Customer Service Representative

Aurora, CO


Apply Save

Type: Contract-to-Hire

Category: Administrative

Reference ID: 10055935

Shortcut: http://addisongroup.gosnaphop.com/qwpItV


Job Title: Customer Service Representative

Location: Aurora, CO

Assignment Type: Temp-to-Hire (with strong potential for conversion)

Industry: Manufacturing / Engineering Services

Pay: $19.00 – $21.50 /hour

Work schedule: Monday–Friday, 8:00 AM – 5:00 PM

Benefits: This position is eligible for medical, dental, vision, and 401(k).


About Our Client:

Addison Group is partnering with a well-established company in the Aurora area that is seeking a driven and detail-oriented Customer Service Representative. This is a great opportunity for someone who is passionate about delivering excellent service and looking to grow in a fast-paced, team-oriented environment.


Job Description:

The Customer Service Representative will play a key role in supporting internal and external customers by managing order processing, tracking shipments, and collaborating with vendors and departments to ensure smooth operations. This is a fully onsite role with long-term potential and early conversion opportunities.


Key Responsibilities:

  • Accurately enter and manage customer orders
  • Initiate welcome calls/emails to set expectations and confirm order details
  • Monitor order progress and proactively communicate updates to customers
  • Work with vendors to manage component sourcing, pricing, and delivery timelines
  • Handle part substitutions and address any issues that arise with product availability
  • Act as a liaison between departments to ensure timely and accurate fulfillment
  • Follow up with customers post-shipment to ensure satisfaction
  • Support the team with general administrative and customer support tasks
  • Maintain organized records and documentation throughout the order process

Qualifications:

  • 1+ year of customer service experience
  • Excellent communication and customer service skills
  • Strong attention to detail and ability to manage multiple tasks
  • Comfortable working in a fast-paced, high-volume setting

Additional Details:

  • Work Setting: 100% onsite



Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request. 

  

#Admin1

  • Customer Service Representative

    Elgin, IL

    Job Title: Customer Service Representative Location (city, state): Elgin, IL Industry: Packaging & Manufacturing Pay: $20.00 – $22.00 / Hour (based on experience) Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Cl...

    Recommended

  • Customer Service Officer

    Apex, NC

    Job Title: Customer Service Officer Industry: Manufacturing Location (City, State): Apex, NC Assignment Type: Direct Hire Pay: $65,000–$70,000 annually (flexibility up to $75,000 for highly qualified candidates) Work Schedule: Monday–Friday | 8:00 AM–5...

    Recommended

  • Customer Service Representative

    Austin, TX

    Job Title: Customer Service Representative Industry: Customer Support / Call Center Location (City, State): Austin, TX (Onsite) Compensation: $18 – $20 per hour Benefits: This position is eligible for medical, dental, vision, and 401(k). Work Schedule:...

    Recommended

  • Customer Service Representative

    Schaumburg, IL

    Job Title: Customer Service Representative Location (city, state): Schaumburg, IL Industry: Packaging Pay: $26-28/hr Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client Addison Group is hiring a full cycle Cust...

    Recommended

  • Inside Sales Account Manager

    Rockwall, TX

    Job Title: Inside Sales Account Manager Location (City, State): Rockwall, TX Work Schedule: Monday - Friday, 8:00-5:00 CST Type of Employment: Direct Hire Salary: $50,000 - $65,000 / year Industry: Manufacturing Benefits: This position is eligible for ...

    Recommended

  • Administrative Assistant

    Dallas, TX

    Job Title: Administrative Assistant Location: Dallas, TX Schedule: Monday–Friday | 8:00–4:00 or 8:30–4:30 (flexibility for occasional after-hours events required) Employment Type: Contract-to-Hire Pay Rate: $36.00–$43.00 per hour Industry: Education Be...

    Recommended

  • Procurement and Supplier Management Specialist

    Deer Park, IL

    Job Title: Procurement and Supplier Management Specialist Industry: Biotechnology Location (City, State): Deer Park, IL Assignment Type: Contract to Hire Pay: $28-30/hr Work Schedule: Monday-Friday | 5:00 AM-1:30 PM Benefits: This position is eligible ...

    Recommended

  • Customer Service Account Management

    Naperville, IL

    Job Title: Account Management Representative Location (city, state): Naperville, IL (hybrid 3 days) Industry: Manufacturing Pay: $75,000 - $82,000 / Year based on experience Benefits: This position is eligible for medical, dental, vision, and 401(k) be...

    Recommended

  • Accounts Receivable Manager

    Long Beach, CA

    Position Title: Accounts Receivable Manager Location: Long Beach, CA (On-Site) Assignment Type: Permanent Hire Compensation: $80,000 - $90,000 annually Work Schedule: Monday - Friday, 9:00 AM - 5:00 PM Benefits: This position is eligible for Medical, D...

    Recommended

  • Customer Service Lead

    Pittsburgh, PA

    Customer Service Lead Location: Pittsburgh, PA 15205 (Robinson area — near the airport) Assignment Type: Full-Time, Long-Term Contract Compensation: $22 – $27 /hr Schedule: Monday–Friday, 8:00am – 4:00/5:00pm (some flexibility, OT eligible) Work Settin...

    Recommended

  • Payroll Manager

    Chantilly, VA

    Position Title: Payroll Manager Location: Chantilly, VA (Hybrid – 3 days onsite) Assignment Type: Permanent Hire Compensation: $85,000–$95,000 / Annually Work Schedule: Monday – Friday, 9:00 AM – 5:00 PM Benefits: This position is eligible for Medical,...

    Recommended

  • Administrative Support Specialist

    Oklahoma City, OK

    Job Title: Administrative Support Specialist Location: Oklahoma City, OK Industry: Office / Professional Services Pay: $17 - $19 / Hour Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is part...

    Recommended

  • Senior Accounts Receivable Specialist

    Cerritos, CA

    Position Title: Senior Accounts Receivable Specialist Location: Cerritos, CA (On-Site) Assignment Type: Permanent Hire Compensation: $28.00 - $31.00 per hour Work Schedule: Monday – Friday, 9:00 AM – 5:00 PM Benefits: This position is eligible for Medi...

    Recommended

  • Events & Field Marketing Manager

    Chicago, IL

    Job Title: Events & Field Marketing Manager Industry: B2B SaaS Location: Chicago, IL Assignment Type: Direct Hire Pay: $90,000–$115,000 annually (plus bonus potential) Work Schedule: Monday–Friday, 8:00 AM–5:00 PM, 100% Onsite Benefits: This position i...

    Recommended

  • Bilingual HR Manager

    Dallas, TX

    Job Title: Bilingual HR Manager Location: Dallas, TX Work Schedule: Monday – Friday | Three days: 8:00 AM – 5:00 PM | Two days: 10:00 AM – 6:00 PM Type of Employment: Direct Hire Compensation: $80,000 – $85,000 annually, plus bonus opportunity Industry...

    Recommended

  • Customer Service Representative

    Dallas Metro Area, Texas

    Job Title: Customer Service Representative Location: Addison, TX (75001) 100% onsite Industry: Customer Service / Call Center Pay: $17.00 - $17.50 / Hourly Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: O...

    Recommended

  • Customer Service Representative

    Phoenix, AZ

    Job Title: Customer Service Representative Location: Phoenix, AZ Industry: Healthcare Pay: $17.50/hour About Our Client: Our client, a well-established healthcare provider in Phoenix, AZ, is seeking a dedicated Customer Service Representative. This is ...

    Recommended

  • Operations-Inside Sales Administrator

    Tulsa, OK

    Job Title: Operations/Inside Sales Administrator Location: Tulsa, OK Work Schedule: M-F, 8 – 5 Type of Employment: Direct Hire Compensation: $50k-70k Industry: Manufacturing Benefits: Full Package Job Description: Addison Group is hiring on behalf of o...

    Recommended

  • Sales Support Administrator

    Plymouth, MA

    Job Title: Sales Support Administrator Industry: Consumer Products / Retail Location (City, State): Plymouth, MA Assignment Type: Contract Pay: $20-$26/hour Work Schedule: Hybrid Schedule – Monday through Thursday onsite, Friday remote Monday-Friday, 8...

    Recommended

  • AR Specialist

    Washington, DC

    AR Specialist Type: Contract-to-Hire Location: Gaithersburg, MD Schedule: Fully Onsite Compensation: $20-25hr/ $50-55k upon conversion Hours: 7AM-4PM Start Date: Upon completion of background check Benefits: This position is eligible for medical, denta...

    Recommended

  • Receptionist

    District of Columbia

    Job Title: Receptionist Industry: Administrative / Customer Service / Office Operations Location: Washington, DC (Onsite) Assignment Type: Contract (2–4 months) Pay: $18–$21/hour (commensurate with experience) Work Schedule: Monday–Friday | Standard bu...

    Recommended

  • Call Center Representative

    Virginia

    Job Title: Call Center Representative Industry: Financial Services / Professional Services / Call Center Location (city, state): Alexandria, VA (Onsite) Assignment Type: Contract | Approximately 2-3 months Pay: $18.00 - $21.00 per hour, commensurate wi...

    Recommended

  • Customer Service Representative | 12pm-9pm

    Itasca, IL

    Job Title: Customer Service Representative - 2nd Shift | 12pm-9pm, Sun-Thur Location (City, State): Itasca, IL Industry: Transportation / Logistics Pay: $23 - $24 / hour (based on experience) Benefits: This position is eligible for medical, dental, vis...

    Recommended

  • Data Entry, Admin Assistant

    Gurnee, IL

    Job Title: Sales Account Manager Location: Remote (U.S.) – Any time zone, but EST time is preferred Industry: Aviation Salary: $80-100k (based on experience) Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client:...

    Recommended

  • Customer Service Representative

    Herndon, VA

    Job Title: Customer Service Representative Industry: Telecommunications Location: Herndon, VA Assignment Type: Contract | Hybrid (3–4 days onsite) Pay: $22.00–$23.00 per hour Work Schedule: Monday–Friday | 8:30 AM–5:00 PM | 40 hours per week Benefits: ...

    Recommended

  • Clinical Services Consultant

    Littleton, CO

    Job Title: Clinical Services Consultant Industry: Healthcare Technology Location (City, State): Littleton, CO Assignment Type: Direct Hire Pay: $70,000 – $80,000 / Annually Work Schedule: Monday–Friday | 8:00 AM–5:00 PM Benefits: This position is eligi...

    Recommended

  • Bilingual Patient Service Representative

    Wilmington, DE

    Job Title: Bilingual Patient Service Representative Location: Wilmington, DE Industry: Community Health / Healthcare Administration Pay: $15.00 – $17.00 / Hour (based on experience) Benefits: The position is eligible for medical, dental, vision, and 40...

    Recommended

  • Bilingual Patient Service Representative

    Wilmington, DE

    Job Title: Bilingual Patient Service Representative Location: Wilmington, DE Industry: Community Health / Healthcare Administration Pay: $15.00 – $17.00 / Hour (based on experience) Benefits: The position is eligible for medical, dental, vision, and 40...

    Recommended

  • Administrative Assistant

    Dallas Metro Area, Texas

    Job Title: Administrative Assistant Location: Dallas, TX Work Schedule: Monday – Friday, 8:00 AM – 5:00 PM Type of Employment: 6-Month Contract Compensation: $22.00 - $24.00 / Hourly Industry: Administrative Support Benefits: This position may be eligi...

    Recommended

  • Accounts Receivable Specialist

    Everett, WA

    Job Title: Accounts Receivable Specialist Location (city, state): Fully on-site in Everett, WA Compensation: $26 - $36 /hour Benefits: This position is eligible for medical, dental, vision, and 401(k). Qualifications: 2+ years of experience in AR/Billi...

    Recommended