Bilingual Front Desk Specialist (Athena Required)
Sugar Land, TX
Category: Healthcare
Reference ID: 10062602
Shortcut: http://addisongroup.gosnaphop.com/tEx4hc
Job Title: Bilingual Front Desk Specialist (Athena Required)
Location: Sugar Land, TX
Industry: Healthcare / Family Medicine
Pay: $16 – $19 per hour (based on experience)
Assignment Type: Contract-to-Hire
Benefits: This position is eligible for medical, dental, vision, life insurance and 401k.
About Our Client:
Addison Group is partnering with a fast-paced, well-established family practice seeking a Bilingual Front Desk Specialist to join their growing team. This organization values teamwork, communication, and reliability and offers long-term career stability, excellent benefits, and a supportive workplace culture.
Job Description:
The Front Desk Specialist will provide front office support in a busy, patient-facing environment. This role requires strong customer service skills, familiarity with medical front desk operations, and the ability to multitask while maintaining accuracy and professionalism. Candidates must be bilingual in Spanish and proficient in Athena.
Key Responsibilities:
- Greet and check-in patients, ensuring accuracy of demographics and insurance information.
- Manage patient check-out, collect payments, and review visit details.
- Answer high-volume phone lines, schedule and reschedule appointments.
- Perform insurance verification prior to visits.
- Support a team of seven providers, assisting with daily patient flow of 100+ visits per day.
- Maintain a high level of customer service, professionalism, and communication.
- Collaborate with a front desk team of four to ensure smooth operations.
Qualifications:
- Athena EMR experience required.
- Bilingual (English/Spanish) required.
- Previous front desk or medical assistant experience preferred.
- Strong communication skills and a reliable, punctual work ethic.
- Ability to thrive in a busy, fast-paced clinical environment.
Additional Details:
- Schedule: 40 hours a week
- Clinic hours: Monday–Friday 7am–7pm; Saturday 8am–12pm
- Must be able to work 1–2 shifts from 10am–7pm each week
- Standard days: 8am–5pm
- One Saturday per month; Friday before that Saturday ends early
- Assignment Type: Contract-to-Hire
- Work Environment: Fully onsite, patient-facing
- Training: Basic orientation provided; must be able to learn quickly and jump in
- Dress Code: Black scrubs
Perks:
- Tenured team with long-standing leadership
- Daily lunch provided; occasional breakfasts
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
IND 004-007
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