Collections Agent

Denver Metro Area, Colorado


Apply Save

Type: Direct-Hire

Category: Finance and Accounting

Reference ID: 10065910

Shortcut: http://addisongroup.gosnaphop.com/RKJsGy


Collections Specialist - Denver, CO (in-office)

Hourly pay rate: $23-25/hr + bonuses

Benefits: This position is eligible for health, dental, vision, insurance, and 401(K).


Responsibilities:


  • Handle a high volume of inbound and outbound collection calls to customers regarding overdue payments
  • Conduct high-volume outbound dials daily in a metric-driven environment
  • Utilize an automated dialer system to manage volume-based outreach and improve account resolution
  • Identify and negotiate payment solutions to bring delinquent accounts current
  • Guide customers through various stages of delinquency and work accounts toward resolution
  • Follow up with customers via email to answer questions and confirm payment arrangements
  • Maintain accurate and up-to-date records of all customer interactions and account activity
  • Ensure strict adherence to all applicable collection laws, regulations, and company policies (including FDCPA and FCRA guidelines)
  • Meet or exceed individual and team performance goals related to call volume, quality, and account resolution


Requirements:

  • 1+ years of experience in a high-volume call environment
  • Strong verbal communication and negotiation skills
  • Demonstrated ability to express empathy, patience, and professionalism when discussing sensitive financial matters
  • Ability to balance multiple priorities and independently problem-solve in a fast-paced environment
  • Self-motivated with a strong drive to exceed performance goals in a metrics-driven setting
  • Proficient in computer applications with strong and accurate data entry skills
  • Working knowledge of FDCPA and FCRA compliance practices
  • Experience with Salesforce (preferred)
  • Experience using a dialer system

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

  • Accounts Payable Specialist, Basware

    Denver, CO

    Accounts Payable Specialist, Basware - Denver, CO (in-office) Salary: $60,000 - $65,000, DOE Benefits: This position is eligible for health, dental, vision, insurance, and 401(K). Responsibilities: Process high-volume, full-cycle AP invoices on a daily...

    Recommended

  • Collections Specialist

    Irving, TX

    Job Title: Collections Specialist Location: Irving, Texas Compensation: $25 - $30 / hour Benefits: This position is eligible for medical, dental, vision, and 401(k). Job Summary We are seeking an experienced Collections Specialist to join our growing f...

    Recommended

  • Office Coordinator

    Denver, CO

    Job Title: Office Coordinator Location: Denver, CO Industry: Real Estate Pay: $26– 30/hr Benefits: Eligible for Medical, Dental, Vision, 401K Contract-to-Hire About Our Client: Addison Group is hiring on behalf of our client, a well-established organiz...

    Recommended

  • AR Administrator

    Reston, VA

    Position Title: Senior Administrator, Accounts Receivable Location: Reston, VA (Onsite) Assignment Type: Permanent Hire Compensation: $70,000 – $85,000 / year Work Schedule: Monday – Friday, 9:00 AM – 5:00 PM Benefits: This position is eligible for Med...

    Recommended

  • Corporate Paralegal

    Denver, CO

    Job Title: Corporate Paralegal Location: Denver, CO (80204. Hybrid – In-office Tuesday–Thursday) Industry: Professional Services Pay: $35-$50 /hr Benefits: Eligible for Medical, Dental, Vision, 401(K) 1+ year contract with potential About Our Client: A...

    Recommended

  • Talent Acquisition Specialist

    Denver Metro Area, Colorado

    Job Title: Talent Acquisition Specialist Location: Commerce City, CO Industry: Education Pay: $25 – $36 /hr Benefits: Eligible for Medical, Dental, Vision, 401(K) Contract-to-hire, salaried upon conversion About Our Client: Addison Group is partnering ...

    Recommended

  • Technical Writer

    Denver Metro Area, Colorado

    Job Title: Technical Writer Location: Greenwood Village, CO Industry: Corporate Services Pay: $29 – $33 per hour Benefits: Eligible for Medical, Dental, Vision, 401K 6-month Contract About Our Client: Addison Group is partnering with our client, a well...

    Recommended

  • Credit Analyst

    Atlanta, GA

    Job Title: Credit Analyst Industry: Finance & Accounting Location (City, State): Smyrna, GA Compensation: $20 – $25 per hour Benefits: This position is eligible for medical, dental, vision, and 401(k) benefits Work Schedule: Full-time, business hours A...

    Recommended

  • Fire Sprinkler Designer

    Denver, CO

    Role: Fire & Sprinkler Designer (2 openings) Location: Denver, CO or Tempe, AZ Compensation: $28 - $45 / hour (higher for strong experience | Potential $100K+ with NICET level III+) Benefits: This position includes medical, PTO, sick time, parental lea...

    Recommended

  • Construction Senior Accountant

    Denver, CO

    Construction Senior Accountant - Denver, CO (in-office) Pay rate: $42-50/hr. DOE Responsibilities: Drive the monthly, quarterly, and annual close processes to ensure timely and accurate financial reporting Review and correct balance sheet reconciliatio...

    Recommended

  • Payroll Specialist

    Denver Metro Area, Colorado

    Payroll Specialist - Denver, CO (Hybrid) Salary: $70,000-82,000, DOE Benefits: This position is eligible for health, dental, vision, insurance, and 401(K). Responsibilities: Process semi-monthly payroll accurately and on schedule for multi-state employ...

    Recommended

  • Credit and Collections Manager

    Boston Metro Area, Massachusetts

    Job Title: Credit and Collections Manager Location (City, State): Andover, MA Benefits: This position is eligible for medical, dental, vision, and 401(k) benefits Work Schedule: Full-time, business hours Pay: $55-$60/hour About Our Client: Addison Grou...

    Recommended

  • Cash Applications Specialist

    Austin, TX

    Job Title: Cash Applications Specialist Location: Austin, TX Compensation: $28 / hour Benefits: This position is eligible for medical, dental, vision, and 401(k). Position Summary Provide financial, administrative, and operational support within a shar...

    Recommended

  • Client Outreach Coordinator

    Houston, TX

    Position Title: Client Outreach Coordinator Location: Houston, TX Assignment Type: 45 - 60 days contract with potential for contract-to-hire Compensation: $20 - $25 / hr Work Schedule: Monday – Friday, 8- 5 pm Benefits: This position is eligible for me...

    Recommended

  • AR Specialist

    Washington, DC

    AR Specialist Type: Contract-to-Hire Location: Gaithersburg, MD Schedule: Fully Onsite Compensation: $20-25hr/ $50-55k upon conversion Hours: 7AM-4PM Start Date: Upon completion of background check Benefits: This position is eligible for medical, denta...

    Recommended

  • Accounts Receivable Specialist

    Wilmington, MA

    Job Title: Accounts Receivable Specialist Location (city, state): Wilmington, MA Compensation: $30 - $32 / Hourl Benefits: This position is eligible for medical, dental, vision. Role Summary The Accounts Receivable Specialist plays a key role in mainta...

    Recommended

  • Legal Assistant

    Oklahoma City, OK

    Job Title: Legal Assistant Location: Oklahoma City, OK Industry: Legal Services / Collections Pay: $24–$25/hr Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Our client is a respected legal practice with a...

    Recommended

  • Regional Credit & Collections Manager

    Inland Empire - Riverside, California

    Job Title: Regional Credit & Collections Manager Location: Riverside, CA Compensation: $110,000 - $145,000 / Annually + 10% Bonus Benefits: This position is eligible for medical, dental, vision, and 401(k). Seeking a hands-on Regional Credit & Collecti...

    Recommended

  • Accounts Payable (AP) Specialist

    Houston Metro Area, Texas

    Job Title: Accounts Payable (AP) Specialist Location: Houston, TX Compensation: $55,000 – $60,000 / year Benefits: This position may be eligible for medical, dental, vision, and 401(k). Job Summary We are seeking a detail-oriented Accounts Payable (AP)...

    Recommended

  • Patient Collections Specialist

    Southlake, TX

    Position: Patient Collector Location: Southlake, TX (Hybrid – onsite Tuesday–Thursday) - Open to remote candidates as well Salary Range: $22–$25 / Hour Benefits: This position is eligible for medical, dental, vision Assignment Type: Direct Hire Schedul...

    Recommended

  • Accounts Payable Specialist

    San Antonio, TX

    Job Title: Accounts Payable Specialist Location (city, state): San Antonio, Texas Compensation: $23-25 / hr Benefits: This position is eligible for medical, dental, vision, and 401(k). Are you looking for a growth opportunity for a reputable company wi...

    Recommended

  • Collections Specialist

    Boston Metro Area, Massachusetts

    Job Title: Collections Specialist Location (city, state): Remote Compensation: $35-$40 hourly Benefits: This position is eligible for medical, dental, vision, and 401(k). Job Description: · Lead focused collections effort targeting $20M+ in 365+ DSO ag...

    Recommended

  • AR Manager

    Reston, VA

    Position Title: Accounts Receivable Manager Location: Reston, VA (Hybrid – 2–3 days in office) Assignment Type: Permanent Hire Compensation: $90,000 – $110,000 annually Work Schedule: Monday – Friday, 9:00 AM – 5:00 PM (flexible staggered in-office sch...

    Recommended

  • Administrative Assistant

    Texas

    Job Title: Administrative Assistant Location: Lewisville, TX Work Schedule: Monday – Friday, 9:00 AM – 6:00 PM Type of Employment: 6-Month Contract Compensation: $22/hour Industry: Administrative Support Benefits: This position may be eligible for dent...

    Recommended

  • Billing Specialist

    Tacoma Metro Area, Washington

    Job Title: Billing Specialist Location (city, state): Hybrid in Gig Harbor, WA Compensation: $25 - $35 / hour Benefits: This position is eligible for medical, dental, vision, and 401(k). Qualifications: 2+ Years of Billing Experience- preferably dealin...

    Recommended

  • Physician AR Specialist

    Houston, TX

    Job Title: Physician A/R Specialist Location: Houston, TX (Galleria Area) Industry: Healthcare / Revenue Cycle Management Pay: $20–$23 per hour Job Type: Contract-to-Hire Benefits: This position is eligible for medical, dental, vision, life insurance a...

    Recommended

  • Bilingual Customer Service Representative (Spanish, English)

    Oklahoma City, OK

    Job Title: Bilingual Customer Service Representative (Spanish/English) Location: Oklahoma City, OK Industry: Financial Services Pay: $19 – $20 per hour Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addis...

    Recommended

  • Medical Biller

    Baltimore, MD

    Job Title: Medical Biller Type: Contract to hire Location: Baltimore, MD Industry: Healthcare Administration / Revenue Cycle Pay: $24 - $26 / Hour Schedule: Hybrid after 90 days (2 days onsite, 3 days remote work) Benefits: This position is eligible fo...

    Recommended

  • Customer Service Representative

    Alexandria, VA

    Job Title: Customer Service Representative Industry: Real Estate / Call Center / Home Services Location: Alexandria, VA (100% on site) Assignment Type: Contract (~6 months) Pay: $18-22/hour (commensurate with experience) Work Schedule: Monday–Friday | ...

    Recommended

  • Customer Experience Representative

    Portland, TN

    Job Title: Customer Experience Representative Reports To: Customer Experience Manager FLSA Status: Hourly– Non-Exempt Location: Onsite Portland, TN Pay Rate: $18-19/hour Benefits: This role might be eligible for medical, dental, vision, and 401(k) Prim...

    Recommended