Customer Service Representative

Aurora, CO


Apply Save

Type: Contract-to-Hire

Category: Administrative

Reference ID: 10055935

Shortcut: http://addisongroup.gosnaphop.com/GYyjtn


Job Title: Customer Service Representative

Location: Aurora, CO

Assignment Type: Temp-to-Hire (with strong potential for conversion)

Industry: Manufacturing / Engineering Services

Pay: $19.00 – $21.50 /hour

Work schedule: Monday–Friday, 8:00 AM – 5:00 PM

Benefits: This position is eligible for medical, dental, vision, and 401(k).


About Our Client:

Addison Group is partnering with a well-established company in the Aurora area that is seeking a driven and detail-oriented Customer Service Representative. This is a great opportunity for someone who is passionate about delivering excellent service and looking to grow in a fast-paced, team-oriented environment.


Job Description:

The Customer Service Representative will play a key role in supporting internal and external customers by managing order processing, tracking shipments, and collaborating with vendors and departments to ensure smooth operations. This is a fully onsite role with long-term potential and early conversion opportunities.


Key Responsibilities:

  • Accurately enter and manage customer orders
  • Initiate welcome calls/emails to set expectations and confirm order details
  • Monitor order progress and proactively communicate updates to customers
  • Work with vendors to manage component sourcing, pricing, and delivery timelines
  • Handle part substitutions and address any issues that arise with product availability
  • Act as a liaison between departments to ensure timely and accurate fulfillment
  • Follow up with customers post-shipment to ensure satisfaction
  • Support the team with general administrative and customer support tasks
  • Maintain organized records and documentation throughout the order process

Qualifications:

  • 1+ year of customer service experience
  • Excellent communication and customer service skills
  • Strong attention to detail and ability to manage multiple tasks
  • Comfortable working in a fast-paced, high-volume setting

Additional Details:

  • Work Setting: 100% onsite



Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request. 

  

#Admin1

  • Service Coordinator

    Aurora, CO

    Job Title: Service Coordinator Location: Aurora, Colorado Industry: Mechanical Services / Construction Services Pay: $25 - $32/hour Benefits: This role is eligible for Medical, Dental, Vision and 401k. About Our Client: Addison Group is partnering with...

    Recommended

  • Bilingual Order Management Specialist

    Denver Metro Area, Colorado

    Job Title: Bilingual Order Management Specialist Location: Centennial, CO Industry: Manufacturing Pay: $23-$28/hr Benefits: Eligible for Medical, Dental, Vision, 401K 3+ Month Contract About Our Client: Addison Group is partnering with our client, a we...

    Recommended

  • Customer Success Manager

    Centennial, CO

    Job Title: Customer Success Manager Location: Centennial, CO Industry: Manufacturing Pay: $83,000 - $117,000 annually Benefits: Eligible for Medical, Dental, Vision, 401K About Our Client: Addison Group is partnering with a well-established manufacturi...

    Recommended

  • Inside Sales Manager

    Rockwall, TX

    Job Title: Inside Sales Manager Location (City, State): Rockwall, TX Work Schedule: Monday – Friday, 8:00 AM – 5:00 PM Type of Employment: Direct Hire Compensation: $100,000 – $120,000 annually, plus bonus opportunity Industry: Manufacturing Benefits: ...

    Recommended

  • Inside Sales Account Manager

    Rockwall, TX

    Job Title: Inside Sales Account Manager Location (City, State): Rockwall, TX Work Schedule: Monday - Friday, 8:00-5:00 CST Type of Employment: Direct Hire Salary: $50,000 - $65,000 / year Industry: Manufacturing Benefits: This position is eligible for ...

    Recommended

  • Product Support Specialist

    Allen, TX

    Job Title: Product Support Specialist Location (City, State): Allen, TX Work Schedule: Monday – Friday | 8:00 AM – 5:00 PM Type of Employment: Direct Hire Compensation: $22.00 - $25.00 / hour Industry: Manufacturing / Building Materials Benefits: This ...

    Recommended

  • Administrative Assistant

    Dallas, TX

    Job Title: Administrative Assistant Location: Dallas, TX Schedule: Monday–Friday | 8:00–4:00 or 8:30–4:30 (flexibility for occasional after-hours events required) Employment Type: Contract-to-Hire Pay Rate: $36.00–$43.00 per hour Industry: Education Be...

    Recommended

  • International Logistics Specialist

    Northbrook, IL

    Job Title: International Logistics Specialist Location (City, State): Hybrid (3 days onsite / 2 days remote) Industry: Manufacturing Pay: $27 – $32 / hour (based on experience) Benefits: This position is eligible for medical, dental, vision, and 401(k)...

    Recommended

  • Litigation Legal Assistant

    Dallas, TX

    Job Title: Litigation Legal Assistant Location: Dallas, TX Work Schedule: Monday – Friday | 9:00 AM – 6:00 PM Type of Employment: Direct Hire Compensation: $85,000 – $95,000 annually Benefits: This position is eligible for a competitive benefits packag...

    Recommended

  • Administrative Support Specialist

    Oklahoma City, OK

    Job Title: Administrative Support Specialist Location: Oklahoma City, OK Industry: Office / Professional Services Pay: $17 - $19 / Hour Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is part...

    Recommended

  • Financial Member Services Representative

    Washington, DC

    Job Title: Member Services Representative Industry: Banking / Financial Services Location (city, state): Washington, DC Assignment Type: Contract-to-Hire Pay: $21.00 – $23.00 / hour (depending on experience) Work Schedule: Monday–Friday, standard busin...

    Recommended

  • Customer Experience Coordinator

    Lake Forest, CA

    Job Title: Customer Experience Coordinator Location (city, state): Foothill Ranch, CA Industry: Manufacturing / Technology Compensation: $20 - $23 / hour Benefits: This position is eligible for medical, dental, vision, and 401(k). Work Schedule: Monday...

    Recommended

  • Customer Service Representative

    Waco, TX

    Job Title: Customer Service Representative Location: Waco, TX Work Schedule: M-F, 7:30 – 4:30 Type of Employment: Contract Compensation: $17 - $18.50 / Hour Industry: Professional Service Benefits: This position is eligible for medical, dental, vision ...

    Recommended

  • Customer Service Representative

    Dallas Metro Area, Texas

    Job Title: Customer Service Representative Location: Addison, TX (75001) 100% onsite Industry: Customer Service / Call Center Pay: $17.00 - $17.50 / Hourly Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: O...

    Recommended

  • Customer Service Liason

    Salt Lake City Metro Area, Utah

    Job Title: Customer Service Liaison Location: Salt Lake City, UT Compensation: $19-$25/hr Benefits: This position is eligible for medical, dental, vision, and 401(k). Job Description: Provide excellent customer service by communicating with customers a...

    Recommended

  • Operations-Inside Sales Administrator

    Tulsa, OK

    Job Title: Operations/Inside Sales Administrator Location: Tulsa, OK Work Schedule: M-F, 8 – 5 Type of Employment: Direct Hire Compensation: $50k-70k Industry: Manufacturing Benefits: Full Package Job Description: Addison Group is hiring on behalf of o...

    Recommended

  • AR Specialist

    Washington, DC

    AR Specialist Type: Contract-to-Hire Location: Gaithersburg, MD Schedule: Fully Onsite Compensation: $20-25hr/ $50-55k upon conversion Hours: 7AM-4PM Start Date: Upon completion of background check Benefits: This position is eligible for medical, denta...

    Recommended

  • Billing Specialist

    Sugar Land, TX

    Job Title: Billing Specialist Location: Sugar Land, TX Compensation: $25.00 – $26.00 / hour Benefits: This position may be eligible for medical, dental, vision, and 401(k). Job Summary We are seeking a detail-oriented Billing Specialist to join our tea...

    Recommended

  • Bilingual (English-Spanish) Customer Service Representative

    McLean, VA

    Job Title: Bilngual (English/Spanish) Customer Service Representative Industry: Consumer Services / Dispute Resolution Location (city, state): McLean, VA Assignment Type: Contract-to-Hire | Long-term contract assignment Pay: $25.00–$26.00/hour Work Sch...

    Recommended

  • Billing Clerk

    Chicago, IL

    Job Title: Billing Clerk Compensation: $23- $25 / Hour Benefits: This position is eligible for medical, dental Position Summary: We are seeking a detail-oriented and adaptable Accounts Payable / Billing Specialist to join our fast-paced office environm...

    Recommended

  • Receptionist

    District of Columbia

    Job Title: Receptionist Industry: Administrative / Customer Service / Office Operations Location: Washington, DC (Onsite) Assignment Type: Contract (2–4 months) Pay: $18–$21/hour (commensurate with experience) Work Schedule: Monday–Friday | Standard bu...

    Recommended

  • Patient Access Specialist - Kerney

    Kearney, NE

    Medical Customer Service Representative Location: Onsite in Kearney, NE Schedule: Various shifts available Pay: $17-$24 per hour (dependent on experience) Benefits: This position is eligible for medical, dental, vision, and 401(k). Job Description The ...

    Recommended

  • Patient Access Specialist - Silverdale

    Silverdale, WA

    Medical Customer Service Representative Location: Onsite in Silverdale, WA Schedule: Various shifts available Pay: $17-$24 per hour (dependent on experience) Benefits: This position is eligible for medical, dental, vision, and 401(k). Job Description T...

    Recommended

  • Medical Customer Service Representative

    Dickinson, ND

    Medical Customer Service Representative Location: Dickinson, ND Schedule: Various shifts available Pay: $17-$24 per hour (dependent on experience) Benefits: This position is eligible for medical, dental, vision, and 401(k). Job Description The Patient ...

    Recommended

  • Data Center Facilities Manager

    Chantilly, VA

    Facility Manager – Data Center Operations Position Summary We are seeking an experienced Facility Manager to oversee the operation, maintenance, and reliability of a mission-critical data center facility and campus environment. This role is responsible...

    Recommended

  • Receptionist and Sales Administrative Assistant

    Houston Metro Area, Texas

    Job Title: Receptionist/Sales Administrative Assistant Location: Houston, TX Pay: $24 -$26 / Hour Hours: 8:00-5:00-100% in the office Benefits: This position is eligible for medical, dental, vision, and 401(k). Our client is seeking a detail-oriented S...

    Recommended

  • Audit & Collections Analyst – Entry Level

    Washington, DC

    Audit & Collections Analyst – Entry Level Type: Contract to Hire Pay: $20 – $25 / hour (conversion up to $60k) Location: Rockville, MD (On-site 5 days/week; 2 WFH days after conversion) Hours: 8:00 AM – 5:00 PM Benefits: This position is eligible for m...

    Recommended

  • Medical Customer Service Representative

    Williston, ND

    Job Title: Medical Customer Service Representative Location: Williston, ND Schedule: Various daytime shifts available Pay: $17 - $24 per hour (dependent on experience) Benefits: This position is eligible for medical, dental, vision, and 401(k). Job Des...

    Recommended

  • Administrative Assistant

    Dallas Metro Area, Texas

    Job Title: Administrative Assistant Location: Dallas, TX Work Schedule: Monday – Friday, 8:00 AM – 5:00 PM Type of Employment: 6-Month Contract Compensation: $22.00 - $24.00 / Hourly Industry: Administrative Support Benefits: This position may be eligi...

    Recommended

  • Administrative Assistant

    Fort Worth, TX

    Job Title: Administrative Assistant Location: Fort Worth, TX Work Schedule: Monday to Friday, 8:00 AM to 5:00 PM (Onsite) Type of Employment: Contract to Hire Compensation: $25 to $30 / Hour Industry: Professional Services Benefits: This position is el...

    Recommended