Order Entry Specialist
Austin-Round Rock-San Marcos Metro Area, Texas
Category: Administrative
Reference ID: 10080054
Shortcut: http://addisongroup.gosnaphop.com/5uqEB7
Customer Operations Specialist
- Location: West Austin, TX | Hybrid – 3 days in office
- Schedule: Monday–Friday | 40 hours/week | Standard business hours
- Pay: $20–$24/hour
- Type: Contract | 3 months, with potential to extend
- Benefits: This position is eligible for Medical, Dental, Vision and 401K
About the Role
Our client is seeking a Customer Operations Specialist to join their Supply Chain team on a temporary basis. This is a customer operations and order management role supporting B2B/corporate customers—not a traditional call-center customer service position.
The ideal candidate has experience managing customer orders, working with business customers, and navigating ERP or order management systems. This is a high-volume environment where accuracy, organization, and the ability to learn new systems quickly are essential.
Key Responsibilities
- Manage customer orders from order entry through fulfillment and invoicing.
- Ensure orders are entered accurately and processed on time.
- Confirm products, pricing, shipping methods, and related order details.
- Coordinate with distribution centers and internal teams to ensure timely fulfillment.
- Manage tracking, proof of delivery, returns, and invoicing.
- Serve as a primary point of contact for assigned B2B customer accounts.
- Provide professional, solution-oriented support to customers and internal partners.
- Monitor account status, customer KPIs, and order-related issues.
- Proactively identify potential order or fulfillment issues and help resolve them.
- Generate reports and maintain accurate customer and order information.
- Provide backup support for other team members as needed.
- Partner cross-functionally with Supply Chain, Logistics, and other internal teams.
- Help identify opportunities to improve customer and supply chain processes.
Qualifications
- 1–3 years of order management experience.
- Experience working directly with B2B or corporate customers.
- Experience with order entry, order management, or order fulfillment.
- ERP or order management system experience; M365 ERP experience is preferred.
- Strong Microsoft Office skills, particularly Excel.
- Experience working in a high-volume, fast-paced environment.
- Ability to learn new systems and technology quickly.
- Strong attention to detail and organizational skills.
- Excellent written and verbal communication skills.
- Strong problem-solving and critical-thinking abilities.
- Self-motivated and able to manage priorities with limited supervision.
- Strong customer service mindset and relationship-building skills.
What We're Looking For
The successful candidate will be someone who can move quickly without sacrificing accuracy. They should be comfortable managing a high volume of orders, communicating with business customers, navigating multiple systems, and picking up new technology with minimal ramp-up time.
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
-
Customer Account Coordinator
Elk Grove Village, IL
Job Title: Customer Account Coordination Industry: Manufacturing Location: Elk Grove Village, IL Assignment Type: Direct Hire Pay: $58000 - $62000 / Year Work Schedule: Monday–Friday | Standard business hours | One remote day per week after training Be...
Recommended
-
Bilingual Logistics Specialist
Elk Grove Village, IL
Bilingual Logistics Specialist Location (city, state): Elk Grove Village, IL Industry: Food & Beverage Distribution Pay: $27-$30/hour (based on experience) Hours: 9am-5:30/6pm Benefits: This position is eligible for medical, dental, vision, and 401(k)....
Recommended
-
Supply Chain Coordinator
Longview, TX
Job Title: Supply Chain Coordinator Location (City, State): Longview, TX Work Schedule: M-F, 8-5 Type of Employment: Contract to Hire Compensation: $22 - $24/hr Industry: Manufacturing Benefits: This position is eligible for medical, dental, vision, an...
Recommended
-
Customer Service Representative
Tampa, FL
Job Title: Customer Service Representative Industry: Customer Service / Distribution Location (City, State): Tampa, FL Assignment Type: Contract-to-Hire Pay: $17.00 to $23.00 per hour Work Schedule: Monday – Friday | Full-Time Benefits: This position i...
Recommended
-
Inside Sales Administrator (Part-Time)
Fort Worth, TX
Job Title: Inside Sales Administrator (Part-Time) Industry: Manufacturing / Distribution Location: Fort Worth, Texas Assignment Type: Contract-to-Hire (approximately 90 days) Pay: $20 - $22 / hour Work Schedule: Monday – Thursday, 8:00 AM – 12:00 PM, f...
Recommended
-
Sales Administrator
Philadelphia, PA
Job Title: Sales Assistant Location: Philadelphia, PA Job Type: Full-Time | Permanent Compensation: $45,000 – $48,000 + Monthly GPS Bonus (total package in the $50Ks) Benefits: Medical, Dental, Vision, 401k Our client is a privately held, highly respec...
Recommended
-
Inside Sales Representative
Houston Metro Area, Texas
Position: Inside Sales Coordinator/Customer Service Rep Location: Houston, TX Employment: Contract to Hire Industry: Manufacturing Hours: M-Thurs 7:00am-4:00pm (Fridays - remote) Pay: $28.00 - $36.00 DOE Benefits: This position is eligible for medical,...
Recommended
-
Customer Service Officer
Apex, NC
Job Title: Customer Service Officer Industry: Manufacturing Location: Apex, NC Assignment Type: Direct Hire Pay: $65000 – $70000 / Year (flexibility up to $75,000 for highly qualified candidates) Work Schedule: Monday–Friday | 8:00 AM–5:00 PM | Fully O...
Recommended
-
Inside Sales Account Manager
Rockwall, TX
Job Title: Inside Sales Account Manager Location (City, State): Rockwall, TX Work Schedule: Monday - Friday, 8:00-5:00 CST Type of Employment: Direct Hire Salary: $50,000 - $65,000 / year Industry: Manufacturing Benefits: This position is eligible for ...
Recommended
-
Customer Service Lead
Pittsburgh, PA
Customer Service Lead Location: Pittsburgh, PA 15205 (Robinson area — near the airport) Assignment Type: Full-Time, Long-Term Contract Compensation: $22 – $27 /hour Schedule: Monday–Friday, 8:00am – 4:00/5:00pm (some flexibility, OT eligible) Work Sett...
Recommended
-
Customer Service Representative
Austin, TX
Job Title: Customer Service Representative Industry: Customer Support / Call Center Location (City, State): Austin, TX (Onsite) Compensation: $18 – $20 per hour Benefits: This position is eligible for medical, dental, vision, and 401(k). Work Schedule:...
Recommended
-
Product Support Specialist
Allen, TX
Job Title: Product Support Specialist Location (City, State): Allen, TX Work Schedule: Monday – Friday | 8:00 AM – 5:00 PM Type of Employment: Direct Hire Compensation: $22.00 - $25.00 / hour Industry: Manufacturing / Building Materials Benefits: This ...
Recommended
-
Customer Service Representative
Nashville, TN
Job Title: Customer Service Representative Industry: Distribution Location: Nashville, TN 37209 Assignment Type: Contract-to-Hire - 6 months Pay: $19.00 - $21.00 / Per Hour Work Schedule: Full-Time | Monday–Friday 7-4p or 7:30-4:30p Benefits: This posi...
Recommended
-
Demand Planning Coordinator
Waukegan, IL
Demand Planning Coordinator, Liquids Employment Status: Full-Time, Salaried/Exempt Location: Waukegan, IL Schedule: Onsite daily Monday through Friday from 8 am – 5 pm CT. Salary: $85,000 - $115,000 Position Overview The Demand Planning Coordinator, Li...
Recommended
-
Collections Specialist
Waller, TX
Job Title: Collections Specialist Location: Northwest Houston, TX Compensation: $23.00 - $24.00 per hour Benefits: This position may be eligible for medical, dental, vision, and 401(k). Job Summary We are seeking a driven Collections Specialist to join...
Recommended
-
Buyer
Waukegan, IL
Buyer Employment Status: Full-Time, Salaried/Exempt Location: Waukegan, IL Schedule: Onsite daily Monday through Friday from 8 am – 5 pm CT. Salary: $70,000 - $90,000 Position Overview The Buyer (Chemicals/Liquids) will support procurement execution fo...
Recommended
-
Customer Support Specialist
Northbrook, IL
Job Title: Customer Support Specialist Industry: Manufacturing Location (city, state): Northbrook, IL Assignment Type: Contract, 4+ months, open-ended Pay: $18–$22/hour Work Schedule: Monday–Friday, 8:30 AM–5:00 PM; Hybrid — in office Tuesday–Thursday ...
Recommended
-
Customer Service Representative
Aurora, CO
Job Title: Customer Service Representative Location: Aurora, CO Assignment Type: Temp-to-Hire (with strong potential for conversion) Industry: Manufacturing / Engineering Services Pay: $19.00 – $21.50 /hour Work schedule: Monday–Friday, 8:00 AM – 5:00 ...
Recommended
-
Customer Service Rep
Sugar Land Area, Texas
Position: Customer Service Rep Location: Katy, TX Employment: Contract to Hire Industry: Manufacturing Hours: Hybrid Pay: $25.00 - $30.00 DOE Benefits: This position is eligible for medical, dental, vision, and 401(k). The Customer Service Representat...
Recommended
-
Events & Field Marketing Manager
Chicago, IL
Job Title: Events & Field Marketing Manager Industry: B2B SaaS Location: Chicago, IL Assignment Type: Direct Hire Pay: $90,000–$115,000 annually (plus bonus potential) Work Schedule: Monday–Friday, 8:00 AM–5:00 PM, 100% Onsite Benefits: This position i...
Recommended
-
Receptionist
Waco Metro Area, Texas
Job Title: Receptionist Location (city, state): Waco, TX Work Schedule: M-F, 8 - 5 Type of Employment: Contract Compensation: $18/hr - $20/hr Industry: Professional Services Benefits: Medical, dental, vison and 401(k). Job Description: Addison Group is...
Recommended
-
Administrative Assistant
Dickson, TN
Administrative & Logistics Coordinator Industry: Construction Location (city, state): Burns, TN Assignment Type: Contract to Hire Pay: $18-20/hour Work Schedule: Monday-Friday 7:00-3:30, 7:30-4:00 Benefits: This position is eligible for medical, dental...
Recommended
-
Senior Cost Accountant
Alameda, CA
Job: Senior Cost Accountant Location: Alameda, CA Onsite: 5x onsite per week Hourly Pay: $45-$50 / hour, depending on experience Benefits: This position is eligible for medical, dental, vision, and 401(k). Our East Bay based client is looking for a Sen...
Recommended
-
Logistics Coordinator
Lemont, IL
Job Title: Logistics Coordinator Location: Lemont, IL (100% onsite) Industry: Oilfield Services Pay: $21.00 – $23.00 / Per Hour Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is hiring on be...
Recommended
-
Senior Account Manager
Brownsburg, IN
Role: Senior Account Manager Location (city, state): Indianapolis, IN Work Schedule: M-F, 8 – 5 Type of Employment: Direct Hire Compensation: $100,000 - $115,000 / year Industry: Life Sciences / Pharmaceutical Services Benefits: This position is eligib...
Recommended
-
Call Center Representative
Virginia
Job Title: Call Center Representative Industry: Financial Services / Professional Services / Call Center Location (city, state): Alexandria, VA (Onsite) Assignment Type: Contract | Approximately 2-3 months Pay: $18.00 - $21.00 per hour, commensurate wi...
Recommended
-
Business Unit Controller
Alhambra, CA
Manufacturing Business Unit Controller for AI Infrastructure Leader Addison Group SoCal is partnering with a high-growth, publicly traded technology manufacturer that is helping power the next gen of AI and hyperscale infrastructure. With double-digi...
Recommended
-
Supply Chain and Finance Manager
Aplington, IA
Supply Chain & Finance Manager Employment Type: Full Time/Salaried, Exempt Status Location: Aplington, Iowa 50604 Base Salary: $65,000 - $80,000 Position Overview: A growing manufacturing organization within the windows and building products industry i...
Recommended
-
Accounts Receivable Manager
Long Beach, CA
Position Title: Accounts Receivable Manager Location: Long Beach, CA (On-Site) Assignment Type: Permanent Hire Compensation: $80,000 - $90,000 annually Work Schedule: Monday - Friday, 9:00 AM - 5:00 PM Benefits: This position is eligible for Medical, D...
Recommended
-
Sales Executive - Supply Chain, SaaS Software
Deerfield, IL
Title: Supply Chain SaaS / AI Sales Executive Location: Greater Chicago (Hybrid) or Remote (Senior candidates near a major airport) Salary: $90,000–$150,000 Base + Uncapped Commission On-Target Earnings: $300,000–$400,000+ Travel: Customer-facing trave...
Recommended