Member Services Representative
Reston, VA
Category: Administrative
Reference ID: 10077645
Shortcut: http://addisongroup.gosnaphop.com/BTh5wq
Job Title: Member Services Representative / Teller
Industry: Financial Services / Credit Union
Location (City, State): Reston, VA
Assignment Type: Contract-to-Hire (Eligible for permanent hire after approximately 4 months)
Pay: $22.00/hour
Work Schedule: Monday–Friday | 8:30 AM–5:00 PM | 100% Onsite
Benefits: This position is eligible for medical, dental, vision, and 401(k). Upon permanent hire, employees also receive an outstanding benefits package with significant employer-paid healthcare premiums and opportunities for career advancement.
About the Company:
Join a well-established financial institution dedicated to providing exceptional service and financial solutions to its members. This organization values employee development, promotes internal growth, and offers long-term career opportunities within a supportive team environment.
Job Description:
The Member Services Representative/Teller serves as a key point of contact for members, providing exceptional service both in person and through phone-based support. This position assists with daily account transactions, new account openings, loan inquiries, and digital banking support while ensuring accuracy, compliance, and a positive member experience. Representatives will split time between branch operations and contact center responsibilities.
Key Responsibilities:
- Assist members with account servicing, transactions, and general banking inquiries.
- Open new accounts and explain available financial products and services.
- Process teller transactions accurately while maintaining balancing standards.
- Support members through phone, online, and digital communication channels.
- Receive and route incoming calls while resolving member concerns efficiently.
- Assist with consumer loan applications and provide product information.
- Research account issues and coordinate with internal departments to provide timely resolutions.
- Recommend additional financial products and services based on member needs.
- Maintain accurate electronic records and required documentation.
- Adhere to all company policies, security procedures, and regulatory compliance standards.
- Perform additional administrative and operational duties as assigned.
Qualifications:
- High school diploma or GED required.
- Minimum of one year of experience in banking, credit union, retail, hospitality, customer service, call center, or another cash-handling environment.
- Previous Teller or Member Services experience is strongly preferred.
- Strong verbal, written, and interpersonal communication skills.
- Excellent organizational, problem-solving, and multitasking abilities.
- Proficiency with Microsoft Office and general computer applications.
- Ability to work efficiently in a fast-paced, customer-focused environment.
- Comfortable using a headset for extended telephone support.
- Ability to lift up to 25 pounds and perform occasional local travel as needed.
Additional Details:
- Required onsite training during the first two weeks of employment with mandatory attendance.
Perks:
- Contract-to-hire opportunity with long-term career potential.
- Competitive hourly pay with higher compensation for qualified experience.
- Excellent benefits upon permanent hire.
- Stable weekday schedule with no evenings or weekends.
- Professional training and ongoing career development.
- Opportunity to build a rewarding career in the financial services industry.
| Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request. |
#Admin5
-
Registration Coordinator
Reston, VA
Job Title: Registration Coordinator Industry: Event Management / Association Services Location (city, state): Reston, VA Assignment Type: Contract-to-Hire Pay: $18 – $19 / hour based on experience Work Schedule: Monday–Friday, 8:30 AM–5:00 PM (37.5-hou...
Recommended
-
Teller Supervisor
Oklahoma City, OK
Job Title: Teller Supervisor Location: Oklahoma City, Oklahoma Industry: Banking / Financial Services Pay: $40,000 - $50,000 / Annually Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is part...
Recommended
-
Teller Supervisor
El Reno, OK
Job Title: Teller Supervisor Location: El Reno, OK Industry: Banking / Financial Services Pay: $40,000 - $50,000 / Annually Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is partnering with ...
Recommended
-
Teller Supervisor
Yukon, OK
Job Title: Teller Supervisor Location: Yukon, Oklahoma Industry: Banking / Financial Services Pay: $40,000 - $50,000 / Annually Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is partnering w...
Recommended
-
Business Development Manager
Reston, VA
Location: 11951 Freedom Dr Ste 750, Reston, VA 20190 Addison Group - Business Development Manager Addison Group is one of the fastest growing private staffing firms in America that specializes in contract and direct hire staffing, as well as consulting...
Recommended
-
Wire Operations & Member Services Specialist
Tulsa, OK
Job Title: Wire Operations & Member Services Specialist Industry: Banking / Financial Services Location (City, State): Tulsa, OK Assignment Type: Contract to Hire Pay: $16.75-18/hr Work Schedule: Monday–Friday 8-5pm Benefits: Full Package About The Com...
Recommended
-
HR Assistant
Reston, VA
Job Title: HR Assistant Location: Reston, VA (Fully on-site) Industry: Consulting Type: Contract (3-4 months) Pay: $23 - $25 / hour (depending on experience) Benefits: Eligible for Vision, Dental, Medical, 401(k) About Our Client: Our client is seeking...
Recommended
-
Bilingual Part-Time Teller
Dallas, TX
Job Title: Bilingual Part-Time Teller Location (City, State): Dallas, TX Work Schedule: 8 am – 5 pm, Tuesday, Wednesday and Thursday Type of Employment: Long-term Contract Compensation: $17 - $20 / hour Industry: Financial Services Benefits: This posit...
Recommended
-
Mortgage Department Manager
tulsa, OK
Job Title: Mortgage Department Manager Location: Tulsa, OK Type of Employment: Direct Hire Compensation: $70k-80k Industry: Banking - Credit Union Benefits: Full Package Position Summary Addison Group is hiring on behalf of our client a Mortgage Manage...
Recommended
-
Collection Specialist
Tulsa, OK
Job Title: Collection Specialist Industry: Financial Services Location (city, state): Tulsa, OK Assignment Type: Direct Hire Pay: $21 / hr Work Schedule: Monday–Friday, standard business hours; overtime may be required as needed Benefits: This position...
Recommended
-
Branch Manager
Lawrence, KS
Job Title: Branch Manager Industry: Banking / Credit Union Location (City, State): Lawrence, KS Assignment Type: Direct Hire Pay: $57,000–$68,000 annually, plus bonus opportunity Work Schedule: Full-time, Monday–Friday during standard business hours Be...
Recommended
-
Senior Accounts Receivable Specialist
Cerritos, CA
Position Title: Senior Accounts Receivable Specialist Location: Cerritos, CA (On-Site) Assignment Type: Permanent Hire Compensation: $28.00 - $31.00 per hour Work Schedule: Monday – Friday, 9:00 AM – 5:00 PM Benefits: This position is eligible for Medi...
Recommended
-
Banking Manager
Edmond, OK
Job Title: Banking Manager Location: Edmond, OK Industry: Banking & Financial Services Pay: $55,000–$85,000/year (DOE) Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is partnering with our c...
Recommended
-
Banking Manager
Altus, OK
Job Title: Banking Manager Location: Altus, OK Industry: Banking & Financial Services Pay: $55,000–$85,000 / Annually (DOE) Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is partnering with ...
Recommended
-
Banking Manager
Edmond, OK
Job Title: Banking Manager Location: Edmond, Oklahoma (South) Industry: Banking & Financial Services Pay: $55,000–$85,000 / Annually (DOE) Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is p...
Recommended
-
Emergency Department Registration Representative (OVERNIGHT)
Chicago Metro Area, Illinois
Job Title: Emergency Department Registration Representative Industry: Healthcare Administration / Patient Access Location: Chicago, IL Assignment Type: Contract-to-Hire Pay: $19.00 - $21.00 per hour Work Schedule: Full-Time, Overnight Shift, 11:00 PM -...
Recommended
-
Corporate Paralegal – Estates & Trusts
Tempe, AZ
Job Title: Corporate Paralegal – Estates & Trusts Location (city, state): Phoenix, AZ Compensation: $55,000 – $60,000 base salary (minimal flexibility) + quarterly performance bonuses (total comp $71,000 – $88,000) Industry: Financial Services / Legal ...
Recommended
-
Tree Care Branch Manager
San Jose, CA
Job Title: Tree Care Branch Manager Industry: Commercial Landscaping / Tree Care Services Location (City, State): San Jose, CA Assignment Type: Direct Hire Pay: $110,000 - $140,000 annually + performance-based bonus Work Schedule: Full-time | Standard ...
Recommended
-
Accounting Specialist (AP)
Austin, TX
Role: Accounting Specialist (AP) Location: Austin, TX Onsite Pay Rate: $25.00 / Per Hour Job Type: Full-Time Benefits: This position is eligible for medical, dental, vision, and bonus. Internal Job ID: 10077613 We are looking for a Accounting special...
Recommended
-
Executive Assistant
Fort Worth, TX
Job Title: Executive Assistant Industry: Professional Services / Accounting Location (City, State): Fort Worth, TX Assignment Type: Contract-to-Hire (90 Days) Pay: $36.00–$43.00/hour during the contract period, with an increase upon permanent hire Work...
Recommended
-
Landscape Operations Manager
Raleigh, NC
Job Title: Operations Manager Location (city, state): Raleigh, NC Industry: Landscaping / Construction Services Pay: $65,000 - $70,000 About Our Client: Addison Group is partnering with our client, a leading provider in commercial landscaping and const...
Recommended
-
Refunds Specialist
Charlotte, NC
Title: Refunds Specialist Location: Charlotte, NC Compensation: $21.00 – $28.00 per hour Benefits: This position is eligible for medical, dental, vision, and 401(k) benefits. About the Opportunity: Addison Group is seeking a Refunds Specialist on behal...
Recommended
-
Patient Financial Services Account Rep
Chicago, IL
Job Title: Patient Financial Services (PFS) Account Representative Industry: Healthcare Revenue Cycle / Patient Financial Services Location: Chicago, IL Assignment Type: Contract-to-Hire Pay: $24.00 - $26.00 per hour Work Schedule: Full-Time, Monday-Fr...
Recommended
-
Membership Manager
Arlington, VA
Job Title: Membership Manager Industry: Professional Association / Membership Services Location (city, state): Arlington, VA Assignment Type: Direct Hire Pay: $110,000 - $115,000 annually (depending on experience) Work Schedule: Monday – Friday | Stand...
Recommended
-
Landscape Account Manager
Pleasanton, CA
Job Title: Landscape Account Manager Location (City, State): Pleasanton, CA Compensation: $70,304 - $82,000 + optional company vehicle Industry: Landscaping / Facilities Services Benefits: This position is eligible for PTO, medical/dental/vision covera...
Recommended
-
Landscape Account Manager
Burlingame, CA
Job Title: Landscape Account Manager Location (City, State): Burlingame, CA Compensation: $70,304 - $85,000 + bonus Industry: Landscaping / Facilities Services Benefits: This position is eligible for PTO, medical/dental/vision coverage, 401(k), discoun...
Recommended
-
Accountant
District of Columbia
Title: Accountant Location: Washington, DC (Hybrid – Minimum 1 Remote Day Per Week) Employment Type: Direct Hire Salary: $65,000–$80,000 Benefits: This position is eligible for medical, dental, vision, 401k, and PTO Our client, a respected legal practi...
Recommended
-
Receptionist
Phoenix, AZ
Job Title: Receptionist / Office Support Assistant Location (city, state): Phoenix, AZ 85016 Compensation: $55,000 - $70,000 annually (depending on experience) Industry: Legal / Professional Services Benefits: This position is eligible for: Medical, de...
Recommended
-
Accounts Payable Accountant
Anaheim, CA
Position Title: Accounts Payable Accountant Location: Anaheim, CA (On-Site) Assignment Type: Temporary (1-2 years) Compensation: $28.00 - $32.00 per hour Work Schedule: Monday - Friday, 9:00 AM - 5:00 PM Benefits: This position is eligible for Medical,...
Recommended
-
Chief Financial Officer
McLean, VA
Position Title: Chief Financial Officer Location: McLean, VA (Hybrid) Assignment type: Permanent hire Compensation: $195,000 – $240,000 / Annually Work Schedule: M-F 9-5 Benefits: This position is eligible for Medical, Dental, Vision, and 401(k). Job D...
Recommended