Mortgage Department Manager
tulsa, OK
Category: Administrative
Reference ID: 10075777
Shortcut: http://addisongroup.gosnaphop.com/6uCVaa
Job Title: Mortgage Department Manager
Location: Tulsa, OK
Type of Employment: Direct Hire
Compensation: $70k-80k
Industry: Banking - Credit Union
Benefits: Full Package
Position Summary
Addison Group is hiring on behalf of our client a Mortgage Manager. This position is responsible for overseeing the daily operations, performance, and growth of the branch while delivering exceptional member service. This leadership role manages branch staff, ensures operational excellence, maintains regulatory compliance, and supports the Credit Union's strategic objectives.
Key Responsibilities
Leadership & Team Development
- Lead, coach, and develop branch staff, including supervisors, member service representatives, and tellers, to foster a high-performing, member-focused culture.
- Oversee staffing, scheduling, performance management, employee relations, and disciplinary actions when necessary.
- Conduct performance evaluations and provide recommendations regarding employee development and compensation.
- Ensure effective onboarding, training, and ongoing professional development for all branch employees.
Member Service & Relationship Management
- Serve as the primary escalation point for complex member concerns, complaints, and exception requests.
- Promote exceptional member service and strengthen member relationships through personalized financial solutions.
- Assist members with account services, product inquiries, and lending needs as necessary.
- Support branch growth through community involvement, marketing initiatives, and relationship-building activities.
Branch Operations
- Oversee daily branch operations to ensure efficiency, accuracy, and service excellence.
- Monitor key performance indicators, including transaction volume, account growth, service quality, operational accuracy, and cross-selling performance.
- Review and analyze operational and performance reports to identify trends and implement improvements.
- Approve exceptions, overrides, fee refunds, and account adjustments within established authority limits.
- Provide operational support and coverage for other branch locations as needed.
Compliance & Risk Management
- Ensure compliance with all Credit Union policies, procedures, and regulatory requirements.
- Maintain a strong understanding of branch operations, lending practices, and financial institution regulations.
- Oversee branch security, safety procedures, cash controls, vault accountability, and operational integrity.
- Ensure all branch materials, procedures, and activities align with organizational standards and marketing guidelines.
Administrative & Facility Management
- Coordinate facility maintenance, vendor services, and branch operational needs.
- Respond to internal communications, organizational initiatives, and management requests.
- Serve as a liaison between branch staff and executive leadership to ensure effective communication and alignment with organizational goals.
- Provide after-hours support for urgent staffing, operational, or member service needs when required.
Additional Responsibilities
- Support organizational initiatives and strategic objectives.
- Perform other duties as assigned by management.
Qualifications
Required Qualifications
- High school diploma or equivalent.
- Minimum of two years of experience in a financial institution.
- Knowledge of lending practices, branch operations, and regulatory requirements within a financial institution.
- Strong leadership, communication, and interpersonal skills.
- Ability to manage multiple priorities while maintaining accuracy and attention to detail.
- Commitment to delivering exceptional member service.
Preferred Qualifications
- Previous supervisory or management experience.
- Experience in a credit union environment.
- Proven ability to lead teams, develop employees, and achieve operational goals.
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
-
Banking Manager
Edmond, OK
Job Title: Banking Manager Location: Edmond, OK Industry: Banking & Financial Services Pay: $55,000–$85,000/year (DOE) Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is partnering with our c...
Recommended
-
Credit Union Sales Rep
Washington, DC
Job Title: Credit Union Sales Rep Industry: Financial Services / Banking Location: Washington, DC Pay: $24.00 – $26.00 / per hour, depending on experience Assignment Type: Contract-to-Hire — approximately 4 months, with potential conversion to a perman...
Recommended
-
Landscape Operations Manager
Jacksonville, FL
Job Title: Landscape Operations Manager Location: Jacksonville, FL Industry: Landscaping / Construction Services Pay: $65,000 - $75,000 / Year About Our Client: Addison Group is partnering with our client, a leading provider in commercial landscaping a...
Recommended
-
Landscape Operations Manager
Reno, NV
Job Title: Landscape Operations Manager Location: Reno, NV Industry: Landscaping / Construction Services Pay: $55,000 - $65,000 / Year About Our Client: Addison Group is partnering with our client, a leading provider in commercial landscaping and const...
Recommended
-
Teller Supervisor
Oklahoma City, OK
Job Title: Teller Supervisor Location: Oklahoma City, Oklahoma Industry: Banking / Financial Services Pay: $40,000 - $50,000 / Annually Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is part...
Recommended
-
Branch Manager
Bethesda Metro Area, Maryland
Position Title: Branch Manager Industry: Restoration Services Location: Silver Springs, MD Compensation: $120,000 - $140,000 / Annual base salary + bonus Benefits: This position is eligible for medical, dental, vision, life, and 401(k). A growing prope...
Recommended
-
Regional Manager - Restoration
Cleveland-Elyria-Mentor Metro Area, Ohio
Position Title: Regional Manager Industry: Restoration Services Location: Cleveland, Ohio Compensation: $120,000 - $140,000 / Annual base salary + bonus Benefits: This position is eligible for medical, dental, vision, life, and 401(k). A growing proper...
Recommended
-
Service Manager
Vernon Hills, IL
Title: Service Manager Onsite: Monday-Friday Location: Northwest Suburbs - Chicagoland Salary: $90,000-$110,000 + Bonus Benefits: Healthcare, Dental, PTO, 401k Position Overview We are seeking an experienced Service Manager to lead all service operatio...
Recommended
-
HR Generalist
Manistee, MI
Role: HR Generalist Location: Manistee, MI Industry: Manufacturing Employment Type: 3–4 Month Contract Compensation: $35 – $40 / hour Schedule: Monday–Friday | 9am - 5pm Benefits: This position is eligible for medical, dental, vision, and 401(k). About...
Recommended
-
Landscape Account Manager
Carlsbad, CA
Job Title: Landscape Account Manager Location (city, state): Carlsbad, CA Industry: Landscaping / Commercial Services Pay: $75,000 - $85,000 About Our Client: Addison Group is hiring on behalf of our client, a leading commercial landscaping services co...
Recommended
-
Landscape Account Manager
Jacksonville, FL
Job Title: Landscape Account Manager Location (city, state): Jacksonville, FL Industry: Landscaping / Commercial Services Pay: $60,000 - $70,000 About Our Client: Addison Group is hiring on behalf of our client, a leading commercial landscaping service...
Recommended
-
Landscape Account Manager
Englewood, CO
Job Title: Landscape Account Manager Location (city, state): Denver, CO (West) Industry: Landscaping / Commercial Services Pay: $70,000 - $75,000 + Commissions About Our Client: Addison Group is hiring on behalf of our client, a leading commercial land...
Recommended
-
Landscape Account Manager
Parker, CO
Job Title: Landscape Account Manager Location: Parker, CO Industry: Landscaping / Commercial Services Pay: $70,000 - $80,000 + bonus eligible About Our Client: A leading commercial landscaping services company that provides design, development, mainten...
Recommended
-
Landscape Account Manager
Southlake, TX
Job Title: Landscape Account Manager Location: Southlake, Texas Industry: Landscaping / Commercial Services Pay: $70,000 - $75,000 + bonus eligible About Our Client: A leading commercial landscaping services company that provides design, development, m...
Recommended
-
Landscape Account Manager
Dallas, TX
Job Title: Landscape Account Manager Location: Dallas, Texas Industry: Landscaping / Commercial Services Pay: $70,000 - $75,000 + bonus eligible About Our Client: A leading commercial landscaping services company that provides design, development, main...
Recommended
-
Accounts Receivable Manager
Long Beach, CA
Position Title: Accounts Receivable Manager Location: Long Beach, CA (On-Site) Assignment Type: Permanent Hire Compensation: $80,000 - $100,000 annually + Bonus Work Schedule: Monday - Friday, 9:00 AM - 5:00 PM Benefits: This position is eligible for M...
Recommended
-
Branch Manager
Columbia (SC) Metro Area, South Carolina
Position Title: Branch Manager Industry: Restoration Services Location: Columbia, SC Compensation: $120,000 - $140,000 / Annual base salary + bonus Benefits: This position is eligible for medical, dental, vision, life, and 401(k). A growing property re...
Recommended
-
Customer Service Manager
Okarche, OK
Job Title: Customer Service Manager Location: Northwest Oklahoma City, OK Industry: E-Commerce Pay: $65,000 - $75,000 annually Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is partnering wi...
Recommended
-
Landscape Account Manager
Reno, NV
Job Title: Landscape Account Manager Location: Reno, NV Industry: Landscaping / Commercial Services Pay: $65,000 + bonus eligible Benefits: This position is eligible for Medical, Dental, Vision, and 401K benefits. About Our Client: A leading commercial...
Recommended
-
Customer Service Manager
Irving, TX
Job Title: Customer Service Manager Location (City, State): Dallas, TX Work Schedule: M – F, 10:30 am – 7 pm Type of Employment: Direct Hire Compensation: $85,000 - $100,000 Industry: Professional Services Benefits: This position is eligible for a comp...
Recommended
-
Assistant Commercial Property Manager
Ashburn, VA
Job Title: Assistant Property Manager (Commercial Real Estate) Industry: Commercial Real Estate / Property Management Location (City, State): Ashburn, VA Assignment Type: Long-Term Contract with Potential for Permanent Employment Pay: $30.00–$32.00 per...
Recommended
-
Human Resources Business Partner
Dallas, TX
Job Title: Bilingual Human Resources Business Partner Location (city, state): Dallas, TX Compensation: $105,000 -$120.000 Industry: Electrical / Mechanical Construction Benefits: This position is eligible for a comprehensive benefits package, including...
Recommended
-
Director of Operations
Maryland
Job Title: Director of Operations Location (city, state): Montgomery County, MD Industry: Construction/Environmental Pay: $165,000-180,000/yr Benefits: Comprehensive medical, dental, vision, 401(k), PTO, and additional executive-level benefits About Ou...
Recommended
-
Branch Manager - Operations-Landscaping
Elmhurst, IL
Title: Branch Manager - Operations Location: Elmhurst, IL Industry: Commercial Landscaping, Facilities & Environmental Services Compensation: $90,000 – $110,000 / Annually depending on experience. Performance-based bonus program Benefits: Medical, dent...
Recommended
-
Landscape Branch Manager
Reno, NV
Title: Landscape Branch Manager Location: Reno, Nevada Industry: Facilities & Environmental Services, Commercial Landscaping Compensation: $95,000 –$115,000 / Annually depending on experience, performance based bonus program Benefits: This position is ...
Recommended
-
Credit Analyst
Dallas, TX
Job Title: Credit Analyst Location (city, state): Dallas, TX Work Schedule: M – F, 8 am – 5 pm Type of Employment: Direct Hire Compensation: $80,000 - $100,000 / Year Industry: Financial Services Benefits: This position is eligible for a comprehensive ...
Recommended
-
Workplace Tech Microsoft Platforms Manager
Dallas Metro Area, Texas
Title: Workplace Tech Microsoft Platforms Manager Location: Dallas, TX - Onsite 1 day a week Salary: $140k Benefits: This role is eligible for health, welfare, 401(k) savings plan with dollar-for-dollar match up to 5%, tuition reimbursement and 27 days...
Recommended
-
Assistant Property Manager
Plano, TX
Job Title: Assistant Property Manager Location: Plano, TX Work Schedule: Monday – Friday, standard business hours Type of Employment: Direct Hire Compensation: $65000 – $75000 / Year Industry: Commercial Real Estate / Property Management Benefits: This...
Recommended
-
Support Service Specialist
Austin, TX
Job Title: Support Service Specialist Location: Austin, TX Job Type: Direct Hire Industry: Interior Design Pay: $70,000–$75,000 Work Schedule: Monday-Friday, 8:00AM-5:00PM, Fully Onsite Benefits: This position is eligible for medical, dental, vision, a...
Recommended
-
MEP Project Executive
Houston Metro Area, Texas
Project Executive – MEP (Electrical & Mechanical) Location: Houston, Texas Compensation: $130,000 – $160,000 Role Summary Seeking an experienced Project Executive with 15+ years of commercial MEP construction experience to provide senior leadership acr...
Recommended