Customer Service Representative
Tulsa, OK
Category: Administrative
Reference ID: 10078929
Shortcut: http://addisongroup.gosnaphop.com/dbx7Gn
Title: Customer Service Representative
Industry: Manufacturing
Location: Tulsa, OK
Assignment Type: Contract to Hire
Pay: $22-23/hr
Schedule: Monday – Friday | Standard Business Hours (Overtime as needed)
Benefits: This position is eligible for medical, dental, vision, and 401(k).
About The Company:
Our client is a well-established manufacturing organization committed to delivering high-quality products and exceptional customer service. They value collaboration, professionalism, and continuous improvement while providing employees with opportunities for growth and development.
Job Description:
Our client is seeking a Customer Service Representative to support customer accounts by managing orders, forecasts, and account communications. This role serves as a liaison between customers and internal departments to ensure accurate order processing, timely updates, and an outstanding customer experience.
Key Responsibilities:
- Process customer purchase orders, quotations, order changes, and expedited requests.
- Monitor open orders and communicate updates, schedule changes, and delivery information to customers and internal teams.
- Maintain accurate customer forecasts and account records.
- Respond to customer inquiries via phone and email in a timely and professional manner.
- Partner with sales, purchasing, production planning, and other departments to meet customer needs.
- Build and maintain positive customer relationships through responsive service and effective communication.
- Provide product information and pricing support using available resources.
- Assist with product returns and customer issue resolution.
- Ensure pricing, discounts, and account information remain accurate and current.
- Share important customer feedback and market information with appropriate internal stakeholders.
- Support process improvements and contribute to departmental initiatives.
- Participate in meetings, training sessions, and ongoing professional development.
- Complete reports, documentation, and other assigned administrative tasks accurately and on time.
- Follow workplace safety guidelines and maintain an organized work environment.
- Perform other duties as assigned.
Qualifications:
- High school diploma or GED required.
- Associate's or Bachelor's degree preferred.
- One to two years of customer service, inside sales, or technical support experience preferred.
- Strong written and verbal communication skills.
- Proficiency with Microsoft Office, including Word and Excel.
- Excellent organizational, problem-solving, and multitasking skills.
- Ability to work independently and collaboratively in a team environment.
- Willingness to work overtime when business demands require.
Additional Details:
- Primarily office-based position in a climate-controlled environment.
- Position requires prolonged sitting and frequent use of a computer, keyboard, mouse, and telephone.
- Responsibilities may evolve to meet changing business needs.
Perks:
- Collaborative team environment
- Stable, full-time opportunity with growth potential
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
-
Business Development Representative
Tulsa, OK
Job Title: Business Development Representative Industry: Software as a Service (SaaS) / Marketing Technology Location (City, State): Tulsa, OK Assignment Type: Direct Hire | Full-Time Pay: $55-60k Work Schedule: Monday–Friday, standard business hours. ...
Recommended
-
Business Development Representative
Tulsa, OK
Job Title: Business Development Representative Industry: Software as a Service (SaaS) / Marketing Technology Location (City, State): Tulsa, OK Assignment Type: Direct Hire | Full-Time Pay: $55-60k Work Schedule: Monday–Friday, standard business hours. ...
Recommended
-
Operations-Inside Sales Administrator
Tulsa, OK
Job Title: Operations/Inside Sales Administrator Location: Tulsa, OK Work Schedule: M-F, 8 – 5 Type of Employment: Direct Hire Compensation: $50k-70k Industry: Manufacturing Benefits: Full Package Job Description: Addison Group is hiring on behalf of o...
Recommended
-
Wire Operations & Member Services Specialist
Tulsa, OK
Job Title: Wire Operations & Member Services Specialist Industry: Banking / Financial Services Location (City, State): Tulsa, OK Assignment Type: Contract to Hire Pay: $16.75-18/hr Work Schedule: Monday–Friday 8-5pm Benefits: Full Package About The Com...
Recommended
-
Purchasing Clerk
Tulsa, OK
Job Title: Purchasing Clerk Industry: Manufacturing / Distribution Location: Tulsa, OK Assignment Type: Contract-to-Hire Pay: $22.00 - $23.00 / Per Hour Work Schedule: Full-Time | Monday–Friday Benefits: This position is eligible for medical, dental, v...
Recommended
-
Member Service Specialist
Tulsa Metro Area, Oklahoma
Job Title: Member Service Specialist Industry: Insurance / Healthcare Services Location (City, State): Tulsa, OK Assignment Type: Full-Time, Direct Hire Pay: $20-25/hr Work Schedule: Monday–Friday, 10am-7pm Benefits: This position is eligible for medic...
Recommended
-
Administrative Receptionist Part Time
Tulsa, OK
Job Title: Administrative Assistant / Receptionist Industry: Real Estate Location (City, State): Tulsa, OK Assignment Type: Part-Time Pay: $20/hr Work Schedule: Part-Time Benefits: This position is eligible for medical, dental, vision, and 401(k). Abou...
Recommended
-
Senior Staff Accountant
Tulsa, OK
Job Title: Senior Staff Accountant Industry: Manufacturing / Distribution Location Tulsa, OK Pay: $60,000 - $75,000 Work Schedule: Monday–Friday | Full-Time | Onsite Benefits: This position is eligible for medical, dental, vision, and 401(k). About The...
Recommended
-
Legal Administrative Assistant
Tulsa, OK
Job Title: Legal Administrative Assistant Industry: Professional Services Location (City, State): Tulsa, OK Assignment Type: Part-Time Temporary Contract Pay: $20/hr Work Schedule: Monday–Friday, 12:00 p.m. – 4:45 p.m. (23.75 hours per week) About The ...
Recommended
-
Mortgage Department Manager
tulsa, OK
Job Title: Mortgage Department Manager Location: Tulsa, OK Type of Employment: Direct Hire Compensation: $70k-80k Industry: Banking - Credit Union Benefits: Full Package Position Summary Addison Group is hiring on behalf of our client a Mortgage Manage...
Recommended
-
Medical Collector
Tulsa, OK
Job Title: Medical Collector Location: Tulsa, OK - Hybrid Industry: Healthcare Revenue Cycle Management Pay: $19–$22/hour Job Type: Contract-to-Hire Benefits: This position is eligible for medical, dental, vision, life insurance and 401k. About Our Cli...
Recommended
-
Data Engineer II
Tulsa, OK
Title: Data Engineer II/III Location: Tulsa, Oklahoma Salary: $120-135k Position is not eligible for sponsorship Benefits: Health insurance Disability insurance Life insurance Retirement plans (like a 401(k)) Paid time off (PTO) including vacation and ...
Recommended
-
MSP Technician I
Tulsa Metro Area, Oklahoma
Job Title: MSP Technician I Industry: Information Technology / Managed Services Location : Tulsa, Oklahoma Assignment Type: Direct Hire Pay: $45,000–$50,000 annually Work Schedule: Monday–Friday, 8:00 AM–5:00 PM Benefits: This position is eligible for ...
Recommended
-
Accounts Receivable Senior
Tulsa, OK
Position: Accounts Receivable Senior Location: Tulsa, OK Compensation: $50,000 - $65,000 / Annually Benefits: This position is eligible for medical, dental, vision, and 401(k). Our client needs to fill a Senior Accounts Receivable position. This is an ...
Recommended
-
Project Manager
Tulsa, OK
Role: Project Manager Location: Tulsa, OK Pay Rate Range: $90,000- $100,000 / year Benefits: This position is eligible for medical, dental, vision, and 401(k). Are you looking for a growth opportunity for a reputable company with a positive work enviro...
Recommended
-
Medical AR Coordinator
Tulsa, OK
Job Title: Medical AR Coordinator Location: Tulsa, OK Industry: Healthcare / Revenue Cycle Management Pay: $18 – $20 per hour Benefits: This position is eligible for medical, dental, vision, life insurance and 401k. About Our Client Addison Group is pa...
Recommended
-
Senior Microsoft 365 Analyst
Tulsa, OK
Job Title: Senior Microsoft 365 Analyst Industry: Energy / Utilities Location (City, State): Tulsa, Oklahoma Assignment Type: 12-month contract with potential for extension or conversion Pay: $45 - $50/hour Work Schedule: Hybrid schedule (Monday–Thursd...
Recommended
-
Customer Service Representative
Tampa, FL
Job Title: Customer Service Representative Industry: Customer Service / Distribution Location (City, State): Tampa, FL Assignment Type: Contract-to-Hire Pay: $17.00 to $23.00 per hour Work Schedule: Monday – Friday | Full-Time Benefits: This position i...
Recommended
-
Sales Manager
Tulsa, OK
Job Title: Sales Manager Industry: Software as a Service (SaaS) / Digital Marketing Technology Location (City, State): Tulsa, OK Assignment Type: Direct Hire | Full-Time Pay: Competitive salary based on experience, plus performance-based bonus Work Sch...
Recommended
-
Accounts Payable Associate
Tulsa, OK
Job Title: Accounts Payable Associate Industry: Engineering & Construction Location: Tulsa, OK Assignment Type: Contract-to-Hire Pay: $18.00 - $23.00 / Per hour DOE Work Schedule: Full-time, flexible 8-hour shift between 6:30 AM and 6:00 PM. A consiste...
Recommended
-
Paralegal
Tulsa, OK
Job Title: Paralegal/Legal Assistant Location: Tulsa, OK Job Type: Direct Hire Pay: $58,000-65,000 per year Benefits: This position is eligible for health, dental, vision, and 401K Hybrid Paralegal & Legal Assistant – Litigation Focus (Full-Time) We ar...
Recommended
-
Customer Service Officer
Apex, NC
Job Title: Customer Service Officer Industry: Manufacturing Location: Apex, NC Assignment Type: Direct Hire Pay: $65000 – $70000 / Year (flexibility up to $75,000 for highly qualified candidates) Work Schedule: Monday–Friday | 8:00 AM–5:00 PM | Fully O...
Recommended
-
Customer Service Representative
Addison, TX
Job Title: Customer Service Representative Location: Addison, TX Work Schedule: M – F, 8 am – 5 pm Type of Employment: Contract Compensation: $19 - $20/hr Industry: Professional Services Benefits: This position is eligible for medical, dental, vision, ...
Recommended
-
Patient Accounts, Customer Service Representative
Greenville, SC
Title: Patient Accounts / Customer Service Representative Location: Greenville, SC (Onsite) Compensation: $17.30 – $24.22 per hour Benefits: This position may be eligible for medical, dental, vision, PTO, and 401(k) benefits through Addison Group durin...
Recommended
-
Customer Service Representative
Aurora, CO
Job Title: Customer Service Representative Location: Aurora, CO Assignment Type: Temp-to-Hire (with strong potential for conversion) Industry: Manufacturing / Engineering Services Pay: $19.00 – $21.50 /hour Work schedule: Monday–Friday, 8:00 AM – 5:00 ...
Recommended
-
Customer Service Representative
Austin, TX
Job Title: Customer Service Representative Industry: Customer Support / Call Center Location (City, State): Austin, TX (Onsite) Compensation: $18 – $20 per hour Benefits: This position is eligible for medical, dental, vision, and 401(k). Work Schedule:...
Recommended
-
Inside Sales Account Manager
Rockwall, TX
Job Title: Inside Sales Account Manager Location (City, State): Rockwall, TX Work Schedule: Monday - Friday, 8:00-5:00 CST Type of Employment: Direct Hire Salary: $50,000 - $65,000 / year Industry: Manufacturing Benefits: This position is eligible for ...
Recommended
-
Customer Service Representative
Dallas Metro Area, Texas
Job Title: Customer Service Representative Location: Addison, TX (75001) 100% onsite Industry: Customer Service / Call Center Pay: $17.00 - $17.50 / Hourly Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: O...
Recommended
-
Project Manager
Tulsa Metro Area, Oklahoma
Title: Project Manager Location: Vinita, Oklahoma Salary: $90-130k Position is not eligible for sponsorship. Benefits: health insurance disability insurance life insurance retirement plans (like a 401(k)) paid time off (PTO) including vacation and sick...
Recommended
-
Customer Account Coordinator
Elk Grove Village, IL
Job Title: Customer Account Coordination Industry: Manufacturing Location: Elk Grove Village, IL Assignment Type: Direct Hire Pay: $58000 - $62000 / Year Work Schedule: Monday–Friday | Standard business hours | One remote day per week after training Be...
Recommended