Support Specialist

Saint Paul, MN


Apply Save

Type: Direct-Hire

Category: Healthcare

Reference ID: 10078763

Shortcut: http://addisongroup.gosnaphop.com/hMO9AD


Job Title: Support Specialist

Location: Remote

Industry: Healthcare

Pay Rate: $40 - $45 / HR

Benefits: This position is eligible for Medical, Dental, Vision, and 401K benefits.


Job Description:

We are currently hiring for a Support Specialist. Duties will consist of taking incoming calls pertaining to support helping participants of programs set goals, make progress in their mental health journey, and identify needs.

 

Key Responsibilities:

  • Create a positive, warm and welcoming safe space for clients.
  • Take inbound calls regarding support services, identify areas to support with unmet needs, and set goals and plans for follow-up.
  • Manage caseload by responding to transfer calls and place outbound calls with established participants.
  • Assist clients in understanding employer benefits, eligibility, and available resources.
  • Complete strong and clear documentation.
  • Other duties as assigned.

Qualifications:

  • Must have a Master's degree in Social Work, Counseling, Psychology, Health & Wellness Coaching, or a related health field.
  • Must have at least 2 years of providing behavioral health or solution focused support.
  • Must be able to work full time hours Monday thru Friday within the hours of 10AM-8PM CST.
  • Must have excellent written and verbal communication abilities.
  • Must have strong organizational and time-management skills.
  • Must strong follow-up skills.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.




  • Healthcare Customer Service Representative

    Rockville, MD

    Job title: Healthcare Customer Service Representative Location (city, state): Rockville, MD - Fully Onsite Industry: Healthcare / Health Benefits / Customer Service Pay: $25–$28/hour Benefits: This position is eligible for medical, dental, vision, life...

    Recommended

  • Medical Billing Specialist

    Miami, FL

    Job Title: Medical Billing Specialist Location: On-Site role in Minneapolis, MN Industry: Healthcare Pay Rate: $24 - $28 / hour Benefits: This position is eligible for medical, dental, vision, and 401K. Job Description: We are currently hiring for a Me...

    Recommended

  • Patient Service Representative

    Austin, TX

    Patient Service Representative Location: Remote (must reside in one of the following states to be considered TX, FL, GA, IN, KY, MS, MO, NC, OH, and SC) Schedule: Monday-Friday, full-time schedule. Training schedule is 8:00 AM - 5:00 PM Eastern Time, w...

    Recommended

  • Product Manager (Amazon Connect) – USA Remote Contractor (Mainland USA Only)

    Illinois

    Position: Product Manager (Amazon Connect) – Remote Contractor Location: Remote - must be in Mainland USA able to Work CST/EST Contract Length: Long-Term Contract, 6-12+ Months Hours: 40 hours per week Target W2 Pay: $60 per Hour Benefits: This job may...

    Recommended

  • Wastewater Monitoring Temp (Survey Support Specialist)

    Washington, DC

    Position: Wastewater Monitoring Temp (Survey Support Specialist) Industry: Nonprofit / Public Health Location: Remote; Must be local to the DMV area Assignment Type: Contract, approximately 5 weeks with potential to extend based on business needs Pay: ...

    Recommended

  • Medical Scheduler

    Munster, IN

    Title: Medical Scheduler Location: Hammond, IN (Onsite) Compensation: $17.00 - $20,00 / per hour (based on experience) Employment Type: Contract-to-Hire Industry: Healthcare / Patient Access / Call Center Work Schedule: Monday-Friday, 9:00 AM-5:30 PM B...

    Recommended

  • Medical Front Desk Receptionist

    Tulsa, OK

    Job title: Medical Front Desk Receptionist Location: Tulsa, OK – Multiple Locations Industry: Healthcare / Behavioral Health Pay: $18.00 / Per hour Benefits: This position is eligible for medical, dental, vision, life insurance and 401k. About Our Clie...

    Recommended

  • Patient Care Coordinator

    Freehold, NJ

    Job Title: Patient Care Coordinator (Medical Secretary) Location (City, State): Freehold, NJ Industry: Orthopedics / Healthcare Pay: $21–$24 per hour depending on experience Benefits: This position is eligible for health, dental, vision, insurance, and...

    Recommended

  • Docketing Specialist – Litigation

    Phoenix, AZ

    Job Title: Docketing Specialist – Litigation Location (city, state): Remote (U.S. – Must have experience in CA, AZ, CO, or WA jurisdictions) Compensation: $28 - $37 / hour (flexibility for highly qualified candidates) Benefits: This position is eligibl...

    Recommended

  • Retina Billing Specialist

    Southlake, TX

    Role: Billing Specialist - Retina Location: Fully Remote Pay Range: $24 – $30 / hour Schedule: Monday–Friday, 8:00 AM–5:00 PM in the assigned practice's time zone Employment Type: Direct Hire Benefits: This role is eligible for medical, dental, vision ...

    Recommended

  • Provider Enrollment Specialist

    Houston, TX

    Job title: Provider Enrollment Specialist Location (city, state): West Houston (Hybrid – One Week Onsite / One Week Remote) Industry: Healthcare / Provider Enrollment & Credentialing Pay: $21–$25/hour, based on experience Benefits: This position is eli...

    Recommended

  • Call Center Associate

    Oklahoma City, OK

    Job Title: Call Center Associate Location: Oklahoma City, OK Industry: Healthcare Pay: $18.00 - $19.00 per hour Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is partnering with a healthcare...

    Recommended

  • Full-Cycle Billing Specialist

    Texas

    Job title: Full-Cycle Billing Specialist Location: Texas Industry: Healthcare / Infusion Revenue Cycle Pay: $22.00 - $26.00 / Per Hour (Based on years of experience) Benefits: This position is eligible for medical, dental, vision, life insurance and 40...

    Recommended

  • Client Service Specialist

    Peoria, AZ

    Job Title: Client Service Specialist Location: Peoria, AZ Compensation: $20.00 - $25.00 / Per hour Industry: Financial Services Benefits: This position is eligible for medical, dental, and vision insurance, with the employer covering 75% of the employe...

    Recommended

  • Insurance Verification Specialist

    Phoenix, AZ

    Job Title: Insurance Verification Specialist (Contract-to-Hire) Location (city, state): Phoenix, AZ 85016 Industry: Healthcare / Revenue Cycle Pay: $19.00 – $21.00 / hour Benefits: Medical, dental, and vision coverage, 401(k), paid holidays and plus PT...

    Recommended

  • Member Service Specialist

    Tulsa Metro Area, Oklahoma

    Job Title: Member Service Specialist Industry: Insurance / Healthcare Services Location (City, State): Tulsa, OK Assignment Type: Full-Time, Contract-to-Hire Pay: $20-25/hr Work Schedule: Monday–Friday, 10am-7pm Benefits: This position is eligible for ...

    Recommended

  • Member Service Specialist

    Tulsa Metro Area, Oklahoma

    Job Title: Member Service Specialist Industry: Insurance / Healthcare Services Location (City, State): Tulsa, OK Assignment Type: Full-Time, Contract to Hire Pay: $20-25/hr Work Schedule: Monday–Friday, 10am-7pm Benefits: This position is eligible for ...

    Recommended

  • Dispatcher Call Center Agent

    Dallas, TX

    Job Title: Dispatcher / Call Center Agent Location: Dallas, TX Work Schedule: 10-hour shifts, 40-hour week Type of Employment: Contract to Hire Compensation: $21 - $23 / Hour Industry: Energy / Gas Benefits: This position is eligible for medical, denta...

    Recommended

  • Reimbursement Specialist

    Westchester, IL

    Job Title: Reimbursement Specialist – Liability Industry: Healthcare / Medical Billing Location: Westchester, IL (Hybrid) Assignment Type: Direct Hire Pay: $22 – $26 / hour (up to $27/hour based on experience) Work Schedule: Full-time, Monday–Friday wi...

    Recommended

  • Live Answer Representative

    Charlotte, NC

    Job Title: Live Answer Representative Location: Charlotte, NC Compensation: $19.00 – $22.30 / hour Benefits: This position is eligible for medical, dental, vision, and 401(k) benefits. About the Opportunity: Addison Group is seeking Live Answer Represe...

    Recommended

  • Customer Service Representative

    Austin, TX

    Job Title: Customer Service Representative Industry: Customer Support / Call Center Location (City, State): Austin, TX (Onsite) Compensation: $18 – $20 per hour Benefits: This position is eligible for medical, dental, vision, and 401(k). Work Schedule:...

    Recommended

  • Total Rewards Manager

    Houston, TX

    Location: Houston, TX (Downtown) Work Arrangement: Fully Onsite Compensation: Target Base Salary up to $130,000 + Annual Bonus A growing, multi-location organization is seeking a Total Rewards Manager to lead benefits, compensation, compliance, and emp...

    Recommended

  • Business Support Lead

    Austin, TX

    Job Title: Business Support Lead Location: Austin, TX Job Type: Direct Hire Industry: Interior Design Pay: $90,000–$95,000 Work Schedule: Monday-Friday, 8:00AM-5:00PM, Fully Onsite Benefits: This position is eligible for medical, dental, vision, and 40...

    Recommended

  • Treatment Coordinator

    Albany, NY

    Title: Dental Treatment Coordinator Location: Albany, NY area (must be able to travel occasionally between nearby practice locations) Compensation: $23–$30/hour, depending on experience Industry: Dental / Healthcare Benefits: The position is eligible f...

    Recommended

  • Customer Service Representative

    Rockville, MD

    Job Title: Participant Advocate / Customer Service Representative Industry: Healthcare Benefits / Insurance Location (City, State): Rockville, MD Assignment Type: Contract-to-Hire; anticipated conversion after approximately 6–8 months Pay: $23.00–$27.0...

    Recommended

  • Engineering Support & Customer Success Analyst (Remote, MUST be in USA)

    Anywhere

    Position: Engineering Support & Customer Success Analyst Location: 100% Remote – Mainland-USA based candidates ONLY (working EST) Length: 3+ months contract to hire Target Pay Range: $25.00 / Hourly W2 (Benefits eligible after 60 days) Benefits: This p...

    Recommended

  • Phone Operator

    Flowood, MS

    Job Title: Phone Operator Industry: Healthcare Location (city, state): Flowood, MS Assignment Type: Contract Pay: $15.00–$17.00/hour Work Schedule: Monday–Friday, 8:30 AM–5:00 PM. Training will be 7:30 AM–4:00 PM or 8:00 AM–4:30 PM, with a 30-minute lu...

    Recommended

  • Desktop Support Technician

    Oklahoma

    Role: Tier 2 Support Technician Position Type: Contract to Hire Location: Oklahoma City Pay Rate Range: $25.00 - $34.00/hour Benefits: You are eligible for medical, dental, vision insurance benefits, 401K Are you looking for a growth opportunity for a ...

    Recommended

  • Remote Radiation Oncology Profee Coder

    Texas

    Job Title: Remote Radiation Oncology Profee Coder Location (city, state): Remote – Cannot reside in CA, CT, HI, IL, NY, RI, VT, or WA for permanent conversion Industry: Healthcare / Professional Fee Coding Pay: $21 – $30 / hour Benefits: This role is e...

    Recommended

  • Benefits Specialist

    Dallas Metro Area, Texas

    Job Title: Benefits Specialist Location: Dallas-Fort Worth, TX (100% Onsite) Compensation: $60,000 – $65,000 / year (depending on experience) Employment Type: Contract Benefits: This position is eligible for medical, dental, vision, and 401(k) Job Desc...

    Recommended