Membership & Events Coordinator
Herndon/Remote/Hybrid, VA
Category: Administrative
Reference ID: 10084235
Shortcut: http://addisongroup.gosnaphop.com/WCMtxy
Job Title: Membership & Events Coordinator
Location: Northern Virginia
Schedule: Hybrid – Monday & Friday remote; Tuesday – Thursday onsite
Hours: Monday – Friday, 8:30 AM – 5:30 PM
Compensation: $26 – $28 / hour
Start Date: ASAP
About the Opportunity
Our client is an established professional organization seeking a highly organized and detail-oriented Membership & Events Coordinator to support its membership operations, administrative functions, and event planning initiatives.
This role is ideal for someone who enjoys wearing multiple hats, taking ownership of processes, and balancing administrative responsibilities with member and event coordination. The successful candidate will be proactive, resourceful, comfortable working independently, and able to thrive in a small, collaborative office environment.
Key Responsibilities
- Membership & Database Management: Maintain accurate membership records, oversee database updates and reporting, and serve as the primary point of contact for database administration and staff support.
- Membership Onboarding & Retention: Coordinate new-member onboarding, distribute informational materials, conduct introductory calls, and support ongoing membership engagement and retention.
- Invoicing & Renewals: Prepare and process new-member invoices and recurring membership and service renewal invoices.
- Event Coordination: Support planning and logistics for industry events, conferences, and trade shows, including exhibitor coordination, booth preparation, marketing materials, and event shipments.
- Meeting & Conference Support: Assist with venue sourcing, hotel arrangements, contract coordination, attendee registration, and onsite event logistics.
- Travel: Occasional domestic travel may be required, approximately 1–3 times per year.
- Administrative Support: Coordinate internal meetings and staff functions, assist leadership with administrative needs and travel arrangements, and provide general office support as needed.
- Process Improvement: Partner with internal teams to maintain and improve database and invoicing processes.
Ideal Candidate Profile
- 2–3+ years of experience in membership coordination, customer service, administrative support, operations, or a related role.
- Experience maintaining CRM systems, membership databases, or other record-management platforms.
- Familiarity with membership onboarding, retention, invoicing, and renewal processes.
- Strong Microsoft Office skills, particularly Outlook, Word, and Excel.
- Comfortable working with databases, reporting, data entry, and mail merges.
- Excellent written and verbal communication skills, with strong proofreading and attention to detail.
- Highly organized with the ability to manage multiple priorities and deadlines.
- Self-starter who takes initiative, works independently, and enjoys owning processes.
- Comfortable coordinating events, meetings, and occasional domestic travel.
- College degree or equivalent related work experience preferred.
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
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