Customer Service Representative
Virginia
Category: Administrative
Reference ID: 10069239
Shortcut: http://addisongroup.gosnaphop.com/cW99dE
Job Title: Customer Service Representative
Industry: Real Estate / Call Center / Home Services
Location: Alexandria, VA (100% on site)
Assignment Type: Contract (~6 months)
Pay: $18-22/hour (commensurate with experience)
Work Schedule: Monday–Friday | Standard business hours | Full-time
Benefits: This position is eligible for medical, dental, vision, and 401(k).
About Our Client:
Addison Group is partnering with a property management company seeking a dedicated Customer Service Representative to support their customer service team. The organization is committed to delivering excellent customer experiences and maintaining efficient operations.
Job Description:
The Customer Service Representative will handle a high volume of calls, providing professional support to customers. This role includes resolving issues, processing orders, and maintaining accurate customer records while delivering a high standard of service.
Key Responsibilities:
- Respond to customer inquiries and resolve complaints professionally.
- Research and implement solutions for customer issues; escalate as necessary.
- Accurately process customer orders and payments, ensuring timely fulfillment.
- Conduct outbound calls and upsell products, meeting assigned sales targets.
- Gather customer insights and maintain accurate customer data.
- Make follow-up calls to ensure satisfaction and report recurring issues to management.
Qualifications:
- 1-2+ year of experience in a high-volume call center environment required.
- Proficiency in Microsoft Office Suite, Phone Line systems, and CRM systems.
- Strong verbal and written communication skills.
- Ability to remain focused, collaborative, and customer oriented.
- Bachelor’s degree preferred, experience can compensate.
Perks:
- Gain experience with a dynamic call center setting.
- Further customer service and sales skills in a collaborative environment.
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
-
Customer Service Representative
Austin, TX
Job Title: Customer Service Representative Industry: Customer Support / Call Center Location (City, State): Austin, TX (Onsite) Compensation: $18 – $20 per hour Benefits: This position is eligible for medical, dental, vision, and 401(k). Work Schedule:...
Recommended
-
Customer Service Representative
Dallas Metro Area, Texas
Job Title: Customer Service Representative Location: Addison, TX (75001) 100% onsite Industry: Customer Service / Call Center Pay: $17.00 - $17.50 / Hourly Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: O...
Recommended
-
Call Center Agent
Palatine, IL
Job Title: Call Center Agent Location: Palatine, IL Industry: Logistics & Supply Chain Pay: $20-$21/hour (based on experience) Hours: Tuesday-Saturday | 7am-3:30pm OR 11:30am-8pm Benefits: This position is eligible for medical, dental, vision, and 401(...
Recommended
-
Customer Service Representative
Aurora, CO
Job Title: Customer Service Representative Location: Aurora, CO Assignment Type: Temp-to-Hire (with strong potential for conversion) Industry: Manufacturing / Engineering Services Pay: $19.00 – $21.50 /hour Work schedule: Monday–Friday, 8:00 AM – 5:00 ...
Recommended
-
Bilingual Call Center Representative
Tysons, VA
Job Title: Dispute Resolution Specialist I (Bilingual English/Spanish) Industry: Call Center/Non-profit Location (city, state): McLean, VA (Hybrid role after training) Assignment Type: Contract-to-Hire (long-term contract with potential for conversion)...
Recommended
-
Medical Scheduler
Dallas, TX
Job Title: Medical Scheduler Location (city, state): Dallas, TX Industry: Healthcare / Medical Office Administration Pay: $18–$20 per hour (based on experience) Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Clie...
Recommended
-
Operations-Inside Sales Administrator
Tulsa, OK
Job Title: Operations/Inside Sales Administrator Location: Tulsa, OK Work Schedule: M-F, 8 – 5 Type of Employment: Direct Hire Compensation: $50k-70k Industry: Manufacturing Benefits: Full Package Job Description: Addison Group is hiring on behalf of o...
Recommended
-
Customer Service Manager
Irving, TX
Job Title: Customer Service Manager Location (City, State): Dallas, TX Work Schedule: M – F, 10:30 am – 7 pm Type of Employment: Direct Hire Compensation: $85,000 - $100,000 Industry: Professional Services Benefits: This position is eligible for a comp...
Recommended
-
Customer Service Representative
Virginia
Job Title: Customer Service Representative Industry: Healthcare / Nonprofit Location (City, State): Remote (United States) Assignment Type: Long-term Contract Pay: $20/hour Work Schedule: Monday – Friday, 9:00 AM – 5:30 PM Benefits: This position is el...
Recommended
-
Bilingual (English-Spanish) Customer Service Representative
McLean, VA
Job Title: Bilngual (English/Spanish) Customer Service Representative Industry: Consumer Services / Dispute Resolution Location (city, state): McLean, VA Assignment Type: Contract-to-Hire | Long-term contract assignment Pay: $25.00–$26.00/hour Work Sch...
Recommended
-
Customer Service Representative
Waco, TX
Job Title: Customer Service Representative Location: Waco, TX Work Schedule: M-F, 7:30 – 4:30 Type of Employment: Contract Compensation: $17 - $18.50 / Hour Industry: Professional Service Benefits: This position is eligible for medical, dental, vision ...
Recommended
-
Customer Service Liaison
Carol Stream, IL
Job Title: Customer Service Liaison Location (city, state): Carol Stream, IL (100% on-site) Industry: Food / Consumer Goods Pay: $20.00 -$22.00 / Hour (based on experience) Benefits: This position is eligible for medical, dental, vision, and 401(k). Ab...
Recommended
-
Assistant Property Manager
Plano, TX
Job Title: Assistant Property Manager Location: Plano, TX Work Schedule: Monday – Friday, standard business hours Type of Employment: Direct Hire Compensation: $65000 – $75000 / Year Industry: Commercial Real Estate / Property Management Benefits: This...
Recommended
-
Medical Call Center Specialist
Bethesda, MD
Job Title: Call Center Specialist (Medical Call Center) Location (city, state): Bethesda, MD Onsite for training (no more than 1 week) Fully remote aside from any onsite all-hands meetings Must reside within the DMV area for onsite meetings as needed I...
Recommended
-
Legal Assistant
Nashville, TN
Job Title: Legal Assistant Location (city, state): Nashville, TN Industry: Legal / Professional Services Pay: $65,000 - $80,000 annually (depending on experience) About Our Client: Addison Group is partnering with our client, a highly respected profess...
Recommended
-
Front Office Specialist
Atlanta, GA
Title: Front Office Specialist Location: Atlanta, GA Compensation: $18.00 – $19.00 per hour (up to $20.00 with relevant specialty experience) Benefits: This position may be eligible for medical, dental, vision, PTO, 401(k), and HSA benefits upon hire. ...
Recommended
-
Administrative Assistant
Oklahoma City, OK
Job Title: Administrative Assistant Location: Oklahoma City, OK Industry: Professional Services Pay: $20.00 - $22.00/hour Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is partnering with ou...
Recommended
-
Case Manager
Frederick, MD
Job Title: New Business Case Manager Industry: Life Insurance Location (city, state): Frederick, MD (Hybrid) Assignment Type: Direct Hire Pay: $55,000 – $62,000 annually Work Schedule: Full-time, Monday–Friday, standard business hours (Hybrid: 2 days r...
Recommended
-
Customer Service Representative
McLean, VA
Job Title: Customer Service Representative Industry: Nonprofit / Consumer Services / Dispute Resolution Location: McLean, VA Assignment Type: Contract-to-Hire | Long-term contract with potential for permanent conversion after training completion Pay: $...
Recommended
-
Billing Specialist
Sugar Land, TX
Job Title: Billing Specialist Location: Sugar Land, TX Compensation: $25.00 – $26.00 / hour Benefits: This position may be eligible for medical, dental, vision, and 401(k). Job Summary We are seeking a detail-oriented Billing Specialist to join our tea...
Recommended
-
Project Manager
Austin, TX
Job Title: Project Manager Location: Austin, TX Industry: Furniture & Design Pay: $70,000 - $75,000 annually Benefits: This position is eligible for medical, dental, vision, and 401K. About Our Client Addison Group is partnering with a growing company ...
Recommended
-
Customer Success Manager
Centennial, CO
Job Title: Customer Success Manager Location: Centennial, CO Industry: Manufacturing Pay: $83,000 - $117,000 annually Benefits: Eligible for Medical, Dental, Vision, 401K About Our Client: Addison Group is partnering with a well-established manufacturi...
Recommended
-
Service Coordinator
Aurora, CO
Job Title: Service Coordinator Location: Aurora, Colorado Industry: Mechanical Services / Construction Services Pay: $25 - $32/hour Benefits: This role is eligible for Medical, Dental, Vision and 401k. About Our Client: Addison Group is partnering with...
Recommended
-
Inside Sales Representative
Frederick, MD
Job Title: Inside Sales Representative Industry: Financial Services / Insurance Location (City, State): Frederick, MD Assignment Type: Direct Hire Pay: $40,000 base salary + uncapped commission (OTE typically $70,000–$90,000) Work Schedule: Monday–Frid...
Recommended
-
Accounts Payable Specialist
King of Prussia, PA
Title: Accounts Payable Specialist Employment Type: Contract to Hire Location: Wayne, PA Pay: $25.00/hr Benefits: This position is eligible for health, dental, vision, insurance, and 401(K). Position Summary: Our Client is seeking a detail-oriented and...
Recommended
-
Inside Sales Account Manager
Rockwall, TX
Job Title: Inside Sales Account Manager Location (City, State): Rockwall, TX Work Schedule: Monday - Friday, 8:00-5:00 CST Type of Employment: Direct Hire Salary: $50,000 - $65,000 / year Industry: Manufacturing Benefits: This position is eligible for ...
Recommended
-
Collections Specialist
Phoenix, AZ
Job Title: B2B Collections Administrator Location (city, state): Phoenix, AZ 85040 Compensation: $21 - $27 / hour Benefits: This position is eligible for medical, dental, vision, and 401(k). Qualifications: 2+ years of B2B customer service experience S...
Recommended
-
Medical Receptionist
Scottsdale, AZ
Job Title: Medical Receptionist Location (City, State): Scottsdale, AZ Industry: Healthcare Pay: $20 - $21 / hour Schedule: Monday-Thursday, 7:15 AM-4:30 PM; Friday, 7:15 AM-12:00 PM Benefits: Medical, dental, and vision benefits available through Addi...
Recommended
-
Landscape Account Manager
Nashville, TN
Job Title: Account Manager Location (city, state): Nashville, TN Industry: Landscaping / Commercial Services Pay: $60,000 - $75,000 About Our Client: Addison Group is hiring on behalf of our client, a leading commercial landscaping services company tha...
Recommended
-
Landscape Account Manager
Hamilton Township, NJ
Job Title: Landscape Account Manager Location (city, state): Hamilton, NJ Industry: Landscaping / Commercial Services Pay: $60,000 - $70,000 About Our Client: Addison Group is hiring on behalf of our client, a leading commercial landscaping services co...
Recommended