Salesforce Admin
Oklahoma City, OK
Category: Information Technology
Reference ID: 10083420
Shortcut: http://addisongroup.gosnaphop.com/iPnUzg
Salesforce Administrator
Oklahoma City, OK - Onsite five days per week
Direct Hire - Must be authorized to work in the United States now and in the future without assistance.
$80,000–$107,000 annually, plus a discretionary bonus based on company and individual performance.
This position is eligible for medical, dental, vision, and 401(k).
An established Oklahoma organization is seeking a Salesforce Administrator to support its CRM platform and improve business processes. This opportunity offers independent platform ownership and close collaboration with data engineering and business teams.
The Salesforce Administrator will manage daily platform operations, develop customized workflows, support integrations, and help users get the most from Salesforce. This individual will translate business needs into practical system improvements while maintaining reliable functionality, accurate data, and clear documentation.
Key Responsibilities:
- Oversee Salesforce administration, including case management, custom objects, fields, record types, page layouts, and validation controls.
- Build and maintain automation and customized workflows that support business operations.
- Maintain and troubleshoot integrations connecting Salesforce with other applications and data sources.
- Design reports and dashboards that give stakeholders visibility into performance and operational trends.
- Gather business requirements and coordinate system enhancements with internal teams and external consultants.
- Plan and perform testing to validate changes before implementation.
- Investigate user issues, document findings, and track corrective actions through completion.
- Maintain configuration records, process documentation, and user support resources.
- Evaluate platform updates and recommend features that improve efficiency and usability.
- Collaborate with data engineering and business leaders to support ongoing improvement initiatives.
Qualifications:
- At least two years of hands-on Salesforce administration experience.
- Strong experience developing workflows, configuring automation, and supporting integrations.
- Ability to independently manage platform priorities while collaborating across departments.
- Familiarity with relational databases, data integration tools, and data quality practices.
- Strong troubleshooting, analytical, organizational, and communication skills.
- Bachelor’s degree or equivalent relevant professional or technical experience.
- Salesforce Administrator or Advanced Administrator certification preferred.
- Apex programming experience preferred; familiarity with SQL, JavaScript, HTML, or Java is a plus.
- Banking or financial services experience is helpful.
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