IT Support Specialist (onsite in Chantilly, VA)
Chantilly, VA
Category: Information Technology
Reference ID: 10078952
Shortcut: http://addisongroup.gosnaphop.com/b11Prk
Position: IT Support Specialist
Location: Chantilly, VA (onsite)
Work Schedule: Monday – Friday (5 Days on Site)
Assignment Type: Direct Hire
Salary Range: $70,000 - $80,000 / Annually
Benefits: This position may be eligible for medical, dental, vision, and 401(k).
Work Authorization: Must be authorized to work in the United States. Position is not eligible for sponsorship.
Our client is seeking an IT Support Specialist I position on the Technology Team in Chantilly, VA. The IT Support Specialist role involves providing end-user desktop support both remotely and in-person, handling Tier (1-2) support tickets, and working on technology implementation projects.
Key Duties:
- Create, review and triage support Tier (1-2) tickets on a timely basis.
- Project work related to the implementation of new technology tools.
- Provide end-user desktop support via remote support tools or in person visits.
- Provide excellent customer service by communicating professionally and effectively with users to understand their issues, provide updates on ticket status, and verify their concerns are addressed promptly.
- Install and configure new computers, monitors, and printers.
- Assist with system administration tasks, including server upgrades, updates, patches, deployments, architecture review / design and general best practices.
- Create clear, concise process and system diagrams and other supporting documentation.
- Coordinate with vendors to execute software and firmware upgrades.
- Attend meetings as required and provides regular and accurate status information to project participants/department leadership -follow management guidance and adherence to policies.
- Assist with other projects and tasks as required.
- Identify issues requiring escalated support and route to the appropriate team or leadership.
- Identify recurring or unique issues, develop solutions, and verify successful implementation.
- Document and/or update documentation for identified issues, solutions, and procedures.
- Train and/or mentor junior team members. Share knowledge and best practices.
- Actively participate in team meetings and feedback sessions.
Qualification Requirements:
General to perform this job successfully, an individual must be able to perform each key duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform
the essential functions.
Education and Experience:
- 8 + years of technical experience working with hardware/software
- Bachelor’s degree or equivalent Experience
- Experience working in windows and virtualized environments
- Ability to utilize an ITSM system for change and incident management
- Microsoft training and related certifications are a plus
- Strong interpersonal, organizational and customer service skills
- Ability to work flexible/extended hours when requested or participate in an on-call schedule
- Able to work both independently and effectively with remote team members as necessary
Physical Demands:
The following physical demands are representative of those that must be met to successfully perform the essential functions of this job:
- Periodic physical effort, including standing, is required during a regular work shift of at least eight hours per day.
- Employee must be able to periodically stand for extended periods of time, and to stoop, bend, and crouch as required to perform Key Duties.
- Lifting and transporting of moderately heavy objects (40 lbs).
- Drive to locations to assist users or deploy systems as needed.
Work Environment:
The work environment characteristics described below are representative of those that will be encounters while performing the essential functions of this job.
- Work is performed predominately indoors, although periodic visits to construction sites or asphalt manufacturing facilities will be required.
- Noise level in the office work environment is normal.
- Demonstrates Safety 1st It is important for members of our team to be actively involved in their own safety, while being considerate of fellow employees.
- Assess work environment for possible hazards and makes sure training is adequate to the task.
- Has proper personal protective equipment and tools, uses them appropriately for the given task.
- Speaks up if seeing an unsafe act
- Identifies and turns in near miss reports
- Asks for help, when needed, to perform tasks safely.
- Considers if there is a safer way to perform work and communicates.
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
IND 005-010
-
IT Support Specialist (onsite in Chantilly, VA)
Chantilly, VA
Position: IT Support Specialist Location: Chantilly, VA (onsite) Work Schedule: Monday – Friday (5 Days on Site) Assignment Type: Direct Hire Salary Range: $70,000 - $80,000 / Annually Benefits: This position may be eligible for medical, dental, vision...
Recommended
-
Building Engineer
Chantilly, VA
Role: Building Engineer Location: Chantilly, VA Pay Rate Range: $38 - $47 / Hour DOE Internal Job ID: 10081396 Benefits: This position is eligible for medical, dental, vision, and 401(k) Are you looking for a growth opportunity for a reputable company ...
Recommended
-
Payroll Manager
Chantilly, VA
Position Title: Payroll Manager Location: Chantilly, VA (Hybrid – 3 days onsite) Assignment Type: Permanent Hire Compensation: $85,000–$95,000 / Annually Work Schedule: Monday – Friday, 9:00 AM – 5:00 PM Benefits: This position is eligible for Medical,...
Recommended
-
Payroll Manager
Chantilly, VA
Position Title: Payroll Manager Location: Chantilly, VA (Hybrid – 3 days onsite) Assignment Type: Permanent Hire Compensation: $85,000–$95,000 / Annually Work Schedule: Monday – Friday, 9:00 AM – 5:00 PM Benefits: This position is eligible for Medical,...
Recommended
-
IT Support Technician
Oklahoma
Job Title: IT Support Technician Industry: Managed IT Services / Technology Location (city, state): Oklahoma City, OK Pay: $40,000 - $50,000 / year depending on experience Work Schedule: Monday–Friday, primarily during standard business hours, with occ...
Recommended
-
Technical Support Analyst
Chicago, IL
Technical Support Analyst Industry: Information Technology / Education & Healthcare Location: Chicago, IL Work Schedule: Onsite 5x a week Assignment Type: 6-Month Contract-to-Hire Pay: $21/hr - $25/hr W2 Start Date: ASAP About the Opportunity Our clien...
Recommended
-
Desktop Support Technician
Oklahoma
Role: Tier 2 Support Technician Position Type: Contract to Hire Location: Oklahoma City Pay Rate Range: $25.00 - $34.00/hour Benefits: You are eligible for medical, dental, vision insurance benefits, 401K Are you looking for a growth opportunity for a ...
Recommended
-
Mid to Senior Full Stack Developer
Nashville Metro Area, Tennessee
Job Title: Full Stack .NET Developer – Mid & Senior Level Industry: Government / Defense Technology Location (city, state): Remote – Must be available to support East Coast hours Assignment Type: Full Time, Direct Hire Pay: Mid-Level: $80,000–$120,000/...
Recommended
-
Technical Support Analyst
Oklahoma City Metro Area, Oklahoma
Role: Technical Support Analyst Position Type: Contract Location: Oklahoma City Pay Rate Range: $22.00 - $26.00/hour Benefits: You are eligible for medical, dental, vision insurance benefits, 401K Are you looking for a growth opportunity for a reputabl...
Recommended
-
IT Director
Oklahoma City, OK
Job Title: Director of Technology Location (city, state): Oklahoma City, OK - onsite 5x a week Assignment Type: Direct Hire - must be authorized to work in the United States now and in the future without assistance. Pay: $130,000-$150,000 base salary, ...
Recommended
-
IT Director
Oklahoma City, OK
Job Title: Director of Technology Location (city, state): Oklahoma City, OK - onsite 5x a week Assignment Type: Direct Hire - must be authorized to work in the United States now and in the future without assistance. Pay: $130,000-$150,000 base salary, ...
Recommended
-
Network Engineer - Telephony
Columbia, TN
Network Engineer – VoIP/Telephony Focus Industry: Healthcare / Technology Location (city, state): Columbia, TN Assignment Type: 6-Month Contract-to-Hire Pay: $48/hour; Potential conversion salary: $85,000–$100,000 Work Schedule: Onsite during the contr...
Recommended
-
Data Center Facilities Manager
Ashburn, VA
Role: Data Center Facilities Manager Location: Ashburn, VA Pay Rate Range: $170,000-$195,000/year Internal Job ID: 10081379 Are you looking for a growth opportunity for a reputable company with a positive work environment? Our client is looking for a D...
Recommended
-
Desktop Support Technician
Oklahoma City, OK
Job Title: Desktop Support / Help Desk Technician Location (city, state): Oklahoma City, OK (onsite) Pay: $25.00–$28.00 per hour Work Schedule: Monday–Friday, 7:00 AM–5:00 PM, with an 8-hour shift scheduled within that window. No remote flexibility. Be...
Recommended
-
Service Delivery Technician
Tulsa Metro Area, Oklahoma
Role: Service Delivery Technician Position Type: Full Time Location: Tulsa Pay Rate Range: Up to $30.00/hour DOE Benefits: You are eligible for medical, dental, vision insurance benefits, 401K Are you looking for a growth opportunity for a reputable co...
Recommended
-
Senior Database Engineer
Oklahoma CIty, OK
Role: Senior Database Engineer Position Type: Contract-to-Hire Location: Oklahoma City (Hybrid) Pay Rate Range: $110,000-125,000 annually DOE Benefits: You are eligible for medical, dental, vision insurance benefits, 401K Are you looking for a growth o...
Recommended
-
Project Engineer
Oklahoma City, OK
Role: Project Engineer Position Type: Contract to Hire Location: Oklahoma City Pay Rate Range: $33.65 - $38.46/hour Benefits: You are eligible for medical, dental, vision insurance benefits, 401K Are you looking for a growth opportunity for a reputable...
Recommended
-
Sr. Network Administrator
Chicago Metro Area, Illinois
Job Title: Senior Network Administrator Industry: Nonprofit Location (City, State): Chicago, IL Assignment Type: Long-Term Contract (12–24 Months) Pay: $45-55/hr W2 Work Schedule: Primarily remote for now, with onsite availability required for data cen...
Recommended
-
Sr. Network Administrator
Chicago Metro Area, Illinois
Job Title: Senior Network Administrator Industry: Nonprofit Location (City, State): Chicago, IL Assignment Type: Long-Term Contract (12–24 Months) Pay: $45-55/hr W2 Work Schedule: Primarily remote for now, with onsite availability required for data cen...
Recommended
-
IT Support Analyst
Oklahoma City, OK
Job Title: IT Support Analyst Location: Oklahoma City, OK (fully on-site) Salary Range: $50,000 - $100,000 / Annually depending on experience. Benefits: The position is eligible for medical, dental, vision, and 401(k). Must be authorized to work in th...
Recommended
-
Sr. Data Developer
Oklahoma City, OK
Job Title: Sr. Data Developer Industry: Energy / Oil & Gas Location (city, state): Oklahoma City, OK Pay: $100,000 - $200,000 / year depending on experience. Work Schedule: Monday – Friday, 8am-5pm with flexibility. Benefits: This position is eligible ...
Recommended
-
IT Project Manager | Scrum Master - 2 days onsite in DC
Washington, DC
Job Title: IT Project Manager | Scrum Master Location: Washington, DC / 2 days a week onsite Job Type: 6-month contract to hire Compensation: $70.00 - $80.00 / Hourly / W2 Benefits: This position is eligible for medical, dental, vision, and 401(k). Mus...
Recommended
-
Remote Graphic Designer
Austin, TX
Position: Part-time Graphic Designer (fully remote) Duration: 2-month contract (March 2026-May 2026) Compensation: $20- $24/ HR Work schedule: 10-20 hours per week Benefits: This position may be eligible for medical, dental, vision, and 401(k) benefits...
Recommended
-
Remote Graphic Designer
Austin, TX
Position: Part-time Graphic Designer (fully remote) Duration: 2-month contract (March 2026-May 2026) Compensation: $20- $24/ HR Work schedule: 10-20 hours per week Benefits: This position may be eligible for medical, dental, vision, and 401(k) benefits...
Recommended
-
Network Engineer
Oklahoma City, OK
Job Title: Network Engineer Location: Oklahoma City, OK Assignment Type: Direct Hire | Full-Time Pay: $80,000 - $100,000 annually depending on experience Work Schedule: Monday–Friday, Business Hours Benefits: This position is eligible for medical, dent...
Recommended
-
Network Engineer
Oklahoma City, OK
Job Title: Network Engineer Location: Oklahoma City, OK Assignment Type: Direct Hire | Full-Time Pay: $80,000 - $100,000 annually depending on experience Work Schedule: Monday–Friday, Business Hours Benefits: This position is eligible for medical, dent...
Recommended
-
Network Engineer
Erie, CO
Title: Network Engineer Location: Denver, CO Pay Rate Range: $55 - $70 / hour Benefits: This position is eligible for medical, dental, vision, and 401k. Our client is looking for a hands-on Network Engineer to join their growing Enterprise Network team...
Recommended
-
Building Engineer
Virginia
Role: Building Engineer Location: Ashburn, VA Pay Rate Range: $40.00 - $47.00 / Per Hour DOE Benefits: This position is eligible for medical, dental, vision and 401k Internal Job ID: 10081384 Are you looking for a growth opportunity for a reputable com...
Recommended
-
CMMC GRC Consultant
Danvers, MA
Role: CMMC GRC Consultant Industry: Cybersecurity / Managed Services / Consulting Location: Remote – U.S. Based Assignment Type: 4–6 Month Contract-to-Hire Conversion Salary: $95,000 – $115,000 / year Travel: Limited – Approximately 1–2 Team Meetings p...
Recommended
-
Project Scheduler
Oklahoma City, OK
Job Title: Project Scheduler (Oracle Primavera P6) Industry: Power Generation / EPC Construction / Heavy Industrial Location (City, State): Oklahoma City, OK Assignment Type: Long-Term Contract (Potential through 2029) Pay: Competitive – Based on Exper...
Recommended