Licensing Specialist
Remote, TX
Category: Administrative
Reference ID: 10084613
Shortcut: http://addisongroup.gosnaphop.com/EbfhTz
Licensing Specialist
Location: Dallas, TX (Fully Remote)
Work Schedule: Monday–Friday, 8:00 AM–5:00 PM
Type of Employment: Temporary Contract
Compensation: $20/hour
Industry: Insurance
Benefits: Health, Dental, and Vision insurance available after 60 days on contract.
Job Description
Addison Group is hiring a Licensing Specialist on behalf of our client. This individual will support the licensing and appointment process for insurance agents, ensuring all required documentation, credentials, and records are accurate and up to date. The ideal candidate is highly organized, detail-oriented, and comfortable managing time-sensitive administrative tasks while working with confidential information.
Key Responsibilities
- Coordinate and track the licensing and appointment process for insurance agents, ensuring all necessary requirements are met before they are authorized to sell products.
- Maintain and update agent information across multiple internal databases and external regulatory platforms.
- Gather, review, validate, and enter licensing documentation and related information from various sources.
- Verify agent licensing details and organizational structures to ensure accurate records and support commission processing.
- Handle confidential agent records in accordance with company policies and applicable privacy requirements.
- Review agent appointment submissions to confirm all documentation and eligibility requirements are satisfied.
- Process agent appointments, terminations, personal information changes, and other record updates.
- Monitor shared email inboxes and address requests from agents, internal teams, and outside regulatory contacts.
- Communicate with state insurance departments and third-party vendors regarding licensing documentation and requirements.
- Identify and escalate system errors, processing delays, and other licensing-related concerns when necessary.
- Provide professional customer support by responding to agent questions and requests through phone and email.
Qualifications
- High school diploma or GED required.
- At least 1 year of experience in licensing, insurance, administrative support, or data entry.
- Working knowledge of Microsoft Office applications, including Outlook, Word, and Excel.
- Strong computer and internet navigation skills.
- Excellent written and verbal communication abilities.
- Accurate data entry skills with exceptional attention to detail.
- Ability to handle sensitive and confidential information appropriately.
- Comfortable learning and navigating multiple software platforms and external regulatory websites.
- Strong organizational skills and the ability to manage repetitive tasks while maintaining accuracy.
- Dependable, adaptable, and capable of following established processes and instructions.
- Open to feedback and able to work collaboratively with supervisors and team members.
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
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