Operations Supervisor
Naperville, IL
Category: Human Resources
Reference ID: 10076002
Shortcut: http://addisongroup.gosnaphop.com/4D8t8s
Operations Supervisor
Location: Naperville, IL (Hybrid)
Industry: Logistics / Supply Chain / Distribution
Position Summary
Addison Group is partnering with our client to hire an Warehouse Operations Supervisor to support high-volume hiring efforts across multiple warehouse and distribution locations.
This role is responsible for managing the full recruitment lifecycle for hourly operations positions in a fast-paced logistics environment. The ideal candidate is highly organized, thrives in a metrics-driven setting, and has the ability to make confident hiring decisions while delivering a positive candidate experience. This position serves as a key recruiting partner to operations leadership and plays a critical role in achieving workforce planning and staffing objectives.
Key Responsibilities
High-Volume Recruiting
- Manage end-to-end recruiting activities for assigned warehouse and operations locations.
- Source, screen, interview, and evaluate candidates for hourly operational roles.
- Conduct a high volume of daily interviews while maintaining quality hiring standards.
- Assess candidate qualifications, experience, and alignment with business needs.
- Make hiring recommendations and employment decisions within established guidelines.
- Present and manage employment offers, including candidate follow-up and offer acceptance.
- Maintain proactive communication with candidates throughout the hiring process.
Business Partnership & Workforce Planning
- Act as the primary recruiting contact for assigned operations and warehouse leadership teams.
- Partner with managers to understand hiring forecasts, workforce planning needs, and staffing priorities.
- Provide regular updates on candidate pipelines, hiring activity, and recruitment progress.
- Support hiring initiatives designed to meet seasonal and peak-demand workforce requirements.
Recruiting Metrics & Reporting
- Achieve recruiting performance goals related to interview volume, hiring targets, offer acceptance rates, and time-to-fill metrics.
- Monitor recruiting activity and maintain accurate records within the Applicant Tracking System (ATS).
- Analyze recruiting trends and recommend improvements to enhance hiring efficiency and candidate quality.
- Support workforce reporting and talent acquisition analytics as needed.
Recruitment Operations & Compliance
- Ensure candidate evaluations, interview feedback, and hiring decisions are properly documented.
- Prepare and process employment offers in accordance with company policies and procedures.
- Partner with onboarding and recruiting operations teams to ensure a seamless transition from offer acceptance through new hire onboarding.
- Maintain compliance with federal, state, and local employment laws throughout the recruitment process.
Qualifications
- Experience managing full-cycle recruiting in a high-volume environment.
- Strong interviewing, candidate assessment, and decision-making skills.
- Ability to manage multiple requisitions and prioritize competing demands.
- Experience supporting warehouse, distribution, manufacturing, logistics, or operations hiring preferred.
- Strong communication and relationship-building skills with both candidates and business leaders.
- Comfortable working in a metrics-driven environment with established hiring goals and performance expectations.
- Proficiency with Applicant Tracking Systems (ATS) and recruiting technologies.
- Strong organizational skills and attention to detail.
Preferred Qualifications
- Experience recruiting for hourly operations, warehouse, distribution, or supply chain roles.
- Background supporting large-scale hiring initiatives or seasonal workforce ramp-ups.
- Experience partnering directly with operations leaders and workforce planning teams.
- Familiarity with recruiting analytics and KPI reporting.
Featured Benefits:
- Medical Insurance
- Dental Insurance
- Vision Insurance
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