriented Membership Services Coordinator to join our client’s membership team. This role supports member engagement, committee meetings, and administrative operations. The ideal candidate thrives in a task-focused environment, enjoys coordinating multiple schedules, and has strong problem-solving and communication skills.
The Membership Services Coordinator will manage membership data, assist with meeting planning, and provide support for leadership and member services initiatives. This role offers exposure to a professional membership organization and opportunities to contribute to smooth operations and meaningful member interactions.
Key Responsibilities:
Member Support
- Maintain accurate and up-to-date member records, including committee members and board participants.
- Coordinate annual committee schedules, send invitations, manage RSVPs, and follow up with members as needed.
- Draft and distribute meeting agendas and minutes; synthesize discussion points and ensure key decisions are captured.
- Support leadership with scheduling, correspondence, and follow-ups related to committees and member initiatives.
Administrative Support
- Manage membership database updates and general data entry.
- Assist with document preparation, expense reporting, and other administrative tasks for the membership team.
- Support mailings for membership recruitment, retention, and communications.
- Provide coverage as needed for office administration tasks.
Meetings and Events
- Assist in scheduling, coordinating, and preparing materials for meetings and events.
- Support logistics for in-person and hybrid events, including printing, collating, and distribution of materials.
- Input and maintain accurate event-related information in the membership system.
Qualifications:
- 2+ years of experience in an administrative or customer-facing support role, ideally within a professional society, association, or membership-based organization.
- Advanced proficiency in Microsoft Office Suite (Word, Outlook, Teams, PowerPoint).
- Experience with data entry, preferably using Fonteva, Salesforce, or similar systems.
- Strong organizational skills, attention to detail, and ability to manage multiple priorities.
- Excellent written and verbal communication skills; professional correspondence experience.
- Bachelor’s or associate’s degree preferred.
- Familiarity with virtual meeting tools such as Zoom or Teams.
Soft Skills:
- Highly organized, proactive, and task-oriented.
- Strong critical thinking and problem-solving skills.
- Ability to work independently and anticipate leadership needs.
- Comfort handling confidential or sensitive information.
Additional Details:
- Hybrid work environment with two days per week in-office required.
- Occasional travel may be required for meetings, events, or conferences.
- Strong benefits package including PTO, sick leave, paid holidays, parental leave, transportation/wellness stipend, technology allowance, and access to an employee assistance program.
Perks:
- Collaborative team culture with supportive leadership.
- Opportunities to develop administrative and project management skills in a professional association environment.
- Exposure to committee management, membership engagement, and event planning.
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
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