Senior Manager, Occupational Risk & Claims Strategy
Austin, TX
Category: Human Resources
Reference ID: 10070696
Shortcut: http://addisongroup.gosnaphop.com/VrXKu6
Senior Manager, Occupational Risk & Claims Strategy
📍 Austin, TX or Houston, TX | Hybrid Flex Schedule
A rapidly growing workforce solutions organization is seeking a seasoned Risk leader to oversee enterprise-wide occupational injury management, claims governance, and workplace safety alignment across a multi-state operation. This individual will play a critical role in shaping a modern risk infrastructure designed to support continued national expansion.
This opportunity is ideal for someone who thrives in high-growth environments and enjoys building scalable programs, influencing operational leaders, and using data to drive measurable reductions in claim severity and overall loss exposure.
What You’ll Own
Enterprise Risk & Claims Leadership
- Lead the strategy and execution of occupational injury and claims management initiatives across multiple jurisdictions
- Develop scalable policies, governance standards, and operational procedures related to employee injury management and loss control
- Partner closely with Safety, Operations, HR, Legal, and Finance teams to improve organizational risk performance
- Serve as the primary escalation point for complex, litigated, or high-severity claims
Program Development & Optimization
- Design and implement a centralized framework for claim oversight, vendor management, and reporting analytics
- Evaluate and improve existing workflows, systems, and external partnerships to support long-term growth
- Oversee reserve reviews, claim trends, and financial forecasting within both guaranteed-cost and loss-sensitive structures
- Build KPI-driven scorecards for external administrators, brokers, and carrier partners
Safety & Prevention Alignment
- Collaborate with workplace safety leadership to identify recurring injury patterns and improve prevention efforts
- Translate claims data into actionable operational insights that reduce future incidents and overall exposure
- Support enterprise compliance initiatives related to OSHA and multi-state workers’ compensation requirements
Reporting & Analytics
- Create executive-level reporting dashboards focused on:
- Claim trends
- Loss development
- Injury frequency/severity
- Operational risk indicators
- Use data analysis to identify emerging trends and recommend proactive mitigation strategies
Qualifications
Required Background
- 7+ years of experience within Workers’ Compensation, Occupational Risk, Claims Administration, or Corporate Risk Management
- Experience operating within high-volume, multi-site, or workforce-intensive environments
- Strong knowledge of claims financials, reserving practices, and loss-sensitive program structures
- Proven ability to influence cross-functional stakeholders and drive operational accountability
- Bachelor’s degree or equivalent professional experience
Preferred Experience
- Background in staffing, logistics, manufacturing, distribution, or other fast-paced labor environments
- Experience implementing or optimizing claims/risk management systems
- Professional designations such as ARM, CPCU, CSP, or related certifications
- Familiarity with California Workers’ Compensation programs and complex jurisdictional requirements
Compensation & Benefits
- Base salary: $120,000–$140,000
- Bonus opportunity up to 20%
- Comprehensive medical, dental, and vision coverage
- 401(k) program
- Generous PTO package plus additional wellness and volunteer days
- Hybrid flexibility with one remote day weekly
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