Director, Employee Relations (Remote - TX)

San Antonio, TX


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Type: Direct-Hire

Category: Human Resources

Reference ID: 10070678

Shortcut: http://addisongroup.gosnaphop.com/iACnbB


Role: Director, Employee Relations

Location: Remote in Texas (CST)

Pay: $125,000 - $135,000 / year

Travel: Up to 20% (As needed)

Employment Type: Full‑Time, Regular

Benefits: This role is eligible for medical, dental, vision and 401k.


Position Overview

A national, multi‑state organization is seeking a Director of Employee Relations to lead its Employee Relations function and strengthen programs that drive employee effectiveness, accountability, engagement, and satisfaction. This leader will oversee ER policies, investigations, compliance, and cross‑functional HR partnerships while shaping a best‑in‑class employee experience.

This is a high‑visibility role supporting a large, geographically dispersed workforce. The Director will serve as a trusted advisor to HR, business leaders, and employees, ensuring consistent application of policies and a fair, compliant, and supportive workplace culture.

Key Responsibilities

Employee Relations Leadership

  • Manage and resolve a wide range of employee relations matters, including complex investigations and allegations of discrimination, harassment, and policy violations.
  • Provide guidance to leaders on performance management, corrective action, and policy interpretation.
  • Counsel employees on concerns related to EEO laws (Title VII, ADA, ADEA, and related federal/state regulations).
  • Maintain deep knowledge of employment law and ensure compliance across all day‑to‑day employee management practices.

Policy, Programs & Compliance

  • Develop, update, and enhance ER policies, including Employee Handbook revisions and Employee Value Proposition initiatives.
  • Identify opportunities to improve ER processes, programs, and organizational effectiveness.
  • Partner with HRBPs, HR Operations, Legal, Payroll, Benefits, and Compensation to ensure seamless support for employees.

Training & Development

  • Design and deliver HR programs, trainings, and tools that support leaders and employees.
  • Monitor and evaluate training effectiveness and recommend improvements.

Cross‑Functional Collaboration

  • Serve as a key liaison across HR and business functions to ensure alignment, consistency, and service excellence.
  • Lead or support special projects, process improvements, and organizational initiatives as assigned.

Qualifications

Education

  • Bachelor’s degree in Human Resources, Labor Relations, Business, or related field (or equivalent combination of education and experience).
  • Post‑graduate coursework preferred.
  • HR certification (PHR/SPHR/SHRM‑CP/SHRM‑SCP) preferred.

Experience

  • Minimum 8 years of progressive HR/Employee Relations experience in a multi‑state environment, including California and New York.
  • Proven supervisory experience, including hiring, coaching, and developing HR professionals.
  • Strong background in investigations, policy development, and employment law.

Skills & Competencies

  • Ability to build strong relationships and drive collaboration across teams.
  • Experience with HRIS platforms (Workday preferred) and HR analytics/reporting.
  • Advanced proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook).
  • Strong project management skills with the ability to independently lead initiatives.
  • High professional maturity, sound judgment, and ability to handle confidential information.
  • Competencies include: Employee Relations expertise, strategic HR planning, emotional intelligence, conflict management, team leadership, and strong problem‑solving skills.

Physical & Work Environment Requirements

  • Ability to sit or stand for extended periods and perform tasks requiring repetitive hand use.
  • Ability to lift up to 15 lbs as needed.
  • Work performed in a standard, temperature‑controlled office environment (remote).

Benefits Overview

  • Comprehensive medical, dental, and vision coverage
  • 401(k) with company match
  • FSA/HSA options
  • Paid vacation, holidays, and sick time
  • Paid parental leave and adoption assistance
  • Life and disability insurance
  • Employee Assistance Program (EAP)
  • Employee relief fund for emergency support

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.


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