Workers’ Compensation Coordinator
Anywhere
Category: Healthcare
Reference ID: 10071537
Shortcut: http://addisongroup.gosnaphop.com/13doKx
Title: Workers’ Compensation Coordinator
Location: Remote (Candidates must reside in: KS, NE, IL, IA, IN, or FL) - required
Compensation: $21 - $24 per hour depending on experience
Employment Type: Contract-to-Hire
Industry: Healthcare / Care Coordination
Work Schedule: Monday-Friday, 8:00 AM-4:30 PM CST
Benefits: This position is eligible for medical, dental, vision, and 401(k) benefits.
Addison Group is hiring a Workers’ Compensation Coordinator on behalf of our client, a healthcare organization seeking additional support for its growing patient coordination team. This role is responsible for guiding patients through the workers’ compensation process while ensuring accurate documentation, timely communication, and compliance with required procedures.
Job Description
The Workers’ Compensation Coordinator acts as a central point of contact for patients, insurers, and care teams involved in work-related injury cases. This position combines administrative coordination, insurance verification, and patient support to ensure a smooth and efficient experience from initial referral through treatment.
Key Responsibilities
- Coordinate and secure necessary authorizations or referrals for workers’ compensation-related care
- Gather complete claim details, including insurance carrier information, claim numbers, and key contact points such as adjusters and case managers
- Obtain prior medical records, imaging, and supporting documentation before patient appointments when applicable
- Assist in collecting information for motor vehicle accident or third-party liability cases as needed
- Partner with clinical teams to ensure seamless scheduling and care coordination
- Arrange interpreter or language services when required for patient visits
- Respond promptly to requests from adjusters, employers, and case managers regarding patient status or documentation
- Maintain compliance with privacy standards and protect patient information at all times
- Manage assigned work queues and ensure tasks are completed within expected timelines
- Escalate patient concerns or service issues to leadership as appropriate
- Participate in team meetings, training sessions, and process improvement initiatives
Qualifications
- At least 1 year of experience working with workers’ compensation cases (care coordination or intake-focused; not strictly A/R) required
- Familiarity with occupational health or similar environments is a strong plus
- Understanding of authorization and referral processes within healthcare required
- Experience communicating with patients, case managers, adjusters, and clinical teams required
- Ability to handle a fast-paced workload while maintaining strong attention to detail
- Comfortable navigating electronic health record systems (Cerner experience preferred)
- Reliable, self-motivated, and able to work independently in a remote setting
Work Environment & Requirements
- Fully remote position (must reside in one of the approved states listed above)
- Company-provided equipment
- Dedicated home workspace and stable high-speed internet required (no mobile hotspots)
Perks
- Opportunity to work remotely with a collaborative team
- Supportive leadership and structured onboarding
- Stable contract-to-hire opportunity with long-term potential
- Exposure to a growing healthcare organization
Additional Details
- Training: Provided, with expectation of independent work following onboarding
Addison Group is an Equal Opportunity Employer.
Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or veteran status, in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities upon request.
#HC2
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