Customer Service Representative
Alexandria, VA
Category: Administrative
Reference ID: 10063977
Shortcut: http://addisongroup.gosnaphop.com/IDbcAA
Job Title: Customer Service Representative
Industry: Real Estate / Call Center / Home Services
Location: Alexandria, VA (100% on site)
Assignment Type: Contract (~6 months)
Pay: $18-22/hour (commensurate with experience)
Work Schedule: Monday–Friday | Standard business hours | Full-time
Benefits: This position is eligible for medical, dental, vision, and 401(k).
About Our Client:
Addison Group is partnering with a property management company seeking a dedicated Customer Service Representative to support their customer service team. The organization is committed to delivering excellent customer experiences and maintaining efficient operations.
Job Description:
The Customer Service Representative will handle a high volume of calls, providing professional support to customers. This role includes resolving issues, processing orders, conducting outbound sales initiatives, and maintaining accurate customer records while delivering a high standard of service.
Key Responsibilities:
- Respond to customer inquiries and resolve complaints professionally.
- Research and implement solutions for customer issues; escalate as necessary.
- Accurately process customer orders and payments, ensuring timely fulfillment.
- Conduct outbound calls and upsell products, meeting assigned sales targets.
- Gather customer insights and maintain accurate customer data.
- Make follow-up calls to ensure satisfaction and report recurring issues to management.
Qualifications:
- Over 1 year of experience in a high-volume call center environment required.
- Proficiency in Microsoft Office Suite and Phone Line systems.
- Strong verbal and written communication skills.
- Ability to remain focused, collaborative, and customer-oriented.
- Bachelor’s degree preferred, experience can compensate.
Perks:
- Gain experience with a dynamic call center setting.
- Develop customer service and sales skills in a collaborative environment.
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
-
Business Development Representative
Tulsa, OK
Position: Business Development Representative Pay: $50,000 - 55,000 per year + commission Location: Tulsa, OK Benefits: This position is eligible for medical, dental, vision, and 401(k) Position Overview Addison Group is seeking a motivated, results-dr...
Recommended
-
Customer Service Representative
Aurora, CO
Job Title: Customer Service Representative Location: Aurora, CO Assignment Type: Temp-to-Hire (with strong potential for conversion) Industry: Manufacturing / Engineering Services Pay: $19.00 – $21.50 /hour Work schedule: Monday–Friday, 8:00 AM – 5:00 ...
Recommended
-
Customer Service Representative
Dallas Metro Area, Texas
Job Title: Customer Service Representative Location: Addison, TX (75001) 100% onsite Industry: Customer Service / Call Center Pay: $17 - $17.50 / hour About Our Client: Our client is a well-established organization in Downtown Dallas looking to bring o...
Recommended
-
Collections Agent
Denver Metro Area, Colorado
Collections Specialist - Denver, CO (in-office) Hourly pay rate: $23-25/hr + bonuses Benefits: This position is eligible for health, dental, vision, insurance, and 401(K). Responsibilities: Handle a high volume of inbound and outbound collection calls ...
Recommended
-
Inside Sales Representative
Wayne, PA
Job Title: Inside Sales Representative Location: Wayne, PA (On-site) Job Type: Full-Time, Permanent Compensation: $40000 / Year + monthly performance-based incentives (potential to earn up to $70K+ annually) Benefits: Medical, Dental, Vision, Life Insu...
Recommended
-
Bilingual Customer Service Representative (Spanish, English)
Oklahoma City, OK
Job Title: Bilingual Customer Service Representative (Spanish/English) Location: Oklahoma City, OK Industry: Financial Services Pay: $19 – $20 per hour Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addis...
Recommended
-
Client Outreach Coordinator
Houston, TX
Position Title: Client Outreach Coordinator Location: Houston, TX Assignment Type: 45 - 60 days contract with potential for contract-to-hire Compensation: $20 - $25 / hr Work Schedule: Monday – Friday, 8- 5 pm Benefits: This position is eligible for me...
Recommended
-
Customer Experience Representative
Portland, TN
Job Title: Customer Experience Representative Reports To: Customer Experience Manager FLSA Status: Hourly– Non-Exempt Location: Onsite Portland, TN Pay Rate: $18-19/hour Benefits: This role might be eligible for medical, dental, vision, and 401(k) Prim...
Recommended
-
Business Development Associate
Charlotte, NC
Addison Group - Business Development Associate Addison Group is one of the fastest growing private staffing firms in America that specializes in contract and direct hire staffing, as well as consulting services. We have made “Best of Staffing” lists fo...
Recommended
-
Call Center Representative
Rockville, MD
Job Title: Call Center Representative Industry: Benefits / Healthcare Location: Rockville, MD Assignment Type: Contract-to-Hire (6 months to conversion) Pay: $23 – $25 / Hour Work Schedule: Full-time, 5 days onsite. Training schedule 8:00 AM – 5:00 PM....
Recommended
-
Sales Assistant
Skokie, IL
Job Title: Sales Assistant Location: Skokie, IL (Hybrid) Industry: Real Estate Pay: $25.00 – $30.00 / Hourly Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is partnering with our client, an ...
Recommended
-
Contact Center Representative
Frederick, MD
Job Title: Contact Center Representative (Participant Advocate) Industry: Healthcare / Benefits Administration Location: Rockville, MD (100% In Office) Assignment Type: 6-month contract-to-hire Pay: $23 – $27 / Hour (depending on experience) Work Sched...
Recommended
-
Dispatcher
Nashville, TN
Job Title: Dispatcher Location (City, State): On-site | Nashville, TN Industry: Transportation / Towing / Logistics Pay: $18 - $20/hour Benefits: This position may be eligible for health, dental, vision, insurance, and 401(K). About Our Client: Addison...
Recommended
-
AR Administrator
Reston, VA
Position Title: Senior Administrator, Accounts Receivable Location: Reston, VA (Onsite) Assignment Type: Permanent Hire Compensation: $70,000 – $85,000 / year Work Schedule: Monday – Friday, 9:00 AM – 5:00 PM Benefits: This position is eligible for Med...
Recommended
-
Administrative Assistant
Texas
Job Title: Administrative Assistant Location: Lewisville, TX Work Schedule: Monday – Friday, 9:00 AM – 6:00 PM Type of Employment: 6-Month Contract Compensation: $22/hour Industry: Administrative Support Benefits: This position may be eligible for dent...
Recommended
-
Property Coordinator
Reston, VA
Job Title: Property Coordinator Location (city, state): Reston, VA (Fully on-site) Industry: Commercial Property Management Type: Contract (4-5+ month contract) Pay: $20 - $22hr / hour (depending on experience) Work Schedule: Monday-Friday 8am-5pm Abou...
Recommended
-
Bilingual Call Center Representative
Tysons, VA
Job Title: Dispute Resolution Specialist I (Bilingual English/Spanish) Industry: Call Center/Non-profit Location (city, state): McLean, VA (Hybrid role after training) Assignment Type: Contract-to-Hire (long-term contract with potential for conversion)...
Recommended
-
AR Manager
Reston, VA
Position Title: Accounts Receivable Manager Location: Reston, VA (Hybrid – 2–3 days in office) Assignment Type: Permanent Hire Compensation: $90,000 – $110,000 annually Work Schedule: Monday – Friday, 9:00 AM – 5:00 PM (flexible staggered in-office sch...
Recommended
-
Account Manager
Fort Worth, TX
Job Title: Account Manager Location: Fort Worth, TX Work Schedule: Monday – Friday, 7:30am – 4:30pm (1-hour lunch) Type of Employment: Full-Time, Direct Hire Compensation: $65,000 – $70,000 annually Industry: Professional Services Benefits: Medical, de...
Recommended
-
Accounts Payable Specialist, Basware
Denver, CO
Accounts Payable Specialist, Basware - Denver, CO (in-office) Salary: $60,000 - $65,000, DOE Benefits: This position is eligible for health, dental, vision, insurance, and 401(K). Responsibilities: Process high-volume, full-cycle AP invoices on a daily...
Recommended
-
Senior AR Specialist
Reston, VA
Position Title: Senior AR Specialist Location: Reston, VA (Hybrid) Assignment Type: Permanent Hire Compensation: $100,000 – $120,000 annually Work Schedule: Monday – Friday, 9:00 AM – 5:00 PM Benefits: This position is eligible for Medical, Dental, Vis...
Recommended
-
Webex Onboarding Specialist
Oklahoma City, OK
Role: Webex Calling Onboarding Specialist (Contract) Location: Oklahoma City Pay Rate Range: $23 – $25 hour Benefits: The position is eligible for medical, dental, vision, and 401(k). Are you looking for a growth opportunity for a reputable company wit...
Recommended
-
Customer Experience Manager
Apex, NC
Job Title: Customer Experience Manager Location: Apex, NC Industry: Manufacturing Employment Type: Direct Hire Compensation: $100,000 - $120,000 Benefits: Medical, dental, vision, and 401(k) Addison Group is partnering with a manufacturing organization...
Recommended
-
Customer Service Representative
Oklahoma City; OK, OK
Job Title: Customer Service Representative (CSR) Location: Oklahoma City, OK Industry: Food Distribution / Consumer Goods Pay: $20.00 – $25.00 / hour (depending on experience) Benefits: This position is eligible for medical, dental, vision, and 401(k)....
Recommended
-
Mailroom & Print Operations Assistant
Washington, DC
Job Title: Mailroom & Print Operations Assistant Industry: Center-Right Public Policy / Nonprofit Location (City, State): Washington, DC Assignment Type: Contract-to-Hire Pay: $18–$20/hour during contract period; anticipated $22.50–$24/hour upon conver...
Recommended
-
Logistics Coordinator
Gurnee, IL
Job Title: Logistics Specialist (Contract) Location (city, state): Hybrid – Gurnee, IL (mostly remote; on-site for team meetings/events only) Industry: Manufacturing Pay: $24 – $26 / hr (based on experience) Benefits: This position is eligible for medi...
Recommended
-
Administrative Assistant
Conshohocken, PA
Job Title: Administrative Assistant Location: Conshohocken, PA Job Type: Full-Time, Direct hire, Fully on-site Compensation: $45000 -$50000 / Year Benefits: Medical, Dental, Vision, HSA/FSA, PTO, 401K An organization is seeking an Administrative Assist...
Recommended
-
Engineering Support & Customer Success Analyst (Remote, MUST be in USA)
Anywhere
Position: Engineering Support & Customer Success Analyst Location: 100% Remote – Mainland-USA based candidates ONLY (working EST) Length: 3+ months contract to hire Target Pay Range: $25.00 / Hourly W2 (Benefits eligible after 60 days) Work Auth: (GC, ...
Recommended
-
Insurance Verification Specialist
Phoenix, AZ
Job Title: Insurance Verification Specialist Location (city, state): Phoenix, AZ (Biltmore area) Industry: Healthcare / Insurance Pay: $20-21/hour About Our Client: Addison Group is actively hiring an Insurance Verification Specialist for one of our he...
Recommended
-
Patient Care Coordinator (Medical Secretary)
Freehold, NJ
Job Title: Patient Care Coordinator (Medical Secretary) Location (City, State): Freehold, NJ Industry: Orthopedics / Healthcare Pay: $21–$24 per hour depending on experience Benefits: This position is eligible for health, dental, vision, insurance, and...
Recommended