Customer Service Liason
Salt Lake City Metro Area, Utah
Category: Administrative
Reference ID: 10071554
Shortcut: http://addisongroup.gosnaphop.com/NdVsom
Job Title: Customer Service Liaison
Location: Salt Lake City, UT
Compensation: $19-$25/hr
Benefits: This position is eligible for medical, dental, vision, and 401(k).
Job Description:
Provide excellent customer service by communicating with customers and internal sales teams while managing every aspect of the customer order lifecycle. This role supports assigned sales representatives and acts as a liaison between customers, sales, and operations to ensure timely and accurate order fulfillment.
Key Responsibilities:
- Receive and process customer orders, coordinate purchase order details, and enter orders into the ERP system
- Answer incoming customer calls and respond to inquiries related to pricing, order status, shipments, tracking, credits, scheduling, cancellations, adjustments, quotes, and warehousing
- Prepare and review open order reports with sales representatives and customers on a recurring basis
- Maintain and manage customer contracts, including product releases and coordination with product managers and sales
- Arrange freight and secure rates through a TMS, collaborating with customers on shipment logistics
- Support sales with new customer leads and ongoing account needs
- Assist assigned sales representatives to ensure customer satisfaction
- Occasionally assist warehouse staff with labeling or related tasks as needed
- Perform additional duties as assigned by the Customer Service Manager
Qualifications:
- 3+ years of customer service experience in a product-based environment
- Full-cycle CSR experience with order entry
- Manufacturing or distribution industry background strongly preferred
- High school diploma required; associate’s or bachelor’s degree preferred
- Advanced proficiency in Microsoft Word and Excel
- Experience working within an ERP system
- Strong math skills, including use of decimals and units of measure
- Ability to multitask, problem-solve, and work efficiently in a fast-paced environment
- Professional, confident customer service presence
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
#AdminNational
-
Patient Access Specialist - Turtle Lake
Turtle Lake, ND
Job Description The Patient Access Specialist is responsible for supporting the patient intake and registration process within a healthcare organization. This role serves as a primary point of contact for patients and helps ensure accurate scheduling, ...
Recommended
-
Customer Service Liaison
Carol Stream, IL
Job Title: Customer Service Liaison Location (city, state): Carol Stream, IL (100% on-site) Industry: Food / Consumer Goods Pay: $20.00 -$22.00 / Hour (based on experience) Benefits: This position is eligible for medical, dental, vision, and 401(k). Ab...
Recommended
-
Customer Experience Coordinator
Lake Forest, CA
Job Title: Customer Experience Coordinator Location (city, state): Foothill Ranch, CA Industry: Manufacturing / Technology Compensation: $20 - $23 / hour Benefits: This position is eligible for medical, dental, vision, and 401(k). Work Schedule: Monday...
Recommended
-
Customer Service Specialist – Inside Sales Support
Elmhurst, IL
Job Title: Customer Service Specialist – Inside Sales Support Location (city, state): Elmhurst, IL (Hybrid – 3 days onsite, Wednesdays required) Industry: Manufacturing Pay: $55,000–$60,000 annually + potential year-end bonus based on company performan...
Recommended
-
Principal Data & Analytics Platform Lead
West Lake Hills, TX
Job Title: Principal Data & Analytics Platform Lead Location: Remote Compensation: $70 - $72 / hour depending on experience Benefits: This position is eligible for medical, dental, vision and 401k. Required Experience & Skills: Modern analytics archite...
Recommended
-
Customer Service Representative
Schaumburg, IL
Job Title: Customer Service Representative – Sales Support Location (city, state): Schaumburg, IL (Hybrid – Mon & Fri Remote | Tue–Thu In Office) Industry: Manufacturing Pay: $22–$24/hr (based on experience) Benefits: This position is eligible for medi...
Recommended
-
Business Intelligence Project Manager
West Lake Hills, TX
Title: Business Intelligence Project Manager Location: Remote Compensation: $48 - $51 / HR depending on experience Benefits: This position is eligible for Medical, Dental, Vision, and 401K benefits. Overview: My client is seeking a delivery-focused Pro...
Recommended
-
Account Management Representative
Naperville, IL
Job Title: Account Management Representative Location (city, state): Naperville, IL (hybrid 3 days) Industry: Manufacturing Pay: $75-80K based on experience Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: ...
Recommended
-
Customer Service Representative
Northbrook, IL
Job Title: Customer Service Representative Location (city, state): Northbrook, IL Hybrid – In-Office (Training onsite) Industry: Electrical & Electronic Manufacturing Pay: $24 – $26 / hour Benefits: This position is eligible for medical, dental, vision...
Recommended
-
Customer Service Representative
Aurora, CO
Job Title: Customer Service Representative Location: Aurora, CO Assignment Type: Temp-to-Hire (with strong potential for conversion) Industry: Manufacturing / Engineering Services Pay: $19.00 – $21.50 /hour Work schedule: Monday–Friday, 8:00 AM – 5:00 ...
Recommended
-
Customer Service Coordinator
Deer Park, IL
Job Title: Customer Service Coordinator Location (city, state): Deer Park, IL Industry: Medical Device Manufacturing Pay: $26-28/hr Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is partneri...
Recommended
-
Business Development Associate
Charlotte, NC
Addison Group - Business Development Associate Addison Group is one of the fastest growing private staffing firms in America that specializes in contract and direct hire staffing, as well as consulting services. We have made “Best of Staffing” lists fo...
Recommended
-
Identity & Access Management (IAM) Architect
West Lake Hills, TX
Job Title: Identity & Access Management (IAM) Architect Location: Remote, (Preference for Austin TX area candidates to work onsite 1 day/week) Compensation: $72.00 - $75.00 / Per hour depending on experience Benefits: This position is eligible for medi...
Recommended
-
Billing Specialist
Tacoma Metro Area, Washington
Job Title: Billing Specialist Location (city, state): Hybrid in Gig Harbor, WA Compensation: $25 - $35 / hour Benefits: This position is eligible for medical, dental, vision, and 401(k). Qualifications: 2+ Years of Billing Experience- preferably dealin...
Recommended
-
Operations-Inside Sales Administrator
Tulsa, OK
Job Title: Operations/Inside Sales Administrator Location: Tulsa, OK Work Schedule: M-F, 8 – 5 Type of Employment: Direct Hire Compensation: $50k-70k Industry: Manufacturing Benefits: Full Package Job Description: Addison Group is hiring on behalf of o...
Recommended
-
Sales Assistant
Humble, TX
Position Title: Sales Assistant Location: Humble, TX Assignment Type: 3-month contract with potential for contract-to-hire Compensation: $22 - $24 / Hour Work Schedule: Monday–Friday, 8-5PM Benefits: This position is eligible for medical, dental, visio...
Recommended
-
Client Account Manager
Elk Grove Village, IL
Job Title: Project Manager / Account Manager Location (city, state): Hybrid Industry: Manufacturing Pay: $70,000–$95,000 annually (depending on experience) Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: A...
Recommended
-
Customer Service Representative
Waco, TX
Job Title: Customer Service Representative Location: Waco, TX Work Schedule: M-F, 7:30 – 4:30 Type of Employment: Contract Compensation: $17 - $18.50 / Hour Industry: Professional Service Benefits: This position is eligible for medical, dental, vision,...
Recommended
-
Customer Service Clerk
Illinois
Job Title: Customer Service Clerk Location: Calumet City, IL Industry: Nonprofit / Cemetery Services Compensation: $45000 – $52000 / Year Work Schedule: Monday–Friday 8:15 AM–4:00 PM, Saturdays 9:00 AM–1:00 PM (6-day work week, onsite – 40hrs) Benefits...
Recommended
-
Customer Service Clerk
Illinois
Job Title: Customer Service Clerk Location: Worth, IL Industry: Nonprofit / Cemetery Services Compensation: $45,000 – $52,000 annually Work Schedule: Monday–Friday 8:15 AM–4:00 PM, Saturdays 9:00 AM–1:00 PM (6-day work week, onsite – 40hrs) Benefits: T...
Recommended
-
Engineering Support & Customer Success Analyst (Remote, MUST be in USA)
Anywhere
Position: Engineering Support & Customer Success Analyst Location: 100% Remote – Mainland-USA based candidates ONLY (working EST) Length: 3+ months contract to hire Target Pay Range: $25.00 / Hourly W2 (Benefits eligible after 60 days) Benefits: This p...
Recommended
-
Administrative Assistant
Dallas Metro Area, Texas
Job Title: Administrative Assistant Location: Dallas, TX Work Schedule: Monday – Friday, 8:00 AM – 5:00 PM Type of Employment: 6-Month Contract Compensation: $22.00 - $24.00 / Hourly Industry: Administrative Support Benefits: This position may be eligi...
Recommended
-
Customer Service Field Representative
Tampa, FL
Job Title: Customer Service Field Representative Location (city, state): Tampa, FL Industry: Property Management / Residential Services Compensation: $16 - $22 / hr Work Schedule: Monday-Friday About Our Client: Our client is partnering with Addison Gr...
Recommended
-
Dispatcher
Oklahoma City, OK
Job Title: Dispatcher Location: Oklahoma City, OK Industry: Customer Operations Pay: $18-$20/hr Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is partnering with our client to hire a Dispatc...
Recommended
-
Customer Service Representative
Oklahoma City, OK
Job Title: Customer Service Representative Location: Oklahoma City, OK Industry: Financial Services Pay: $17.50 – $18.50 per hour Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is partnering...
Recommended
-
Customer Service Representative
Dallas Metro Area, Texas
Job Title: Customer Service Representative Location: Addison, TX (75001) 100% onsite Industry: Customer Service / Call Center Pay: $17.00 - $17.50 / Hourly Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: O...
Recommended
-
Inside Sales Representative
Frederick, MD
Job Title: Inside Sales Representative Industry: Financial Services / Insurance Location (City, State): Frederick, MD Assignment Type: Direct Hire Pay: $40,000 base salary + uncapped commission (OTE typically $70,000–$90,000) Work Schedule: Monday–Frid...
Recommended
-
Planning and Logistics Manager
San Francisco, CA
Job Title: Planning & Logistics Manager Industry: Manufacturing / Supply Chain Location (city, state): San Francisco, CA Compensation: $140,000 – $160,000 (depending on experience) Benefits: This position is eligible for medical, dental, vision, and 40...
Recommended
-
Customer Service Representative
Virginia
Job Title: Customer Service Representative Industry: Real Estate / Call Center / Home Services Location: Alexandria, VA (100% on site) Assignment Type: Contract (~6 months) Pay: $18-22/hour (commensurate with experience) Work Schedule: Monday–Friday | ...
Recommended
-
International Logistics Specialist
Northbrook, IL
Job Title: International Logistics Specialist Location (City, State): Hybrid (3 days onsite / 2 days remote) Industry: Manufacturing Pay: $27 – $32 / hour (based on experience) Benefits: This position is eligible for medical, dental, vision, and 401(k)...
Recommended