Bilingual Customer Success Manager (English-Spanish)
East Meadow, NY
Category: Healthcare
Reference ID: 10067626
Shortcut: http://addisongroup.gosnaphop.com/Fpil17
Job Title: Bilingual Customer Success Manager (English/Spanish)
Location: East Meadow, NY
Industry: Healthcare Revenue Cycle Management
Pay: $23.00 – $27.00 / Hourly
Benefits: This role is eligible for medical, dental, vision, and 401(k).
About Our Client:
Addison Group is partnering with a healthcare services organization that provides revenue cycle support for medical practices and healthcare providers. Our client helps streamline billing operations and improve the patient financial experience through administrative support, payment processing, and insurance-related services.
Job Description:
Our client is seeking a Bilingual Customer Success Manager to support patient financial services and administrative operations. This position focuses on assisting patients with billing inquiries, insurance updates, and payment processing while also handling documentation and reporting tasks that support the revenue cycle workflow.
This role is ideal for someone with patient financial services, medical billing, or healthcare administrative experience who enjoys interacting with patients and maintaining organized financial records.
Key Responsibilities:
- Assist patients with billing questions, payment arrangements, insurance updates, and financial assistance applications
- Process patient payments and ensure proper documentation and secure handling of funds
- Open, organize, and batch incoming mail and scan documentation into internal systems
- Prepare and process checks for electronic bank deposits
- Generate and maintain daily payment batch reports from the POS system
- Prepare and mail paper claims with required documentation and signatures when needed
- Perform general administrative support tasks related to patient accounts and financial services
Qualifications:
- Bilingual in English and Spanish (required)
- Experience in Patient Financial Services (PFS), Revenue Cycle Management (RCM), or healthcare billing preferred
- Experience assisting patients with insurance benefits, copays, billing questions, or payment collection
- Administrative or office support experience required
- Strong attention to detail and ability to manage documentation and reports
Additional Details:
- Schedule: Monday–Friday, 8:00 AM – 4:00 PM
- Patient interaction volume typically ranges from 10–15 patients per day, occasionally higher
- Systems used include practice management and hospital systems (training provided)
- Contract-to-hire position
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities upon request.
IND 004-008
-
Pre-Litigation Paralegal
Chicago, IL
Job Title: Pre-Litigation Paralegal Location: Chicago, IL Industry: Legal Services Compensation: $45,000 – $55,000 annually Work Schedule: Monday – Friday -100% on-site Benefits: This position is eligible for medical, dental, vision, and 401(k). About ...
Recommended
-
Bilingual Customer Service Representative (Spanish, English)
Oklahoma City, OK
Job Title: Bilingual Customer Service Representative (Spanish/English) Location: Oklahoma City, OK Industry: Financial Services Pay: $19 – $20 per hour Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addis...
Recommended
-
Bilingual HR Coordinator
Austin-Round Rock-San Marcos Metro Area, Texas
Job Title: Bilingual (English/Spanish) HR Coordinator Location: Austin, TX (Onsite) Industry: Landscaping / Construction Services Pay: $30-33/hr Benefits: Medical, dental, vision, 401K available for this position About Our Client: Addison Group is part...
Recommended
-
Landscape Operations Manager
Carlsbad, CA
Job Title: Landscape Operations Manager Location (city, state): Carlsbad, CA Industry: Landscaping / Construction Services Pay: $70,304 - 90,000 About Our Client: Addison Group is partnering with our client, a leading provider in commercial landscaping...
Recommended
-
Legal Assistant
Dallas Metro Area, Texas
Job Title: Legal Assistant Location: Dallas, TX Work Schedule: Monday – Friday, 8:00am – 5:00pm Type of Employment: Contract-to-Hire Compensation: $28/hr - $34/hr Industry: Legal Services Benefits: Dental, Vision, and Health Insurance after 60 days on ...
Recommended
-
Resident Services Coordinator
San Francisco, CA
Title: Resident Services Coordinator - Senior Living Location: Mission District & South Park, San Francisco, CA Pay: $27 - $29 / hour Benefits: This role is eligible for medical, dental, vision and 401k. Position Overview: The Resident Services Coordin...
Recommended
-
Tree Operations Manager
San Fernando, CA
Job Title: Tree Operations Manager Location (city, state): Bakersfield, CA Industry: Landscaping / Construction Services Pay: $70,304 - $85,000 Job Summary The Tree Operations Manager is responsible for overseeing the day-to-day branch operations, ensu...
Recommended
-
Operations Manager
Concord, NC
Job Title: Operations Manager Location (city, state): Concord, NC Industry: Landscaping / Construction Services Pay: $65,000 - $75,000 Benefits: This position is eligible for health, dental, vision, insurance, and 401(K). About Our Client: Addison Grou...
Recommended
-
Operations Manager
Durham, NC
Job Title: Operations Manager Location (city, state): Durham, NC Industry: Landscaping / Construction Services Pay: $65,000 - $75,000 About Our Client: Addison Group is partnering with our client, a leading provider in commercial landscaping and constr...
Recommended
-
Bilingual Call Center Representative
Tysons, VA
Job Title: Dispute Resolution Specialist I (Bilingual English/Spanish) Industry: Call Center/Non-profit Location (city, state): McLean, VA (Hybrid role after training) Assignment Type: Contract-to-Hire (long-term contract with potential for conversion)...
Recommended
-
Legal Assistant
Dallas Metro Area, Texas
Job Title: Legal Assistant Location: Fort Worth, TX Work Schedule: Monday – Friday, 8:00am – 5:00pm Type of Employment: Contract-to-Hire Compensation: $28/hr - $30/hr Industry: Legal Services Benefits: Dental, Vision, and Health Insurance after 60 days...
Recommended
-
Customs Manager
South San Francisco, CA
Customs Manager Location: South San Francisco, CA (Onsite) Schedule: Monday–Friday, 8:00 AM – 5:00 PM Employment Type: Full-Time, Exempt Compensation Range: $82,500 – $128,000 / year Benefits: This role is eligible for medical, dental, vision and 401k....
Recommended
-
Bilingual Administrative Assistant
Leander, TX
Job Title: Bilingual Administrative Assistant Location: Austin, TX Industry: Construction Pay: $25–$30 per hour Benefits: This position is eligible for medical, dental, vision, and 401K. About Our Client Addison Group is partnering with a well-establis...
Recommended
-
AP&AR Accountant
Oxon Hill, MD
Position Title: Accounting Specialist (AP/AR) Location: Oxon Hill, MD (Hybrid) Assignment Type: Permanent Hire Compensation: $60,000 – $80,000 annually Work Schedule: Monday – Friday, 9:00 AM – 5:00 PM Benefits: This position is eligible for Medical, D...
Recommended
-
Medical Biller
Baltimore, MD
Job Title: Medical Biller Type: Contract to hire Location: Baltimore, MD Industry: Healthcare Administration / Revenue Cycle Pay: $24 - $26 / Hour Schedule: Hybrid after 90 days (2 days onsite, 3 days remote work) Benefits: This position is eligible fo...
Recommended
-
AR Administrator
Reston, VA
Position Title: Senior Administrator, Accounts Receivable Location: Reston, VA (Onsite) Assignment Type: Permanent Hire Compensation: $70,000 – $85,000 / year Work Schedule: Monday – Friday, 9:00 AM – 5:00 PM Benefits: This position is eligible for Med...
Recommended
-
Administrative Assistant
Irving, TX
Job Title: Administrative Assistant Location: Irving, TX Work Schedule: Monday - Friday, 7:30 – 4:30 Type of Employment: Contract to Hire Compensation: $24 – $25 / Hour Industry: Construction Benefits: This position is eligible for medical, dental, vis...
Recommended
-
Landscape Account Manager
North Las Vegas, NV
Job Title: Landscape Account Manager Location (City, State): North Las Vegas, NV Compensation: $65,000 to $85,000 + optional company vehicle ($45 weekly deduction for personal use; gas and insurance covered by employer) Industry: Landscaping / Faciliti...
Recommended
-
Landscape Account Manager
St. George Metro Area, Utah
Job Title: Landscape Account Manager Location (City, State): St. George, UT Compensation: $65,000 to $75,000 + optional company vehicle ($45 weekly deduction for personal use; gas and insurance covered by employer) Industry: Landscaping / Facilities Se...
Recommended
-
Landscape Account Manager
Livermore, CA
Job Title: Landscape Account Manager Location (City, State): Livermore, CA Compensation: 68,640 to $80,000 + optional company vehicle ($45 weekly deduction for personal use; gas and insurance covered by employer) Industry: Landscaping / Facilities Serv...
Recommended
-
AR Manager
Reston, VA
Position Title: Accounts Receivable Manager Location: Reston, VA (Hybrid – 2–3 days in office) Assignment Type: Permanent Hire Compensation: $90,000 – $110,000 annually Work Schedule: Monday – Friday, 9:00 AM – 5:00 PM (flexible staggered in-office sch...
Recommended
-
Administrative Assistant
Dallas Metro Area, Texas
Job Title: Administrative Assistant Location (City, State): Lewisville, TX Work Schedule: M – F, 9 – 6 Type of Employment: Contract Compensation: $19/hr - $21/hr Industry: Financial Services / Asset Finance Benefits: Dental, Vision, and Health benefits...
Recommended
-
Account Manager
San Diego, CA
Job Title: Landscape Account Manager Location (city, state): San Diego, CA Industry: Landscaping / Construction Services Pay: $68,500 Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Our client is a leading...
Recommended
-
Administrative Assistant
Chicago, IL
Job Title: Administrative Assistant Location: Northwest Chicago, IL Industry: Healthcare / Senior Living Compensation: $22.00–$25.00 per hour Work Schedule: Monday–Friday, 8:30 AM–5:00 PM |100% on-site Benefits: This position is eligible for medical, d...
Recommended
-
Account Manager
Concord, NC
Job Title: Account Manager Location (city, state): Concord, NC Industry: Landscaping / Commercial Services Pay: $60,000 - $70,000 Benefits: This position is eligible for health, dental, vision, insurance, and 401(K). About Our Client: Addison Group is ...
Recommended
-
Mortgage Processor
Phoenix, AZ
Job Title: Mortgage Processor Location: Phoenix, AZ Industry: Mortgage Lending / Financial Services Pay: $19 – $21 / hour (Contract-to-Hire) Benefits: This position is eligible for medical, dental, life insurance and 401k. About the Role: We’re seeking...
Recommended
-
Administrative Assistant
Oklahoma City, OK
Job Title: Administrative Assistant Location: Oklahoma City, OK Industry: Insurance / Financial Services Pay: $19.00 – $20.00 / hour (depending on experience) Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client...
Recommended
-
Bilingual Office Manager
Cypress, TX
Position Title: Bilingual Office Manager Location: Cypress, TX Assignment Type: Direct Hire Compensation: $65,000-80,000 Work Schedule: Monday–Friday, 8-5 pm Benefits: This position is eligible for medical, dental, vision, and 401(k). About the Role Yo...
Recommended
-
Legal Administrative Assistant
New York, NY
Job Title: Administrative Assistant Industry: Legal Services Location (city, state): New York, NY Assignment Type: Direct Hire Pay: $65,000 – $90,000 annually (depending on experience) Work Schedule: Monday – Friday, 9:30 AM – 5:30 PM; onsite with ever...
Recommended
-
Account Manager
Raleigh, NC
Job Title: Account Manager Location (city, state): Raleigh, NC Industry: Landscaping / Commercial Services Pay: $60,000 - $70,000 About Our Client: Addison Group is hiring on behalf of our client, a leading commercial landscaping services company that ...
Recommended