Front Desk Receptionist
Colorado Springs, CO
Category: Healthcare
Reference ID: 10070540
Shortcut: http://addisongroup.gosnaphop.com/3jASDZ
Job Title: Front Desk Receptionist (Healthcare – Contract)
Location: Colorado Springs, CO
Industry: Healthcare
Pay: $19 – $22 / hour
Benefits: This role is eligible for medical, dental, vision, and 401(k).
About Our Client:
Addison Group is working with a well-established healthcare provider to identify a Front Desk Receptionist to support their team during a temporary leave. This organization is known for delivering high-quality patient care and maintaining a collaborative, patient-focused environment.
Job Description:
This position serves as the first point of contact for patients and plays a key role in ensuring smooth front office operations. The ideal candidate will provide excellent customer service while managing administrative and patient-facing responsibilities in a busy clinical setting.
Key Responsibilities:
- Greet and assist patients upon arrival, ensuring a welcoming experience
- Manage incoming calls, direct inquiries, and relay messages appropriately
- Accurately input and maintain patient data within the electronic records system
- Complete patient check-in processes, including verifying insurance and personal information
- Collect and process patient payments, including co-pays and outstanding balances
- Schedule and coordinate appointments while providing necessary visit instructions
- Address patient questions related to appointments, billing, and services
- Maintain daily financial logs and ensure accuracy in transactions
- Perform general administrative duties such as scanning, filing, and documentation
- Support office opening and closing procedures
- Uphold confidentiality and compliance with healthcare regulations
Qualifications:
- Previous front desk or receptionist experience in a healthcare environment required
- Experience with scheduling, patient registration, and payment collection
- Familiarity with EMR systems; EPIC experience strongly preferred
- Strong communication and interpersonal skills
- Highly organized with the ability to multitask effectively
Additional Details:
- Schedule: Monday–Friday, 7:30 AM – 4:30 PM
- Assignment Type: Contract (approximately 2 months)
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
#HC4
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